Microsoft SwiftKey Android Support Forums

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It's happening in WhatsApp

The number pad has wrong numbers in ingdirect app on android

123 types 456

other numbers are correct.

I am sorry if I am dense, but I cannot find the SwiftKey Store to purchase additional themes.

I followed <https://support.swiftkey.com/hc/en-us/articles/201457442> but it does not have "SwiftKey Store" only "Enable More Themes" which takes you to a list of some free themes.

I am looking to buy the two themes I used to use a few years back:
Cobalt & Holo.

I tried both the Beta and Standard installs.

Thanks!

First off, I'd like to say this is the best keyboard on the market and I've been using it for many years now. I am currently having a few issues with my beta keyboard running the most recent version.

The first one, in the last month or so, every time I type the word "I'm" it shows on the screen that it was the word I wrote but then it immediately changes the word to "I" and then messes up the next word that I type following it.

Next, in relation to the word "I"... Is there any way to make that letter when used alone a capital letter automatically? When typing words like "I'd" "I've" "I'm" "I'll" or any other contraction beginning with I, it knows to automatically capitalize it, but when typing I by itself it always leaves it in the lowercase form. Small issue, but I too lazy to hit the shift button every time and generally just leave it lowercase.

The final thing, and I've noticed it in googling if other people are having similar issues as myself, so I know there's at least conversation about it, but not positive if it's been posted on here... Every time I type a word and need it capitalized, it appears that it saves it in my dictionary as if it's a new word, and I believe that because of this having two entries for the same word, it gets confused whenever you type that word again. Many times it will automatically capitalize that word when you type it again mid-sentence and it looks weird and makes you look dumb if you're like me and too lazy most of the time to go back and change it when you notice that it's happened. Still, it doesn't always capitalize it, so that's why I believe that it creates a second entry and then randomly chooses which one you pick, or maybe it decides based on the words you've typed preceding the capitalized word. Would be great to have the dictionary only allow one entry for the same word regardless of case. This didn't used to be such an issue, but the longer and longer I've used the keyboard, the more times I may have capitalized more words, so now after using for so long, this issue comes up very frequently, usually once within every 4-8 messages. It's just a bit of a nuisance.

Thanks for taking the time to read my issues and I hope you're able to get some type of fix to address them.

I am currently running the latest version of SwiftKey Beta (6.6.2.25)... I do not have the Standard version of the app installed as your Playstore description suggests... because I've never had any real issues using the Beta app (and I've been using Beta since you first came out with it), however I believe I'm going to install Standard today to see if any of these issues have already been fixed or do not exist.
I'm on a Samsung Galaxy S8 + running Android Nougat version 7.0.

Hi I love SwiftKey and I've been using the same 🚦 blue theme for years. I've just changed my phone to a Galaxy Note 5 and the theme is no longer available, please can I have a copy or how can I copy it from my old phone?
Thanks
John

Merhaba, samsung keyboard theme, ios keyboard theme now now problem

SwiftKey has been updated, and now many of my purchased themes cannot be downloaded.  When will this be fixed???

Please, please, please bring back my old favorite classic, holiday, and dark forest themes. Your new themes are too hard to read, and seem to focus more on style than on utility. And speaking of style, the new themes are just plain hideous, garish, or seemed to have been designed meant mainly for tweens.

Currently if you long press a prediction it only gives you the option to remove that word from predictions. 

It would be much more useful if when you long press a prediction it would present variations on that word. For example, if the prediction is "suggest" long press would bring up a list including suggests, suggestion, suggestions, suggesting, suggested, etc. 

Frequently I find myself forced to select a word from predictions that is almost correct but requires that I backspace to make it plural or change the conjugation.

 Quand je vais dans plus de thèmes et que je clic sur gratuit il me met un message comme quoi "votre achat n'est pas passé"  impossible de charger d'autres thèmes

1.) Using attached bluetooth keyboard

2.) Virtual Keyboard (disabled) 

3.) The prediction bar seems to block (?) Android's stock Email App from opening any attachment pane -- Gallery, Doc or Other...

The workaround:

1.) Temporarily enable the virtual keyboard in SETTINGS. 

2.) Click on "Attach".

3.) Choose attachment.

4.) Disable the virtual keyboard in SETTINGS.  

Why does Swiftkey stubbornly refuse to allow users to option to disable the prediction bar globally or for given apps? 

