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    Alpert

    Hi there,
    Can you try a fresh install?
    Meanwhile, can you explain more? Like :

    • SwiftKey version
    • Android version
    • Does it happen only when Flow or including typing too?
    • Does it happen in general or in some specific apps?

    Alpert

  • Avatar
    Permanently Deleted User

    im havinv the same issue across most apps on samsung galaxy edge 7 in flow mode and standard

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    Permanently Deleted User

    Same bug. It's very infuriating because the word suggestion I pick isn't the word that appears. I'm used to typing fast and I make mistakes because of SwiftKey

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    Permanently Deleted User

    When typing only. I don't use flow.

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    Permanently Deleted User

    Same here.

    SwiftKey used to be my favorite keyboard app. From 2017,with multiple words prediction, I get wrong words in my text even without autocorrect: I tap on a word from the auto predict but instead another one (or more) get written. Sometimes with huge misunderstanding from my correspondent. I fear I need to get another app.

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    Permanently Deleted User

    Yes, I've been researching other apps because this has become nearly unusable. I don't use flow but have for years typed and let Swiftkey complete my words. It used to work like a charm but recently friends and colleagues have inquired if I'm ok because everything comes out incomprehensible. Extra words, emoji (although I, thankfully, learned where to turn that off) and words I never use...What the hell happened and how can we restore to the earlier version of the app that I loved?

  • Avatar
    Alpert

    For us better understanding and locating the problem, please read and answer my first post. 
    Please click on this article to follow the instructions to arrange your post.

    Without necessary information it would be very hard for us to help you.

    Thanks

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    Permanently deleted user

    I have the very same problem. I type a perfectly normal name or word, and it seems the app goes out of its way to insert the most unlikely alternative. It's almost as if it is showing off how exotic it can be. It's not even a matter of my own misspelling. The app itself chooses strange alternatives. I'm ready to delete the app and find another. SwiftKey was great when I first used it a few years ago. I've come back to it and am really frustrated.

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    Permanently deleted user

    Hi am having the same problems.

    It's on certain web forums and contact forms on websites. This one is okay by the way.

    It's messing up words. You type the first letters. Tab autocorrect word and it's pasting two words together.

    So it looks like browser related. Deleted the cache and history.

    Reinstalled SwiftKey

    Version 6.7.5
    Android 8.0

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    Permanently deleted user

    The same in Polish language. Autocorrect is off but wrong words are inserted into text. Correct word is replaced by wrong.
    Android 8.0, SwiftKey v 6.7.6.19 - HTC, the same on Android 7.0 on Samsung J5
    Any solution?

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    Permanently Deleted User

    Just started having the same problem here a few days ago. Autocorrect is off, and it keeps inserting wrong words at random. When selecting the correct word in the top, it inserts the wrong word again.

    Moto X Play, Android 7.1.1, Swiftkey 6.7.6.20.

    Already tried to clear all data and reinstalling

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    Permanently deleted user

    I see no support from SwiftKey :(

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    Permanently deleted user

    Nope... The only comments from SwiftKey on most posts are that you have to give more information on OS SwiftKey version etc.

    But even that they won't ask....
    It's ridiculous...

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    Permanently deleted user

    I gave all possible information and no info from them.

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    Alpert

    We're looking into it, probably related to Chrome V64.

    If you have video clips to share that would be great, because at this moment I cannot reproduce the problem. Images/videos explain themselves much better than texts. 

    Thank you

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    Permanently deleted user

    It is not related with Chrome v64 becouse I have this problem for not less than 3-4 months. I am sure that there were a lot of Chrome versions during this time.

    This is very strange and the problem is visible in each android app where you can use keyboard - facebook app, Textra and other.

    Cleanin app data, cache don't solve problem. What I can do to check is to install very previous version of Swiftkey to check if it is OK.

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    Alpert

    Thanks for the extra info, the older posts are posted at least an half a year ago, that's why I suspect it.

    Can you share a video clip about it? It would be very useful.

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    Permanently deleted user

    I found some info here. And from what I understand it has to do with the rich text editor on forums.

    It describes exactly the problem. 

    And A while editied this posst i have the sasa proprobl as you see. 

    https://www.resetera.com/threads/anyone-else-having-swiftkey-issues-with-resetera.19469/

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    Permanently deleted user

    Hi Alpert, I am experiencing the issue and made you guys a screen vid:

    https://youtu.be/0pmZ5N_b7CU

    Good luck solving the issue.

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    Permanently deleted user

    What I noticed - sometimes there is no problem during a really long period. But sometimes its impossible to write anything without bugs. Bigger problem is to write correctly on Facebook and Chrome (Disqus for example). Messenger has problem only sometimes. The same in Textra. Sometimes problem with replacing words is really huge problem but for example today I tried to record it but I cannot see any mistakes.
    Strange.

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    Ryan P

    For the issue Berit is having, if this is the same issue. It's an issue with Chrome. We already have a fix in the works that is in beta.

    Main thread can be found here: https://support.swiftkey.com/hc/en-us/community/posts/360000531205-SwiftKey-not-working-with-Chrome-jumbles-words-?page=1#community_comment_360000037909

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    Permanently deleted user

    Yes, I have tested with Beta version. And the bug is solved!!

    Thanks!!

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    Baruch Toledano

    Downloaded tne beta
    For me the issue is slighlty different, the keyboard also keeps suggesting and auto correcting to the wrong words. But for some reason about 10% of the times, it suggests the following three words: SwiftKey Flow 3.
    So ten percent of the time these are the three words showing above my keys as suggestions.

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    Permanently deleted user

    Still problem with the keyboard. I tried to correct wrong word after self changed by keyboard but I couldn't stand right behind this word. It happend in Messenger.
    Do you know where is the problem with SwiftKey or not?

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    Dana LaRossa

    Same problem. Prediction Inserts wrong word. Frustrating.
    Chrome version 65.03
    Android 8.0

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    Permanently deleted user

    ALPERT do you any news for us? Nothing is changed and this bug still existing. Do you have any solution?

    We are waiting really long time for solution.

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    Ryan P

    There seems to be a mix of different issues here. At this point, please go here to submit a ticket: https://support.swiftkey.com/hc/en-us/requests/new?ticket_form_id=29942

    Be sure to give us your device make model and OS. Current SwiftKey version # and any photos, videos showing the issue. 

    This issue seems to be odd, so it seems like a video would be most helpful here. 

    There is a free app called AZ screen recorder that I recommend downloading to use. 

    Thanks,

    Ryan

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    Permanently deleted user

    Hi Ryan, 

    Thanks for your reply, but in my reaction above I've posted a video, as requested by Alpert the moderator. Nor Alpert nor anyone from the SwiftKey-team or has responded to it.

    Kind Regards, 

    Berit

     

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    Permanently deleted user

    Internet is full of opinions about problem with prediction in SwiftKey. I see these opinions since early 2017, even before I started to have the same problem.
    For me this is strange becouse you all seem to be suprised by this problem. I have there phones with SwiftKey installed and each one has the same problem.
    And its not easy to record this situation becouse sometimes I can't see any problem during really long time.

  • Avatar
    Alpert

    @Berit,
    I think Ryan replied to your issue. It's linked to the Chrome update and we've fixed it.

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