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    Permanently deleted user

    Hello, sorry for the trouble.

    May I know, since how long you have been experiencing this issue? or Did this problem start after changing something on your device? Have you tried switching between the networks to see if it resolves the issue? (Between wifi & mobile data). Could you please let us know if you are using a VPN? Thank you!

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    Alejandro Yee

    Somehow I tried and it worked. Maybe someone fixed it.

    Before:

    I tried all the ways via wifi, mobile data, I did not use VPN. I did not swtich devices, I have a 2 year phone but this happened a few months ago.

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    Permanently deleted user

    Hello Alejandro Yee, thank you for updating us. We are glad that everything's working for you again.

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