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    Permanently deleted user

    Hello, thank you for reaching out. Could you please help us with your device's Android OS version and your Swiftkey app version? Thank you!

     

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    Yuri Ra

    @... Hi! Thanks for answering.
    Android 10, my Swiftkey app version is 7.9.4.5

    To add more detail, 

    Sync methods on Windows - I tried both automatic sync of everything in the clipboard, and piece-by piece.

    Nothing has changed. 

    On a phone, remember copied items is turned on, sync clipboard history is turned on. 

    Accounts are synchronized and logged in. 

    Please let me know if it's a settings issue, or is it a bug?

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    Permanently deleted user

    Hello Yuri Ra, sorry for the trouble. Could you please try to clear the cache to see if resolves the things for you? You can find more information on how to clear the cache here: https://support.swiftkey.com/hc/en-us/articles/202208761

    After clearing the cache please restart your Android Handset and try again. Thank you!

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