Microsoft SwiftKey Android Support Forums

Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The option "Use the Android default vibration" stopped working out of nowhere on my Samsung Galaxy S8.
If I set a custom vibration through the slider it works but if I select ''use default android vibration'' it doesn't vibrate when I press a key.

Hi!

I'm trying to use the calendar feature of SwiftKey on Android and it only collect information from my Gmail account. My login user is my Microsoft account. It shouldn't get information from my Microsoft account?

I don't use Google apps.

Before I could talk in either of my two active languages. Since the latest beta, everything is interpreted as English and I can't find any option to change the language.

For some stupid reason if you try to change the things you're typing via hitting a prediction, like I type thrfe but meant three and hit three in the prediction bar to replace thrfe, it will leave the word thrfe's letters (any letters to the right of the cursor) leftover. So "three" becomes "three rfe". Um what sense does it make to leave letters of a word I want to REPLACE, as in get rid of these word, why would I want any of its letters to remain when I'm trying to get rid of it? Clearly I want to replace the entire word! Why would I ever in 9 million years need to leave ANY letters of a word I'm REPLACING? The chances are 0.00001%! Thrfe becomes three e. I will never need that e, ever. I use swipe typing so that e will get in the way. Swipe typing means I don't type 1 letter at a time, the entire word I swipe gets inputted all at once so that e will never be able to be used. I hate how stupid a rule you guys made to not let us put the cursor in the middle or beginning of the word, it can only go at the very end. Otherwise you'll have a bunch of unnecessary letters stamped in the middle of your sentences. What the heck sense does that make?

Please let us pit the cursor anywhere on the word to be able to use the prediction bar and change the word. Do you have any idea how hard it is to move a cursor to an exact spot (end of word) on a tiny phone? It's so hard that I have to use a keyboard with arrows to move cursors bc touchscreen cursor movement slows you down running it back and firth until it finely lands right where you need it, like using a mouse on super high suited is impossible to land it somewhere precise. I don't care what your reason is, maybe you did this cursor-at-end-of-word system for another feature to work, but that other feature is not nearly as important as this. Your other feature is causing huge probs leaving mismatched letters randomly in sentences. Everyone knows you don't implement a system if it's going to cause malfunctioning somewhere else. This is a malfunction, you can't ask people to place it at the end & suddenly the malfunction stops, no. The cursor goes anywhere in the word to replace that word and that is how all prediction typing works, especially since it's hard to move cursors precisely on phones.Please fix this asap, thanks.

The keypress vibration for SwiftKey Beta 7.6.1.2 on my Samsung Galaxy S10 stopped working out of nowhere, and my phone doesn't vibrate when I press a key.

Here's what I tried:

* Enabling system vibration on the SwiftKey settings.

* Disabling system vibration and setting a custom vibration (my phone vibrates when setting the vibration duration slider, but not when pressing keys).

* Rebooting the phone.

* Clearing all cache and data from SwiftKey.

So far nothing worked, and my keyboard is vibrationless.

Why isn't this optional like everything else on the toolbar? 

It takes up 1/3rd of the tool bar on my screen and has made the toolbar useless to me as I pretty much just have a giant search box tied to a search engine that I would never use.

PLEASE make it optional. Your app was once the most customisable keyboard out there, but now you are forcing Bing onto everyone who uses it. That's not only biased towards Bing, but it's also completely against your brand image to force something onto the keyboard without being able to turn it off. 

• What about the people who do like it but actually prefer to use other search engines and are now stuck with Bing?
  
  
• Why are you being biased towards Bing? Windows was forced through a lawsuit to offer their users other search engines during setup of their internet browser as it was found to be unfair to the competition - isn't this exactly what you are doing?
  
  
• Why add a search bar to the keyboard when there is one on the android homepage, at the top of every browser and on most quick access tool bars on phones, tablets and PC's - think Cortana for example?
  
  
• What about the fact that most people just use voice commands on their phones to search?
  
  
• What about older people like myself who have really tiny phones?
  
  
• What about people who don't want to have a search bar?
  
  
• What about the lack of customisation that you've left your users with that was once your claim to fame?
  
  
• If you insist on making it mandatory to have it there, why can't you make it a button like everything else?
  
  
• If you insist on making it mandatory to have it there, why can't you make it smaller?
  
  
• If you insist on making it mandatory to have it there and you're unwilling to make it a button, why not at the very least make it shorter - then it could expand when you use the search box for you to type in rather than it taking up so much precious screen room.
  
  
• Why not keep with your brand image and make it customisable like everything else?
  
  
• Why not listen to your users before they switch to a different keyboard? There are countless other great keyboards these days that offer almost identical services, and most of your users probably don't even utilise the full extent of your app anyway.

Please do the sensible thing and make it removable. I don't want it, and clearly a lot of other people don't either as there are even articles on various websites about it...

Whenever I am opening the app it is simply loading till the start up and gradually crashes automatically. This is happening right after my upgrade to Android Oreo from Android Nougat on my Note 8. Can anyone please assist me to get it working again?

Update: The app has been working smoothly once again upon a fresh installation. Thanks for the solution, Alpert : )

Arjun Dixit
Showbox Mobdro Tutuapp

BeeB using this app for years now and used totwwor perfectly but now it has started addadd a portion of the predicted word to the letters thth I have aalread tytyp , as shown here 

As a user, I would like to be able to use SwiftKey Keyboard to scan a barcode (QR-Code). By clicking a simple button that opens the camera and ready to scan a QR-code.
I think everyone wants to use this essential feature.

A search box for the emojis would be helpful. would save having to scroll through every single one to find what you're looking for

Hi, 

SwiftKey started suggesting me "c è" everytime I press "c", which is annoying as what I really want is "c'è" with the apostrophe (Italian).

My problem is I cannot get rid of that "c è" as if I long press the suggested word, nothing happens. Long pressing other words works, so this is really strange.

Thank you in advance,

Francesco

I want to use emoji :p when I long press p, please add this function

On my Swiftkey main keyboard, I can see the special characters above the main keys. My friend just installed Swiftkey, and the special characters don't show up. If you hold down the main key, the special characters show, but who can remember where each special character is hiding? I have checked all settings, and don't find anything about turning special characters on and off. Help please!

Please make an option for a photo theme to be able to change the color of the letters on the keyboard to something other than white

It would be very nice if there were a way to adjust what symbol(s) are in the long-press menu of each key, as well as which one of those is the default. For instance:
* I use tilde (~) a lot, to indicate a sentence spoken with a joking tone. I'd gladly give up, say, double-quote on 'C' to get quicker access to it. (Yes, I know that if you turn on the dedicated number row, 'E' gets tilde as its long-press instead of 3, but that costs valuable screen real-estate.)
* The number keys,  when you have the dedicated number row on, don't have any long-press symbols assigned at all.
* As I Canadian, I use the English (UK) locale, since there isn't a dedicated Canadian English locale and we mostly use the British spellings for words. However, this means SwiftKey insists on making the default long-press symbol on 'X' the pound symbol; since our currency is the Canadian dollar, I'd much rather have it default to the dollar sign.
* As an English-speaker living in Québec, I occasionally need to type a French word or place name which contains an accented character. However the only accents which are used with any frequency are the acute, grave, and circumflex on a vowel or cedilla on 'C'; the other fifty-or-so accented characters available when the 'Show all accented characters' option is on are or little use to me.

Archaic Greek language old Greek please