I just got a new phone and I thought all my data and settings would transfer over when I installed the app on my new phone, but it hasn't. Please help! I'm on android.

I love this app, but after I wiped my phone and re-installed everything, I couldn't find the Pitch theme - has it been removed?

Thanks for your assistance!

Dear SwiftKey team,

Please add support for the Ukrainian language, I and many of my friends are waiting for this for several years. A lot of people know about your keyboard. Ukraine ranks 8th in the number of inhabitants in Europe. 

Thank you

Hi,

Would it be possible to choose where the arrow keys row is (top/bottom/middle/left/right)? Currently they can only be on the bottom (regular layout) or in the middle (thumb layout) but both of these options are very inconvenient, as arrows get pressed all the time by mistake. For example, I constantly press arrows when intending to press Space and it drives me nuts. On the other hand, I like using the arrow keys. To me, the solution would be just to have the arrow keys on top, so that I never press them by mistake.

I am a loyal user of the Swiftkey keyboard!  Unfortunately the keyboard does not function properly on my new Samsung Galaxy S8. It jumps ahead a space mid-word then continues typing the word but at that point it is not a real word because it is the second half of the word. This is the case with about 50% of what I type.

I'm finding SwiftKey incredibly annoying for a few different reasons: firstly because it autocorrects words that are legitimately words (i.e. not nonsense from poor typing); and secondly because it autocorrects when searching from address bar in Google.

These two things are very undesirable behaviours for me and they drive me bonkers.

I don't just want to turn autocorrect off, though, because I do want it to fix up genuine mistakes.

Is there a way to tune the settings so that I can turn off the things I don't want??

For some reason some of the saved clipboard shortcuts are not transposing in Gmail. For instance, I set 1 to be a shortcut for my signature:

Vincent Costa
RE/MAX Competitive Edge
908-242-6782

Which worked perfectly here but in Gmail for some reason all it types is "2e". 2e. This is very recent. Within the past few days. I don't know why.

Could it be possible to add a option to disable gesture input altogether?
I do not like using flow as it makes me type slower, so I put it in gesture and because of that, sometimes deletes words or lowers the keyboard which is very annoying.
I am just wanting you to add a option to disable it entirely. I know I would use it, and there has someone else out there too!

- Joe

Does the SwiftKey backup system also back up my clipboard pinned snippets?

Want to help make SwiftKey for iOS better by testing the latest builds and features?

Follow this link to sign up!!

There is no code, and never has been. If you are getting asked for a code, kill TestFlight or try signing out and signing back in and then click the link above again. 

Best,

Ryan, SwiftKey Community Manager

Hi

I've been using SwiftKey for years now, and it has become more and more painful, to the point that I'm a meme to my friends now due to the way I type if I don't read twice before sending.

First, it looks like SwiftKey went from correcting my typos to considering that my typos are the way words are supposed to be written. So it corrects the right words into wrong.

Second, the French corrector is pretty broken to begin with, there are even tenses it don't know. So I have to manually rewrite verbs, even if I had them right the first time, because SwiftKey mess with it.

Last of all, since I switched to a new A5 2016 recently, the keyboard sometimes erases one to two words while I'm typing, for no reason.

I also have the "SwiftKey closing while I'm typing" problem I saw elsewhere, happens on Textra and Facebook Messenger.

I use the last beta of the app, with swift off because it made the keyboard even more laggy and unpredictable.

I wanted to change app, but yours is the best in terms of customization and key placement.

As you could have guessed I'm French. Strangely enough (?) I had absolutely no issue typing this message. Is French the problem? Or the way your app learnt me? Both?

Cheers.

Hi,

I love the swiftkey keyboard and have been using it since the first day ios8 came out. But there are some really annoying problems which needs to be resolved on ios.

One very annoying issue is that the keyboard just refuses to show up on the spotlight screen. Please see the image below. This does not always happen but I would say it happens more than average number of times I attempt to use the spotlight search.

Please see the attached image here:

I hope you will fix this in the next update. Even the time it takes for the keyboard to load it too much. The last update did say that you have fixed the high load time but I dont see much difference.

Sometimes the swiftkey keyboard opens high up.

Like this:

When do you think these issues will be taken care of? Are these fixes going to released anytime soon?

I just switched from android default keyboard to SwiftKey as I purchased it years ago and enjoyed it enough whenever that was on my steam powered Samsung phone.

It's still a nice keyboard but there is one very simple piece of advice I want to offer the developers:

Fire up the default android keyboard for a while. This is your direct competitor, the free, default application that your app purports to replace and supercede with superior features. So why is it then, that in upgrading to this app, I have to now learn how to type without a delete key. Sure, I have a backspace key, but when I'm trying to place the cursor in between two letters to remove a letter that SwiftKey aggressively inserted I can only delete backwards. Why? Why if the cursor happens to fall on the wrong side of the letter am I forced to fudge about with the tiny cursor that will barely register the difference between being in one place or the other. You're a keyboard, include the features of a keyboard. That means find a way to keep arrows and other essential keyboard functions like the classic delete key within easy reach.

