My user data disappeared. The latest version, 7.3.5.18, isn't "learning" like it used to. CORRECT words are replaced with incorrect words! Also, additional words are added. For example, I type "lady" and it inserts "ladybird"!! I type "goes" and it inserts "goes to the".

I have changed the Typing & autocorrect settings to all off except Auto Capitalize. Defeats the purpose of Swiftkey and I'm still having the problems. 

I didn't type this using my phone and Swiftkey because it would have taken FAR too long to correct everything. 

Are you too confident in your products? The people in the Google Play are completely irresponsible, only ask us site feedback, and you don’t care about the user feedback, even if the bug you are not fix bug, I as a developer, for your product owner is very disappointed.

你们是对自己的产品太过于自信？谷歌商店里面的人员完全不负责任，只知道让我们来网站反馈，而你们对用户的反馈居然毫不关心，就算是bug你们也完全不修复，我作为一个开发者，对于你们的产品负责人感到非常失望。

User Dictionary and Sync issues: Have You Fixed the Latest Sync Bug? Replacement device can not sync dictionary, I uninstall SwiftKey and then reinstall can not sync dictionary, some of the wrong words can not be deleted, reinstall all no! Chinese input method library is not complete, many Chinese characters are not complete, no thesaurus, no double spelling, typing is very slow, sometimes Chinese characters can not be found alone, only input a word and then delete a Chinese character, these bugs you completely do not know? , you don't fix bugs or give users a chance to fix problems, so why not support importing custom dictionaries? This basic function that most input methods support you don't? The user dictionary can be exported on the Web page, but can not be imported, so what is the use of export?

用户字典和同步问题：最近的同步bug你们修复了吗？更换设备无法同步字典，我卸载SwiftKey后再重新安装也无法同步字典，有些打错了的词语还不能删除，重新安装后全部没有了！中文输入法字库不齐全，很多汉字根本没有，没有词库，没有双拼，打字非常慢，有时候汉字无法单独找到，只有输入一个词语再删除一个汉字，这些bug你们完全不知道？，你们不修复bug也不给用户解决问题的机会，为什么不支持导入自定义词典？这个大多数输入法都支持的基本功能你们没有？网页上能导出用户词典，但是不能导入，那么导出有什么用？

Automatic learning issues: I played many times the words also did not automatically learn, only click on the search in the web page will automatically learn, which is very strange

自动学习问题：我打了很多次的词语也没有自动学习，只有在网页里面点击了搜索才会自动学习，这太奇怪了

Keyboard layout issues: Google Pinyin's cursor control is very convenient, and SwiftKey's layout is very simple and the custom skin doesn't quite work.

键盘布局问题：谷歌拼音的光标控制非常方便，而SwiftKey的布局非常简陋，自定义皮肤还不能完全生效。

China User Experience Problem: China Can't Use Google

中国用户体验问题：中国不能用谷歌

First Uninstall previous SwiftKey keyboard, then download and install SwiftKey version 7.0.9.28 apk file and sync your account then update the app from play store. 

it will work

Hi,

I'm struggling here to transfer from my Samsung 6 to the new Samsung 8 with all my predictions from the old phone.  First I did a backup sync on my old phone, and then did a backup sync on my new S8.  Nothing happened. Do I need to delete the app on my old phone?  Dose anyone have an answer.

I will say that the tech support is very weak in regards to the response time, and information.  I'm surprised being a Microsoft owned product  that they don't offer better support as I have been waiting more than three days for my answer.

Thanks for your response

I got a new phone and installed the app and signed in with the account that I was using on my old phone. However, after running the sync operation, none of my old predictions are showing up. I still have my old phone and I'm able to confirm that both of them have backup and sync configured and both of them are signed in with the same account ID. Any suggestions?

Dear SwiftKey Support,

thanks for creating SwiftKey Symbols. Though it might not be included in you initial plan for this app, it is great for communicating in languages the user is barely able to understand nor even speak, as well.

As far as I noticed, SwiftKey Symbols is using the system language of the device it is installed on, which makes a lot of sense for its initial purpose. There does not seem to be an option in the Admin App to change the language used for the labels and speech.

Would it be possible to add an option to choose the app language different from the system language default?

I'll thank you for all your work and efforts!

The personalization button in Account has been removed. How do we retrieve data from social media now?

Currently using latest beta.  I am a technical / computer person and therefore my writing vocabulary often includes things with period/dots in them that are not words (i.e.  e.g.  192.168.1.1 www.vcu.edu and so-on).  The constant forced auto-insertion of a space when I am trying to use a period as a dot, not as punctuation, is driving me crazy and often forces mangled/incorrect emails, texts, etc.  I thought turning on the option to insert a period by double-tapping the space bar would turn that off - it did not.

