I got a new phone and installed the app and signed in with the account that I was using on my old phone. However, after running the sync operation, none of my old predictions are showing up. I still have my old phone and I'm able to confirm that both of them have backup and sync configured and both of them are signed in with the same account ID. Any suggestions?
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Data not synced to new phone7 votos 8 comentários
Personal Dictionary Not Working7 votos 7 comentários
I've been using SwiftKey for several years with no issues at all, and have obviously built up quite a large personal dictionary. After factory resetting my Galaxy S8+ on Android 9.0, and re-installing SwiftKey, predictions from my personal dictionary so not come up anymore. I have tried all the steps on the troubleshooting guides on this website and have tried all the steps from other similar posts with no success. Are there any other steps I can try? This app has been so essential to me for many many years now and I can't even imagine losing all of the data that has been built up throughout the years.
SwiftKey isn't syncing my saved words.7 votos 22 comentários
Basically the title says all. I switched from the Galaxy S7 to the Galaxy S10 and logged into my SwiftKey account using my Microsoft account (the same as I did on my S7) and none of my words are transferred to the S10. I know SwiftKey still remembers them, because I checked the "View data" page on swiftkey.com and all of my added words are there. Why won't they sync to my SwiftKey app on my S10?
Device make and model: Samsung Galaxy S10
Device Android version: 9 Pie
Swiftkey version: 18.104.22.168
Steps to reproduce: Just login using the same account from the other device. A word that should be saved, I have to add all over again. Basically starting from scratch.
Can't login with Google account7 votos 28 comentários
Just installed SwiftKey on my new mobile. when I want to login with my Google account (button sign in with Google) it's loading for hours (I see the loading circle on a white background).
Phone: Galaxy S9, Android 9.0 (two days before I had the android version before and had the same problem) and yes, I installed and deleted it meanwhile more times.
Glitchy keyboard used with Spark email app7 votos 11 comentários
I am experiencing very glitchy behaviour using the app with Spark. The response is slow, and the keyboard randomly switches from Swiftkey to the basic keyboard. I don't appear to be having this problem using Swiftkey with other apps. Any thoughts?
No special symbols displayed over the letters in incognito mode theme. Concluída7 votos 7 comentários
In new incognito mode there are is a problem with the theme- no special symbols are displayed over the letters ('(' over the letter 'k', ')' over the letter 'l' etc.). In all the other themes symbols are displayed correctly, but in incognito mode they are missing.
It is problematic because You would need to remember where the special characters are located on the keyboard to use them efficiently. Please either add an ability to modify the theme of the incognito mode, or add the symbols to the theme.
[Main Thread] Keyboard Letters Uneven [Known Issue] Concluída7 votos 13 comentários
I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.
How can I disable incognito theme? Respondida7 votos 9 comentários
I am not liking this new theme and how it automatically takes over my custom theme. I've been a big fan of SwiftKey, but this will force me to change keyboards. I absolutely do not like the layout change that happens. Please give an option to change.
Incognito stole my punctuation Planejada7 votos 7 comentários
Since yesterdays update the keyboard automatically switches to the incognito black mode. This keyboard lacks all the floating punctuation symbols like quotation marks etc which makes it unusable I literally cannot type in my passwords since the missing floating punctuation hasnt been been moved anywhere else. How do I either turn off this incognito mode or get my punctuation back.
Swiftkey no longer allowing me to longpress to delete prediction + personalization doesn't complete7 votos 11 comentários
Hello all. This is my first post here and i decided to make it because i could not find the information anywhere else.
I've tried on an iPhone X and an iPhone XS Max. Long pressing no longer brings up a menu to delete predictions. Also, when i try to personalize on my new device (the XS MAX) the progress bar doesn't move at all. Its just stuck.
I've tried logging out, rebooting device and doing it again. Same result.
I've tried deleting the app, rebooting, reinstalling the app. Same result.
Latest switftkey version on iOS + Latest iOS (12.0.1)
Arrow keys missing?!7 votos 13 comentários
My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!
Please bring them back!
SPACE AFTER PERIOD ISSUE7 votos 10 comentários
Is there a way to stop the automatic space after a period?
Most of my typing is in regards to IP addresses, email address and the like.
Most of the time I do not want a space following the period. Perhaps an option in the settings area would help.
Delete Crystal Ball7 votos 2 comentários
Until the crystal ball thing gets removed from the non beta app, I'm going to post here every week complaining about it. Give us the choice to remove it. Thanks.
Support for a Thai keyboard language7 votos 4 comentários
I know that the Android version has Thai keyboard for a while now so I am wondering why is it taking so long for the iOS version to come up with it. I've purchased the SwiftKey hoping to use it but without the multilingual input it is kinda been useless to me so far.