This is without even getting into the bizarre way that the app spazzes out from time to time and starts duplicating words and inserting broken malformed crap into sentences.

We're talking about a keyboard here, heat maps and infographics are not what people usually have in mind when selecting what keyboard to use. People came here for a more accomplished and smooth typing experience. After many years of absence, seeing the same issues that were present multiple smartphone generations ago isn't really acceptable.

Please make your premium app better. Thanks.

Hi.

An error has occurred, and therefore, difficulties arise when using the built-in translator in the keyboard. Constantly writes: "Something went wrong. Restart the Translator." This error occurs when I want to spell a word, or a sentence not in English. Help me please.

Thanks...

Device backup from previous device is not syncing to the new device. 

The browser window pops up for a second and force closes. All the other ones are working. I am logged into Twitter on my device on the stock app.

Hi, 

SwiftKey started suggesting me "c è" everytime I press "c", which is annoying as what I really want is "c'è" with the apostrophe (Italian).

My problem is I cannot get rid of that "c è" as if I long press the suggested word, nothing happens. Long pressing other words works, so this is really strange.

Thank you in advance,

Francesco

Arabic alphabet 28 , Persian alphabet 32

I really appreciate details like adjusting sound and vibrate with really fine adjustment, which alternatives neglect.

Things I wish it had:
*hyphenation and colons, etc are added with a space making it difficult to add new hyphenated words.

*backspace has to be held down to delete wrong words. I realize this preference may vary but I've gotten used to a backspace resulting in immediate deletion of entire wrong word, not only by a long press.

*wish the top and bottom bars were smaller

*wish the top bar had more suggestions and or scrolled right

*when the accent and unusual characters menu is disabled I wish holding down a key double long still offered the accent and unusual characters which turn out to be really hard to access unless it's enabled. Alternatively one could long press the number option for additional key maps.

Overall a great feeling and functioning, intuitive, fun keyboard comparable to an apple product and that is a high complement.

I have a tablet that I use SwiftKey on, and just also installed it onto my new smartphone. I made sure backup & sync was enabled on the tablet, then signed into the same account on the phone and told it to sync, but my account data won't load.

Every time I re-install swiftkey on same device or install to a new android device my predicted words  dissapeared! Even Backup/restore was ON on previous device and on the new device also, triggered sync many times on both devices!

This happened the second time for me between different devices, word backup never worked. What the cloud backup is for then? What is the purpose?

Before you say I turned off backup, my data exists in the cloud at data.swiftkey.com, but does not synced to any of new devices: 

My predictions and saved words are not transferred to my new phone and the saved words don't show up in predictions.
I have synced both phones and I have tried uninstalling swiftkey beta and reinstalling it.
I can see the words are saved when I view my data on the swiftkey website.

I have a new smartphone since yesterday. am connected to a google account. My predictions are not syncronized.

Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?

After the new update today, Chinese handwriting function can't activate. The long press to active function was gone after the newest update on 29Mar2019, can you guys please have a check please? Many thanks.

Hi all,

I use Swiftkey for several years now and am very pleased with it. 

I have created several small websites for personal use. Some of them require input in text or number fields. When viewing the sites in Safari the Swiftkey keyboard works perfectly. But when the same site is added to the home screen it doesn't always work. 
Any ideas where the problem could be? 

I'm using ResurrectionRemix rom (5.8.5, based on Nougat 7.1.2) on OnePlus3.

SwiftKey 7.0.6.27.

After one of the latest updates the keyboard is constantly, not sure... crashing (my guess). There is no error but it frequently disappears while typing. I'm not hitting 'back' button and I'm 100% sure of this.

I have just bought a Pixel 2 XL a week ago coming from OnePlus 5 running Nougat 7.1.1, and ever since I have installed SwiftKey I notice input lag very often when I'm typing. It will go away for a short while then come back when I'm typing. It's very sporadic and unpredictable. I'll be typing normally and there will be no lag whatsoever, but suddenly as I type there will be a slight pause and lag before the word is completed.
On my OnePlus 5 I had no such issues and suddenly it's getting very irritating on my Pixel 2 XL which is supposed to have the best software experience of any Android device. So I'm not sure why it's happening.
I have tried clearing SwiftKey app cache and it doesn't seem to help. Has the app not been optimised for 8.1 yet? I have been using SwiftKey for at least 7 years now and not had this particular issue in input lag.

When I select Minimal Dark Blue which is already downloaded, it goes off to download it again and crashes when I select it.It's the best keyboard software out there and hope that Android 8.0 support will be improved in the near future.

Thanks.