I got a new phone and installed the app and signed in with the account that I was using on my old phone. However, after running the sync operation, none of my old predictions are showing up. I still have my old phone and I'm able to confirm that both of them have backup and sync configured and both of them are signed in with the same account ID. Any suggestions?

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?Pinned ones, especially! 

Hallo, wie kann ich bei SwiftKey für IOS Umlaute auf der Tastatur direkt einblenden und nutzen, ohne lange auf den Buchstaben drücken zu müssen?

Hello!

Unfortunately, words can no longer be deleted by pressing the prediction key for a long time. Is this solved differently now or is it an error?
- iPhone X
- System: iOS 12

I'm getting a double number "7" with the "8" and "9" keys shifted to the right. (I believe this is also eliminating the "%" key.) Occurs on every theme I try, with the numeric keypad set to the left.

SwiftKey version 7.1.0.17 beta
Device is LG V20 (LG-LS997)

When I use both English and Swedish language in SwiftKey it constantly auto capitalizes "i" even though I have selected the Swedish language/keyboard.
If I only have Swedish language/keyboard it doesn't do this. But I like to switch between English and Swedish, so having a single language enabled is not an option.
Please correct this bug, it's really annoying to constantly have to correct this when writing in Swedish.
I have noticed that this topic has been brought up for several years, maybe it's time to fix it?

it would be nice to at least know WHY Swiftkey is unable to provide a Dvorak keyboard for iOS as they ARE able to do in Android

Hi,
I know it has been fixed one year ago but the latest update made my keyboard far too big.
Here are screenshots of the different sizes: https://www.dropbox.com/sh/dcavhvbj2it8byl/AABIrKlbKm9ZQfek39ZbmvXea?dl=0
Please fix this quickly :)
Thanks

For all of us concerned adults, I noticed the latest update now blocks or significantly limits R rated search keyword results. Wouldn't the implementation of a user selectable filter make more sens? It's a deal breaker for me if I can no longer message my friends with R rated gifs.

Please add customization options for the symbol keyboard layout. The SwiftKey one is totally unintuitive - the normal symbol layout that's been in use for years didn't need reinventing, and it's one of the ways the standard Google keyboard is clearly superior for my use. The new layout completely trips up long-standing muscle memory for no discernable benefit.

In this post I'm going to leave in errors in quotations and some corrected words as parentheticals to show "t" what's going on. Reading this post will probably be about as "r" frustrating as it is typing it out. I'm pretty sure this issue started within the past week, "u it" (but) random letters "go Vila" words and "r flags t" (spaces) began to pop up when "r t" using the flow "y y toxin" (function) of the keyboard. Sometimes it will even put in random gibberish words, and "y hovering" (sometimes) I just "have to u" give up and manually touch type things in.

Anybody else having this issue? Any ideas how to fix it?
I'm currently using a galaxy S7 (not the edge version).
Android version 7.0
SwiftKey version 6.7.1.34

Would love the option to include a delete key on top of the present backspace key. A lot of efficiency gains could be had by allowing me to delete rather than having to tap and move precisely in order to use the backspace key.

Tldr: have the keys that allow me to delete going right or left.

Hello guys. Please consider adding the WORKMAN keyboard layout. Its supported by most major desktop OSes but android is yet to catch up.Thank You

Hello, SwiftKey is the best keyboard, but the qwerty layout has flaws, as well as all the other keyboard layouts for thumb typing.

I have made my own layout, and want to test it out on SwiftKey :). Is there any way to add my own layout into the language select screen? Maybe if I rooted my phone?

I am willing to relearn a layout, and it's really easy for me to do. I want one which allows me to be sloppy and have really good autocorrect. I can text without looking, but every time I look at my screen, I see the same errors caused by certain keys being too close.

So yeah, I made my own layout, and if it's not perfect, I have an idea for writing a program which can figure out a better layout, and I will continually test each new layout.

And yes I've tried LOADS of android keyboards and also different layouts(qwerty, colemak, dvorak, azerty, etc). Swiftkey is the best for autocorrection, and the smartest so far.

