Ask the community your SwiftKey for Android related questions
Can't make my own sticker Con risposta0 voti 14 commentiWhen I press the pin logo and try to make a new sticker all my images are black and when I choose one of the image my handphone will freeze I have the screen shot of the error, please let me know how to fix this problem My handphone is samsung s 10 plus with android pie
Please just get the basics right1 voto 14 commenti
I just switched from android default keyboard to SwiftKey as I purchased it years ago and enjoyed it enough whenever that was on my steam powered Samsung phone.
It's still a nice keyboard but there is one very simple piece of advice I want to offer the developers:
Fire up the default android keyboard for a while. This is your direct competitor, the free, default application that your app purports to replace and supercede with superior features. So why is it then, that in upgrading to this app, I have to now learn how to type without a delete key. Sure, I have a backspace key, but when I'm trying to place the cursor in between two letters to remove a letter that SwiftKey aggressively inserted I can only delete backwards. Why? Why if the cursor happens to fall on the wrong side of the letter am I forced to fudge about with the tiny cursor that will barely register the difference between being in one place or the other. You're a keyboard, include the features of a keyboard. That means find a way to keep arrows and other essential keyboard functions like the classic delete key within easy reach.
This is without even getting into the bizarre way that the app spazzes out from time to time and starts duplicating words and inserting broken malformed crap into sentences.
We're talking about a keyboard here, heat maps and infographics are not what people usually have in mind when selecting what keyboard to use. People came here for a more accomplished and smooth typing experience. After many years of absence, seeing the same issues that were present multiple smartphone generations ago isn't really acceptable.
Please make your premium app better. Thanks.
How to get more than 5 languages Con risposta1 voto 14 commenti
Is there anything I can do to add more than 5 languages? While I can add more to my list, I cannot activate more than 5 at any given time.
It is also quite a nuisance that you cannot instruct SwiftKey to restrict suggestions to a single language. If languages share the same fundamental layout principles, auto suggestions (auto-correct) will consider several languages at once which can make life quite hard.
For instance, German, French, English (UK) and Dutch will be "running" simultaneously, sometimes producing ridiculous suggestions.
Problem with Emoji [Fixed in 184.108.40.206 & Beta 220.127.116.11] Completato4 voti 14 commenti
After last update to 18.104.22.168 there is a problem with emoji suggestion while writing. I have disabled that option and sometimes while typing it shows me suggestion. Look screenshot below:
Please fix this.
Keyboard size on Samsung Note 8 4K screen resolution2 voti 14 commenti
Recently I purchuased Samsung Note 8 and after some time of use I decided to try 4k resolution mode. Before I set up 4k resolution I was using the smallest SwiftKey keyboard possible, but after change of screen resolution to 4k even on smallest keyboard setting SwiftKey keyboard are appearing quite big!
Im letting you know about that with hope in future you will fix it (adapt to 4k), cuz Im really want to try use 4k resolution, but keyboard is just so ugly.... I cant acquiesce with that :)
Microphone5 voti 14 commenti
love the app - understand that it defers to Google for voice to text which is fine but do any of the keyboards have the microphone button larger? I downloaded this app to have a larger keyboard but now it is harder to get to the microphone - may have to uninstall it if there is no fix
Add a delete key (delete to the right)4 voti 14 commenti
Would love the option to include a delete key on top of the present backspace key. A lot of efficiency gains could be had by allowing me to delete rather than having to tap and move precisely in order to use the backspace key.
Tldr: have the keys that allow me to delete going right or left.
6.6.0 update has shrunk the keyboard size on S8+1 voto 14 commenti
Latest update has shrunk the keyboard on my S8+ Even the largest size keyboard, which I use, is dramatically smaller. I need the bigger keyboard. Please advise!
SwiftKey Keyboard has stopped / crashing3 voti 14 commenti
Google Pixel XL
When trying to type anything it intermittently crashes with the message below:
"SwiftKey Keyboard has stopped"
Key pop-up glitch2 voti 14 commenti
This issue has been bugging me for quite some time.
