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    Renegade MS

    I'm currently going through that same [EXPLETIVE] right now. I just factory reset my LG V20 and I don't have anything.

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    Federico Ferreyra

    Same here. I updated my custom Android Pie rom and the stupid keyboard doesn't predict my common used words even though I logged in to my Google account just fine. It works fine on my tablet and it worked on the same rom before I updated it.

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    Daryl Mackie

    Same here.  Anyone found a solution?  I've raised it with support.

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    Ruthven Lambach

    Same here.

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    Matthew Irby

    New phone a week ago and I am having the same issue.

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    Beni

    Same here, moved from OnePlus 3 to 7 Pro, reinstalled a few times, deleted cache and whatnot. The persnoal dictionary is full, the sync says 'Last sync: just now', but there are no predictions.. I don't want to start from scratch!

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    David

    Same issue here. New phone, old account with a huge custom dictionary, and it's not working. SwiftKey, are you paying attention to these posts? Are you doing anything about this?

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    Akash P (AkZ)

    Has anyone found a solution to this?

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    Permanently deleted user

    No there doesn't seem to be a solution for this. I'm quite surprised support has not responded to this thread as there are a lot of people with the same issue it seems like. I even think there are multiple threads here trying to get help with this issue as well.

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    Jim Holland

    Same problem- new phone (Pixel 4) and my personalized dictionary never synced over, although it says sync is up and running. It's taken me years to get my dictionary to learn what I need. Now I'm starting all over.

     

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    Tayyab Anwar

    I'm getting the same problem, looks like nobody solved this issue. :/

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  • Avatar
    Hari Kyasa

    Hi Tayyab Anwar, sorry to hear that you are experiencing issues with SwiftKey. Could you please try the troubleshooting steps here: My Microsoft SwiftKey Keyboard predictions have disappeared! – SwiftKey Support
    and let us know if the issue still persists?

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    James Turner

    Your solution doesn't work! I've had an open ticket for this issue for almost a year now and it still doesn't work!

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    Tayyab Anwar

    Hey Hari Kyasa, thanks for pointing me towards that, this solved my problem!

    I had to logout, clear storage, and login again.

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    Hari Kyasa

    Hi Tayyab Anwar glad to hear this worked for you, thank you for keeping us posted.

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