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Oleksiy S.
  • Pubblicato 18 ottobre 2021 09:54
Segui

Unable to save language pack to storage

Hi I can't save the language packs on my phone. I've already seen the similar topics on this forum and proposed solutions, but it didn't help. Phone : Samsung Galaxy A6 OS : Android 10 Signed in, all permissions allowed. About the storage, i can't confirm where the app is located, but by default, all my app are installed on the internal storage so i suppose it's installed there. Thank you in advance.
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    Permanently deleted user
    • 21 ottobre 2021 14:06

    Hi, sorry to hear that you are having an issue with Swiftkey. Can you please help us with your SwiftKey app version? Can you please try to clear your cache and then try refreshing the language list to see if this solves the issue?

    You can find more information on how to clear your cache, here: Other troubleshooting for Microsoft SwiftKey Keyboard for Android – SwiftKey Support


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    Ritesh Tripathy
    • 17 novembre 2021 15:14
    • Modificato

    Same issue here on a S21Ultra running One UI 4/Android 12. Also, swipe typing doesn't work, neither does auto-correct.

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    Permanently deleted user
    • 2 dicembre 2021 16:54

    Hello Ritesh Tripathy, Sorry for the inconvenience. Could you send a video file to https://support.swiftkey.com/hc/en-us/requests/new so that we can investigate further? Thank you!

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