Hi,

This issue has been bugging me for quite some time.

It's simple, despite having "key pop-up" enabled in settings, sometimes, randomly, the pop-ups won't appear, and the key suddenly isn't "clickable" at all.

I recorded a video to show the issue: http://i.imgur.com/yrcXzck.gif (can't hotlink images here?)

I hope you can fix this, because it's annoying as hell.

Nexus 5

Android 6.0.1

Swiftkey v6.5.5.30

Hi,

I have the paid version of SwiftKey keyboard. I just updated to the latest version today (24.03.2017) and noticed that the size of the smallest keyboard layout has been made much larger than what it used to be in the previous versions.

Please let me know if this is a bug which would be fixed very soon. Else, please provide me with the installation file of a previous version so that I can manually install it. Such a big size isn't productive for me because it simply takes up too much screen space. Thanks for your support.

Phone: Samsung Galaxy Note 5 SM-920C, running Android 7.0

Thumb layout for portrait view and regular on portrait view is what I prefer and works on regular but not beta. When I switch to portrait with thumb layout set on landscape it switches the layout of portrait and this sux. I love thumb layout in landscape and normal layout on portrait. On regular SwiftKey app this setting works fine but not properly on beta. Please fix this asap. New bug -  Keyboard response is slower to type and the keyboard popup when tapping a entry field. Sometimes it does not pull up at all when tapping an entry field in certain apps as well. 

Hi,

I love SwiftKey and I always disable Flow because I use the swipe right to left gesture to erase the last word, but on the Pixel 4 it's horribly broken and doesn't erase 90% of the time. Extremely frustrating. 

Please fix it.

Demo is here: https://twitter.com/ArtemR/status/1187120650659323904?s=19

Thanks.

Hi...

"Unfortunelly" i've found "the problem"...
Google is blocking the comunication between Swiftkey and Gmail, because Microsoft don't agree yet with the new Google privacy politcs...

So, I created a new account, but not Google Account.. I created a new Microsoft Account and the sync is working on my device... BUT.. i've lost all my words that was in google account...

So...

I have a sugestion: the Microsoft Swiftkey could create the function "IMPORT" words... The function "export words" is working. I did the download and it's all ok... So, if microsoft create this function, all the problem will be solved...

OOORRR... ACCEPT THE POLITCS OF GOOGLE, MICROSOFT!

FIX IT!

It's been more than a month now, since SwiftKey stopped predicting my saved words, emails etc. Its very annoying and not at all time saving.
I'll appreciate if someone can point me to another keyboard other than gboard. I'm done with SwiftKey now. They couldn't care less about their customers. Tweeted them few times, no replies or anything. Just pathetic and sad experience now.

I can't use the "123" button when I typing on instagram stickers. The keyboard go in crash when I tap on the "123" button. So, is impossible for me add a user with some special characters in the nickname or put a question mark when I reply on a question stickers. Yes there is a solution and is tap on the letter and insert the special character, but why you never fix it?

Keyboard covers what I'm typing on Instagram DM, it covers the input field, i have my navigation buttons on hide, when the navigation buttons are shown everything is ok

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

Why are there no predictions or spaces after a comma? Especially a space? This was apparently raised 9 months ago but still persists.

My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!

Please bring them back!

Hello Support Team

I installed SwiftKey on my new Galaxy S9 Plus, but it looks terrible. Could you fix this?

The size of the keypad an font size is too large.

BR

In some emails when replying or sending a link the quick period isn't working.

Can we PLEASE have the option to replace the emojii key with a comma? Or at least let us swipe right on the . key to have it instead of #? 

I recently switched from Android and I'm slowly going crazy, especially since I write in German with a lot of commas. 

I get that it is closer to the original iOS keyboard this way, but who cares about the original.

Thank you! 

I like and use Your keyboard primarily for the Android but also for the Apple. L

On the other hand I purchased on IBM Surface tablet and was very discouraged to find they support almost no usable on screen keyboards.

I can give you the list of features of your keyboard that they don't support, and of course some features that I'd like you to add.

But the major thing I would like to do is ask why you,  as a subsidiary of Microsoft,  can not convince them to allow you to have an alternate keyboard for their Windows 10 Surface tablets.

