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    Varun Gidwani

    i agree. I used to love swiftkey, but now i have lost sync to all my new devices.

    Pretty pathetic from them! Moved to Gboard for now.

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    HaSSaN SkAiK

    Same problem here.

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    Bayozan

    Hi. I hope someone form the company will take care of the issue. Lost all my predictions a week ago. And still predicting nothing.

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    Permanently deleted user

    It's sad to see such a good keyboard going down like this. They aren't even admitting the issue, let alone fix it.

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    Stijn Gabeler

    working on some digital research, https://sites.google.com/view/stijn-online/onderzoeken/digital-research

    Requested Swiftkey in 2019 about the restore functionality and cloud possibilities for shortcuts.

    It would be great if a developer can create a way to edit the shortcuts and download and upload to a cloud,

    Swiftkey needs to create this option, because users make a lot of shorcuts and they can't edit them easily.

    It would also be amazing for an overview and alphabetical ordered system.

    Importing and exporting shortcuts from friends and overwriting old ones but keeping the ones you want to use on all devices is a future we need to work on.. because this can help people to create faster devices and systematically use the shortcuts faster.

    Stijn.Online https://support.swiftkey.com/hc/en-us/profiles/386279622212-Stijn-Gabeler 

     

    https://support.swiftkey.com/hc/en-us/community/posts/360050199451-HOW-TO-BACKUP-AND-RESTORE-ALL-CLIPBOARD-CREATED-SHORTCUTS-

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    King Dark

    Yes i have the seem problem

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    Permanently deleted user

    Ok after efforts of many days I have found a work around and resolved the issue now my account is syncing.

    First Uninstall previous SwiftKey keyboard, then download and install any old version app from Google and and sync your account then update the app from playstore. In my case I installed SwiftKey version 7.0.9.28.

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    Jonathan K

    How do you find older versions and when installed, won't it automatically update to the current version 7.3.7.20?

    I'm very frustrated having lost over 7 years worth of prediction data and am unhappy with the new layout that shows numbers and symbols above the letter keys which I'd never seen until the latest updates. I also see no way to return to the simple layout without them. Thanks

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    Permanently deleted user

    Download the old version from this link.
    https://swiftkey-keyboard.en.uptodown.com/android/download/1994297

    You can switch to the simple layout by applying simple theme from the settings.

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    Jonathan K

    Thanks.. my phone won't allow it since it's an unknown source. Instead I removed the standard version and replaced it with the Beta and with luck it may sync with my old data.If not, the layout is FAR better than the standard version since it lacks the stupid numbers and symbols above the letter keys. The Swiftkey support seems to be nonexistent.

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    Permanently deleted user

    You can allow the installation from the settings if you wish

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    Varun Gidwani

    I tried the link for older versions but still didn't get my sync :(

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    Jonathan K

    Try installing the beta after removing and clearing the cache...Word prediction seems to be working well though I'm not sure yet whether all my data has been synced. It's much better than the current standard version was working though

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