It's simple, despite having "key pop-up" enabled in settings, sometimes, randomly, the pop-ups won't appear, and the key suddenly isn't "clickable" at all.
I recorded a video to show the issue: http://i.imgur.com/yrcXzck.gif (can't hotlink images here?)
I hope you can fix this, because it's annoying as hell.
Compact keyboard size too large on latest version as of 24.03.20171 voto 14 commenti
I have the paid version of SwiftKey keyboard. I just updated to the latest version today (24.03.2017) and noticed that the size of the smallest keyboard layout has been made much larger than what it used to be in the previous versions.
Please let me know if this is a bug which would be fixed very soon. Else, please provide me with the installation file of a previous version so that I can manually install it. Such a big size isn't productive for me because it simply takes up too much screen space. Thanks for your support.
Phone: Samsung Galaxy Note 5 SM-920C, running Android 7.0
Thumb layout on landscape vs portrait Completato0 voti 14 commenti
Thumb layout for portrait view and regular on portrait view is what I prefer and works on regular but not beta. When I switch to portrait with thumb layout set on landscape it switches the layout of portrait and this sux. I love thumb layout in landscape and normal layout on portrait. On regular SwiftKey app this setting works fine but not properly on beta. Please fix this asap. New bug - Keyboard response is slower to type and the keyboard popup when tapping a entry field. Sometimes it does not pull up at all when tapping an entry field in certain apps as well.
Problem SYNC "solved"2 voti 13 commenti
"Unfortunelly" i've found "the problem"...
Google is blocking the comunication between Swiftkey and Gmail, because Microsoft don't agree yet with the new Google privacy politcs...
So, I created a new account, but not Google Account.. I created a new Microsoft Account and the sync is working on my device... BUT.. i've lost all my words that was in google account...
I have a sugestion: the Microsoft Swiftkey could create the function "IMPORT" words... The function "export words" is working. I did the download and it's all ok... So, if microsoft create this function, all the problem will be solved...
OOORRR... ACCEPT THE POLITCS OF GOOGLE, MICROSOFT!
Reset phone, no personal words restored4 voti 13 commenti
I have been using sk since 2013 and have brought my predictions into new phones 2-3 times so I know my account has info. But when I restored this time I got none of my words that had been in my personal dictionary.
What do I need to do to get my predictions back?
Broken Cloud Sync Android5 voti 13 commenti
It's been more than a month now, since SwiftKey stopped predicting my saved words, emails etc. Its very annoying and not at all time saving.
I'll appreciate if someone can point me to another keyboard other than gboard. I'm done with SwiftKey now. They couldn't care less about their customers. Tweeted them few times, no replies or anything. Just pathetic and sad experience now.
[Main Thread] Keyboard Letters Uneven [Known Issue] Completato7 voti 13 commenti
I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.
Arrow keys missing?!7 voti 13 commenti
My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!
Please bring them back!
SwiftKey on new Samsung Galaxy S9 Plus3 voti 13 commenti
Hello Support Team
I installed SwiftKey on my new Galaxy S9 Plus, but it looks terrible. Could you fix this?
The size of the keypad an font size is too large.
[bug] Preceeding space is removed when typing a colon3 voti 13 commenti
Since last two version whenever I type a colon the preceeding space is automatically removed. This is super annoying when typing smileys. If I deliberately type a space and then a colon I expect the space to stay. As you guys probably know, most apps don't convert ":)" into an emoji unless it's surrounded by spaces. As of know I have to manually go back and add a space before the colon after its typed.
I kindly ask you guys to revert this "feature".
Quick period not always working2 voti 13 commenti
In some emails when replying or sending a link the quick period isn't working.
Swiftkey, please stop ignoring your community: Prediction is horrible. Add dictionary separation w/mult languages, please!11 voti 13 commenti
First, I noticed prediction lags. A lot. Especially if you type fast.
Now, please help me with this: 1. I don't use pinyin (Chinese input). I don't even have it enabled as pinyin. I use a different typing system (zhuyin system) and yet Swiftkey still predicts pinyin. But why? Why am I forced into this option? This leads to the next problem: Swiftkey likes to predict English words like "uber" into "uber" with an umlaut. This is equally annoying because the English word is not the same as the German word.