Note: I would be perfectly willing to pay for a 'Pro' version  if that's what takes to get it your software moved over to their package

Thanks... 

Hello, I don't know why, the word "Sarkozy" (Sorry, it's not about you but this big word...especially when your name is Nicolas and that you are French...) always come back even if I DELETE it by long pressing.

First, where did he come from?
And second, why did he always come back?

Thanks a lot, you will made my day! It last since many months...
Nicolas.

Id : 377a80ef-7a21-4b4e-4ba8-390f2e18e9be

It seen that the last SwiftKey update crash my swiftKey French use. It was unable to write the accentuate character. A long time press on "e" doesn't show the panel, the telephone was just reboot and unable to open.

The really problem is : I have an accentuate character I my phone password. The phone is locked.

Do you have any solution to unlock the phone ?

To remove that keyboard without any access ?

How can that thing arrive ?

I need access to my phone, I have some application I need use for my work.

I need your help !

Many thanks for the solution.

dont you wanna Fix this Shi* ?

sync learning word with google account not working for more than month !! is there any support team behind Swiftkey ( Shi tkey )

Ok.

I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.

What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the  website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.  

I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?

HI,

I got this email from google. But I don't understand it. can you tell what it means?

Won't I be able to access my keyboard usage patterns/statistics that are synced to my google account?

[quote]

Lieber Google-Nutzer,

Sie müssen zwar keine Maßnahmen ergreifen, wir möchten Sie jedoch darüber informieren, dass die folgenden Apps auf einige Daten in Ihrem Google-Konto möglicherweise nicht mehr zugreifen können, beispielsweise auf Ihre Gmail-Inhalte. Wenn diese Apps unsere aktualisierten Richtlinien zum Datenschutz nicht bis zum Ablauf der Frist erfüllen, haben sie ab dem 15. Juli 2019 keinen Zugriff mehr auf Ihr Konto.

Wir nehmen diese Änderungen vor, um weiterhin dafür zu sorgen, dass Ihre Daten immer geschützt sind und privat bleiben.

Sie können Apps, denen Sie Zugriff auf Ihr Konto gegeben haben, jederzeit in Ihrem Google-Konto aufrufen, verwalten und entfernen.

Viele Grüße
Das Google Konten-Team

[/quote]

Translated automatically:

[quote]

Dear Google user,

While you do not need to take any action, we'd like to inform you that the following apps may lose access to some data in your Google Account, such as your Gmail content. If these apps do not meet our updated privacy policy by the deadline, they will lose access to your account as of July 15, 2019.
Swiftkey account

We are making these changes to continue to ensure that your information is always protected and private.

You can access, manage and remove apps that you have access to your account at any time in your Google Account.

many Greetings
The Google Accounts team

[/quote]

As title says, on galaxy note 9 and on highest resolution WQHD+ 2960x1440, keyboard is gigantic even on smallest size setting.
Sent a mail to support a while ago, no reply.

This has to be fixed (it could have been easily fixed with a rooted device, a line of code to change)

Thanks.

EDIT : contacted support, and they fixed it on latest beta, so they'll push update on stable version soon. 

After last update today, toolbar icons for quick access to settings, themes, GIFs etc. are not shown. Toolbar is clickable but it is similar to "blind" try.

Is there a way to stop the automatic space after a period?

Most of my typing is in regards to IP addresses, email address and the like. 

Most of the time I do not want a space following the period. Perhaps an option in the settings area would help.

I had to go back to Google Gboard because Swiftkey keeps freezing. Just recently. Any updates or changes? Thanks

I've been using Swiftkey on Android since they days when you had to pay for it.  Recently my job forced me to switch over to an iphone.  The difference between the 2 versions is tremendous.  Autocorrect works a lot more poorly but the main gripe I have is that you can't hold down a letter key to get every accent mark associated with it.  Is there a reason for this?  I continue to still use swiftkey since I'm used to the punctuation placement, but just seems weird that it works so poorly in iOS

Hi. I would like to know if there is a way to deactivate the GIF option. Not the emoji, just the GIF part. I keep sending the same gif over and over by mistake and it even finds its way into text messages making them MMS.

Is there anyway to deactivate this feature? Thank you