I seem to recall in a previous version of Swiftkey there was the ability to turn off the dot/period from forcing a space after it.

I think when I tried another keyboard (GBoard?) it did not do that.  However, I am used to the way Swiftkey works and would hate to switch to something else....

When the promised sync for clipboard with Windows 10 will be produced?

I use a work profile on my Pixel 2XL so I can access my work email (duh!), and until I upgraded to Android 10 I had my SwiftKey keyboard in both my personal and work profiles. But now that I've upgraded I've lost SwiftKey from my work profile. Argh! Can I get it back? It's a real pain to have different keyboards in each profile!

كل مميزات الكيبورد تعمل فقط على wifi
مثل الترجمه و الملصقات + Gif

ولكن عن توصيله بالبيانات تاتي رساله انت غير متصل بالشبكه
مالحل.... ؟

Hello, I would like to know if it would be possible to transfer data from my old google account to my new google account. I have access to both. Thank you for you reply.

Want to use left hand

I just switched from the Galaxy S10+ to the Note 10+ and my dictionary won't sync. I see all my words are in the cloud when I look at my account data. When I force a sync it says last synced a minute ago. This is the first time this has happened when I've switched phones. I've cleared the cache, forced sync, uninstalled, reinstalled, force sync and nothing has worked. Is this a bug or am I running into some issues? 

I am always removing "OK" from the prediction and it will just reappear all the time. It says "OK" successfully removed from learned words but it will still be there as the auto correct so if I do no click on the ok on the left it changes it to OK. It happened multiple times just writing this.

I'm new to this forum but not new to Swiftkey, have used for several years.  Unfortunately it now has several unacceptable problems, including losing the whole previous dictionary I'd built up.  However, looking through these posts, all I see are hundreds of complaints with almost zero resolutions to ANY of them! Is/are the developers even aware of all these bugs and problems? No seems to be getting any answers.

It would be great if you could/would add the option to have the arrow keys above the instead of below. With it being below it creates lots of room for error due to accidentally taps when trying to use the spacebar.

Hello,

I am trying to install SK for the first time on my daughter's phone. When I try to connect/create SK account, it shows me a new window for me to choose Google account or Microsoft account.

I am trying to use Google account, a popup ask me to choose the G account, I do so and then nothing happens and the window asking me to choose G account or Microsoft is still here....

Phone : Galaxy A5 2017

Android : V 8.0.0

SK : 7.3.2.19

Please help me.

I used to use touchpal keyboard and that's why I am missing two features in SwiftKey keyboard that is number one in touchpal keyboard when you swipe left the erasing button it erases the whole word and secondly it shows more than 3 predicted words on the keyboard that's called "more than 3 candidates" option in touchpal keyboard

Why does a space appear before a semicolon?

I have got a new phone, Samsung S10, and I cannot get it to log into my swift key. I keep getting a white page with the Google circle spinning round.
It will not connect.

How can I fix this please?

Ich nutze Swiftkey regelmäβig um in Formularen Zahlen kleiner als 1 einzugeben, was am schnellsten geht wenn die Eingabe mit "Punkt" beginnt also zum Beispiel ".12" nun macht Swiftkey daraud ein ". 12" was zu einer Fehlermeldung führt da das Format in dieser weise nicht mehr stimmt.

Wie kann ich den Leerschlag nach der E- Eingabe von "punkt" deaktivieren?

Oder kommt die Option "Kein Leerschlag nach Eingabe von "punkt" gefolgt von einer Zahl." bald in einer nahen Zukunft?

How do I get portrait keyboard or t9 option

My z and y have been exchanged. Why did it happen and how do I exchange them back.

How can I completely hide my key press animation ( not the pop-up large letter that appears ) for more protection for my passwords, specifically in case of any software can record screen

 I do not want any suggestions.  please tell me how to remove these? 

There is a new feature of puppets in where u find gifs and clipboard etc. When i click the puppets to try them it says searching for your face but it doesnt have the camera turn on to locate my face and generate the puppet. I use an android LG stylo 4 on boost mobile network.

Hi,
I'd like to suggest a .com key for the keyboard.
It's a bit of an annoyance that the keyboard automatically puts a space after the c when you're typing it.
At least having the option would be great.

Also is there a difference between SwiftKey and SwiftKey beta?

Reset phone, no personal words restored