I'm currently using JBak keyboard with my own layout, but it's autocorrect is rubbish.

Why go to so much hassle? because I know it's possible to text without looking at my screen, and I like being able to look up at the world whilst texting at a fast speed, followed by a quick proof read.

I find that the source that SwiftKey uses to find GIFs is lacking. There are a lot of sources on other apps that have more relevant GIFs, that you cannot find using SwiftKey. Is there a way to add certain sites/sources to the GIF search functionality in SwiftKey?

Hi.

An error has occurred, and therefore, difficulties arise when using the built-in translator in the keyboard. Constantly writes: "Something went wrong. Restart the Translator." This error occurs when I want to spell a word, or a sentence not in English. Help me please.

Thanks...

We came upon non 3D Touch devices as Apple has completely abandoned the technology, bringing haptic feedback. On devices with small screens, such as the iPhone, is easier to handle the lack of cursor control (although iOS native keyboard does the trick very nicely), but it is terrible on the iPad. SwiftKey is, hands down, the smartest keyboard there is - and it's exactly why it is so hard to understand why they didn't come up with a solution.

I can't find baybayin keyboard in language section

Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?

Today I updated windows to the new version with the clipboard that syncs supposedly with SwiftKey beta, only to come to the realisation that SwiftKey is not actually syncing with it. Can I get some help please?

Many Users are not able to efficiently use SwiftKey as tap-to-type due to the errors that occur when spaces are inserted or deleted after certain characters.

SwiftKey AI will add spaces even when settings for all options are turned off.

Certain characters require double spaces to be spaced, and 'period' character will have spaces inserted directly after. The frequency of key press affects the displayed result - and it is different each time.

Data fields without the correct meta-tag will result in SwiftKey behaving differently - cut and paste - may or may not add spaces after. URL may or may not add spaces.

Pressing 'period' 20 times at a rate of 1 per second will yield a different result to a rate of 3 per second.

The behavior can be seen when typing an ellipses "..." or open and closed bracket "[ ] " or open and closed braces "{}"
Textbox tags on sites with it enabled in the textbox will mean that the "@" character will cancel unwanted behavior, and also "#" hash tags.

The replication of the issue is most apparent for continuous key-press of the period key - as stated above - and shows a lack of set behavior for AI, due to the inconsistencies. Time between key-press for a single character "period" should not yield different results.

Just create a toggle to disable insertion or deletion of spaces after characters or words.

This has been an issue for years now, and has constantly been ignored.
My forum post from yesterday has been ignored and deleted. I cannot find any reference to a post or support ticket posted yesterday.

I see there other posts on these but the *status is closed without any conclusion.*

How important does SwiftKey think is a good idea to sync Clipboard? This often consists of my usernames or passport number, greeting messages to my clients. And after every phone reset or phone device upgrade, I have to redo everything again. I need to take the trouble of copying every clipboard pinned texts to Evernote and then put it in SwiftKey. We are heading into 2020.

I am experiencing very glitchy behaviour using the app with Spark. The response is slow, and the keyboard randomly switches from Swiftkey to the basic keyboard. I don't appear to be having this problem using Swiftkey with other apps. Any thoughts?

Have been looking for a keyboard that has it all and SwiftKey works for me for the most part. But it's kind of annoying how I have to switch to a different keyboard every now and then to enter kaomoji or Japanese emoticons like these - (๑•̀д•́๑)ʅʕ•ᴥ•ʔʃ
Would be really nice if these could be made default or as an add on in the SwiftKey keyboard

Probably 85% of the mistakes I have to correct are the result of hitting the period key instead of the space bar. Can we have an option to move it, or make it a hard-press or long-press, or.....something. It's my only significant problem with an otherwise outstanding keyboard. Thanks much.

Please make an option for a photo theme to be able to change the color of the letters on the keyboard to something other than white

The logo stands out and looks terrible on my otherwise all-black theme.  I know what keyboard I'm using. You don't need to advertise it to me.  I'm currently using a size smaller than desired only because it hides the logo.  Could you please, please, please remove the logo from this otherwise great keyboard?