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    Deniz K

    Hi Jennifer, we are aware of this issue happening with iOS 14 and are investigating and escalating with Apple. Sorry for the inconvenience and thank you for your patience.

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    Jennifer Schram

    Great - appreciate your quick response Deniz! I've been a long-term SwiftKey user and would really love to continue using this third-party keyboard. When an update is provided after investigating, will that be posted to this forum or through a different channel?

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    Mobile App User

    Same issue here, not opening on every app and the prediction bar asks for a permission that Im not able to find on settings!

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    Deniz K

    Hi Jennifer Schram thanks for the feedback. Hopefully we'll have more information soon and when we do, we'll provide an update here.

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    Deniz K

    Hi, regarding the permission, please go to your device Settings > scroll down until you find SwiftKey > Tap on Keyboards > 'Allow Full Access'. Hope this helps.

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    Jennifer Schram

    Hi Deniz,

    I already tried this after de-installing and reinstalling the application. It makes no difference. The keyboard does not appear and continues to be overridden by the iOS native keyboard. GBoard doesn't have this problem but I don't particularly want to use their keyboard due to a preference for SwiftKey. Please let me know any alternative troubleshoot methods or if this is a bug that an update will need to be developed to address.

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    Deniz K

    Hi Jennifer Schram unfortunately I don't have an update yet. This has been escalated to Apple, as soon as we have more information I will update you.

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    Paweena Ploykhuntod

    #1

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