2. There's no way to tell where some special letters or modifiers are. For example, the German "ß?" Go ahead and guess where it's found without checking EVERY SINGLE KEY on the keyboard. And the Russian keyboard? I don't even want to start.
For a keyboard that is supposed to be convenient, it, somehow, manages to force you into multilingualism. What if I don't want to, though? I want to type in one language at a time for the sake of accuracy. This prediction really... kills.
Why can't I delete this word from SwiftKey?0 voti 13 commenti
Hello, I don't know why, the word "Sarkozy" (Sorry, it's not about you but this big word...especially when your name is Nicolas and that you are French...) always come back even if I DELETE it by long pressing.
First, where did he come from?
And second, why did he always come back?
Thanks a lot, you will made my day! It last since many months...
Id : 377a80ef-7a21-4b4e-4ba8-390f2e18e9be
Longpressing to access secondary characters is not working from password entry [Under Review]0 voti 13 commenti
It seen that the last SwiftKey update crash my swiftKey French use. It was unable to write the accentuate character. A long time press on "e" doesn't show the panel, the telephone was just reboot and unable to open.
The really problem is : I have an accentuate character I my phone password. The phone is locked.
Do you have any solution to unlock the phone ?
To remove that keyboard without any access ?
How can that thing arrive ?
I need access to my phone, I have some application I need use for my work.
I need your help !
Many thanks for the solution.
✅✅⚡️✅✅SYNC✅✅⚡️✅✅ Con risposta3 voti 12 commenti
dont you wanna Fix this Shi* ?
sync learning word with google account not working for more than month !! is there any support team behind Swiftkey ( Shi tkey )
Sync isn't working...10 voti 12 commenti
Sync is not working and my patience is running out3 voti 12 commenti
I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.
What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.
Retrieving predictive text0 voti 12 commenti
I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?
What does happen after 15th July with Google Login?0 voti 12 commenti
I got this email from google. But I don't understand it. can you tell what it means?
Won't I be able to access my keyboard usage patterns/statistics that are synced to my google account?
Sie müssen zwar keine Maßnahmen ergreifen, wir möchten Sie jedoch darüber informieren, dass die folgenden Apps auf einige Daten in Ihrem Google-Konto möglicherweise nicht mehr zugreifen können, beispielsweise auf Ihre Gmail-Inhalte. Wenn diese Apps unsere aktualisierten Richtlinien zum Datenschutz nicht bis zum Ablauf der Frist erfüllen, haben sie ab dem 15. Juli 2019 keinen Zugriff mehr auf Ihr Konto.
Wir nehmen diese Änderungen vor, um weiterhin dafür zu sorgen, dass Ihre Daten immer geschützt sind und privat bleiben.
Sie können Apps, denen Sie Zugriff auf Ihr Konto gegeben haben, jederzeit in Ihrem Google-Konto aufrufen, verwalten und entfernen.
Das Google Konten-Team
Dear Google user,
We are making these changes to continue to ensure that your information is always protected and private.
You can access, manage and remove apps that you have access to your account at any time in your Google Account.
The Google Accounts team
Bug on instagram stickers0 voti 12 commenti
I can't use the "123" button when I typing on instagram stickers. The keyboard go in crash when I tap on the "123" button. So, is impossible for me add a user with some special characters in the nickname or put a question mark when I reply on a question stickers. Yes there is a solution and is tap on the letter and insert the special character, but why you never fix it?
Gigantic keyboard galaxy note 9 WQHD+ 2960x1440 res3 voti 12 commenti
As title says, on galaxy note 9 and on highest resolution WQHD+ 2960x1440, keyboard is gigantic even on smallest size setting.
Sent a mail to support a while ago, no reply.
This has to be fixed (it could have been easily fixed with a rooted device, a line of code to change)
EDIT : contacted support, and they fixed it on latest beta, so they'll push update on stable version soon.