SwiftKey Beta bug reporting
RespondidaDevelopment Team,
I cannot find how I'm supposed to report bugs for SwiftKey Beta anywhere within the app or even anywhere on the website. Please advise as to the preferred method for doing so.
Thanks,
Crashier
Por favor, entrar para comentar.
Hello Smith,
This forum is where you can:
We're here, just tell us how we can help.
Cheers
Alpert
Definitely not ready for the public. Delete key doesn't work. Slash hold doesn't work.... Forget this beta. Go back to the drawing board.
Hello Camille,
Please follow the guideline article to report a problem. More info is indeed required in your last comment. If possible, please open another topic, because it's not the same subject as the current one.
Thank you.
Alpert
I am a SwiftKey Beta tester. I had SwiftKey Beta but 2 days ago received "Testing B". Should I delete my other SwiftKey Beta? I have signed out of the first Beta account but CANNOT log in to my account for better predictions in the Testing B. If I try to log into my account, Testing B just restarts. So I cannot get good predictions. I have also chosen the numbers row keyboard to no avail and cannot get it. I am about to give up on Testing B. You guys need an easier way to report bugs.
Mahalo,
Angela
Samsung Note 8, Android version 7.1.1
Problems I have with the Beta version:
You are in a text group, click GIF, select what you want then when you try to insert it, it asks if you want to send it to a new contact or exisiting...I want to send it in the text I was just in. Why do I have to pick the people again?
Predictions have gotten worse lately. Words that are not words are being predicted. I remove them from predictions but the right word doesn't come up as an option. typed nediation, it had NO prediction at all. Really? Meditation is one letter off and M is right next to the N on the keyboard.
Biggest complaint is that if you go back in a word to correct it, you have to be at the END of the word - ie the last letter or it will replace the word and leave all the remaining letters after the cursor as another word. WHY?!!! I spend more time trying to get the cursor in the right spot than if I deleted and retyped more than 1/2 the time!
OH! And some GIF's are not actually pictures but show up as links. How does that happen?
You can't tell which will do it until you select it (then pick recipients and insert it in the text)
@Daniela
For the GIF insert problem, it is possible that the messaging app does not support GIF feature properly or it blocks GIF sources other than in-app GIF feature. To be sure, please follow the instructions to share more information with us.
For the example of "nediation", it is probably not a SwiftKey problem because it's a specific term. If you try to search "nediation" in an incognito tab on any browser (to avoid the search history), Google will give the result of "mediation". And the spell checker in Chrome and Edge will not recognize this word as I'm typing it right now.
As for the cursor position, I suggest you to submit a request by reading the instructions here.
Thank you
Alpert
My beta stopped working today had to uninstall. Are all history also deleted or can I get it back somehow?
Skrev engelska men beta översatte. Fantastiskt.
I too have crashing with the latest Beta update this morning. I had to download the regular SwiftKey to post this.
Update: I noticed the new update and it is now working again! Thanks for the quick turn around.
SwiftKey 7.2. 8.25
Issue with the Right and Left arrows when hebrew
Isuee found anywhere, browsers, note app.. Etc..
Thr right and left arrows are swapped. The right is left, left is right. That's it, so far. Thanks