Hello. I have a bug issue that has been going on for some time now, and I can't seem to figure out a remedy, after searching forums and doing my own troubleshooting with the obvious, aka clearing app data and reinstalling even.

Symptoms: When I am typing with SwiftKey within a couple apps, (and so far I've only noticed it in two apps, not in my messaging app or browser, thankfully), it goes haywire when I type "I" in the middle of a sentence. SwiftKey auto changes "i" to "il" ONCE I've tapped the space bar after the "i". Often I don't catch it quick enough and type my next word, and once I type that next word (ex: bake), it shoves "bake" over to "il" and adds a duplicate of the last letter of that word with the cursor before the duplicate letter (example looks like: "ilbake e").

It's quite bizarre, but it only seems to happen so far in Evernote and in Google Inbox when composing notes or emails.

I know it's with SwiftKey and not the apps I'm typing within, because I've tried with Samsung and Google keyboard apps and not replicated the troublesome symptoms.

Any clue anybody? I'm pretty frustrated. Again, I've already tried other keyboard apps and only SwiftKey does it. I've also cleared data and reinstalled multiple times. I've also cleared data on Evernote and Inbox.

Aaron

Hi, my favorite theme is missing which was nickel. It was a dark theme with a great layout for typing. Is there a way to get this back, maybe reverting my version number or apk? I have no idea why swiftkey instead of adding to the themes, took the away. You know that will irritate users especially those that like to keep things constant. Thanks

I've been having this issue for a few months now and I'm not sure if it's android itself or SwiftKey. When I enter a text field, SwiftKey appears, I start typing then the keyboard goes away after a second or two then pops back up after a second. Normal functionality resumes the entire time until I need to type again.

It doesn't happen every time but it happens often enough that there isn't a clear pattern yet. It happens in all apps and all field types. I'm using a GS7 on the latest unrooted OS version.

I cannot download Russian language to my SwiftKey.

I have two phones. Galaxy 8 and LG v20 and various themes in every phone I want to install the theme niclkel in lg but it is not found not in all or in your Galaxy This installed has someone idea what to do thanks in advance Kobi Fichman.

The Samsung action buttons ribbon (recent/home/back) is covering the bottom row of Swiftkey keys.

https://goo.gl/photos/jaPdZucg9sbtFVqk9

The letters hang when i use the swipe down to close the keyboard. Mainly from the middle keys, like F, D or K key and swipe down. The letter stays there sitting on the screen.

Hola hace 20 dias compre un equipo zte y ahora mi teclado por momentos se oscurece se bloquea y no puedo escribir recien cuando reinicio se desbloquea a q se debe?

SwiftKey keyboard works very fine everywhere but not working properly on inbox Gmail. It is freezing while typing

Please I noticed words that I used frequently that my SwiftKey recognized before are no longer predicted when I'm typing. My ID is 0f9adbda-1cbf-450a-814c-00439a42bc75

Pls what could be the problem? Restore my words pls

I've formatted my phone, I've installed swiftkey keyboard but I don't find this theme!

How do I do???

What have you done with the Holo theme? It was the best. Bring it back, please... I think you may lose customers who were used to it.

In the recent update, I have noticed that when switching to emoji's, the bar with the most recently used emoji's is no longer shown.

Could you bring that back or advise as to which setting area this is located. I've searched through all setting capabilities and can't seem to find what I'm looking for.

Thanks in advance.

Frequently asking to send feedback, it say "unfortunately, SwiftKey keyboard has stopped".. It is annoying when each time keyboard opens..

I have the auto-correct off and still changing words when using the space bar. This is very annoying, writes what it want and often has nothing to do with what I really wanted to write.

Check this please.

Hi I haven't been able to change my keyboard to one of the themes. I've used the SwiftKey app on a different phone and I haven't had problems with using it.

Is there no option to have foreign characters on the keyboard??
Or at least switch between when I wanna type in my language. Longpressing shouldn't be the solution here on "the best keyboard"

Hey plz update ur app with gboard like space bar feature. There is nothing new.

这种情况，打完拼音选字的时候有些字居然根本不显示出来。您可以尝试在选用简体中文的时候尝试打“四格”这个词，选完了“四”这个字后再选“格”这个字居然都不显示这个字好么。我都惊呆了，这种情况发生很多次了，总有些字不显示出来而一些特别繁琐的字居然排在了靠前的位置。希望你们能更正这个问题。