Keeps replacing "I'm" with "I" even with autocorrect turned off. Respondida7 votos 33 comentários
I cannot for the life of me get SwiftKey to stop replacing "I'm" with "I". It happens about 50% of the time and makes for some incredibly odd sounding sentences like "hey I going to the store" or "I on my way".
If I just repeatedly flow "I'm" this happens: "I I'm In I I'm I I'm I I'm I I'm I'm" where it alternates between the two, this is after telling it "do not predict I again".
I even turned off autocorrect and it STILL does it.
Device is an AT&T branded Samsung Galaxy S8 running Android 7.0, using SwiftKey Beta 22.214.171.124. Steps to reproduce: try to type (using flow) "I'm".
Multiple Language Priority Respondida7 votos 24 comentários
I use a few different languages with SwiftKey and it works great, but I use English the most. But ever since I added the other languages I communicate in, SwiftKey seems to be suggesting foreign words over common words in English. Like "N°" instead of "No" and "Só" instead of "So".
Is there a way to hint to SwiftKey to prioritize English words so I stop sending "N°, I don't want to go to that restaurant" to my friends?
Auto-capitalization of "I"7 votos 2 comentários
I'd like the uppercase "I" to stop being predicted. I've removed it a bunch of times but it still brings it up. I just want to use lowercase "i" from now on. Is the only way to do this to continue to manually correct it on the prediction bar? It doesn't seem to be working.
Japanese keyboard nearly unusable: anyone else?7 votos 8 comentários
I have English, Chinese, Japanese and German enabled. I find the keyboard in general rather laggy for me, but nothing unbearable. The exception is Japanese, which I am virtually unable to use, both because of extreme lag and because the keyboard can't seem to handle simple phrases or words and will stop showing suggestions.
Is anyone else experiencing this? Is it an issue with the Japanese keyboard itself, or is it because SwiftKey is becoming overwhelmed by having to make predictions in four languages simultaneously? If it is the latter, would it be possible to switch off this function and switch languages manually? I understand that this is a vital function for many people, but I personally don't need to type in all four languages at once.
Thanks very much! :)
Switching between Languages Respondida7 votos 25 comentários
Is there any shortcut to Switch Between Languages? Every time I have to go to settings to select required Language. Very Lengthy Process.
I would like to have a question mark Respondida7 votos 22 comentários
I'd love to have a question mark permanently instead of a dot, I swipe to access and I type a lot of 'ml' when I'm in a hurry. Please, I beg you. :)
How to change keyboard layout to my own custom layout7 votos 15 comentários
Hello, SwiftKey is the best keyboard, but the qwerty layout has flaws, as well as all the other keyboard layouts for thumb typing.
I have made my own layout, and want to test it out on SwiftKey :). Is there any way to add my own layout into the language select screen? Maybe if I rooted my phone?
I am willing to relearn a layout, and it's really easy for me to do. I want one which allows me to be sloppy and have really good autocorrect. I can text without looking, but every time I look at my screen, I see the same errors caused by certain keys being too close.
So yeah, I made my own layout, and if it's not perfect, I have an idea for writing a program which can figure out a better layout, and I will continually test each new layout.
And yes I've tried LOADS of android keyboards and also different layouts(qwerty, colemak, dvorak, azerty, etc). Swiftkey is the best for autocorrection, and the smartest so far.
I'm currently using JBak keyboard with my own layout, but it's autocorrect is rubbish.
Why go to so much hassle? because I know it's possible to text without looking at my screen, and I like being able to look up at the world whilst texting at a fast speed, followed by a quick proof read.
[FR] Don't remove preceding space when inserting an underscore (_) Respondida7 votos 7 comentários
Is it possible to have SwiftKey *not* remove the preceding space when an underscore is being inserted?
This issue (along with a few others) was raised as far as December 2014. Unfortunately, it hasn't received attention from the developers.
It's rather frustrating having to go back through typed text to correct things from
"It_should_ be fixed immediately" to "it _should_ be fixed immediately".
Ordinarily it wouldn't be a problem if you could simply backspace and correct it. However, fixing this 'typo' requires a careful placement of the caret (which isn't at all easy) then inserting a space and then moving to the end of the line to continue with the text.
This slows text input especially when writing formatted text on WhatsApp and Telegram, both of which use the underscore for formatting.
[Feature Request] Additional layout for Lithuanian7 votos 9 comentários
Hi Swiftkey team. I really like your keyboard and it's prediction system, but unfortunately can not use it because it does not have the most widely used in Lithuanian layout in Lithuania. It is QWERTY keyboard with Lithuanian symbols hidden number buttons:
1-ą;2-č;3-ę;4-ė;5-į;6-š;7-ų;8-ū; (9;0;- skipped) =-ž;
Would it be possible to include this layout to your App. Because I really want to use it but it is really uncomfortable with other keyboard.
Onde foi parar a tecla Ç? Respondida7 votos 9 comentários
O teclado omitiu a tecla Ç, e deveria estar presente no teclado para o padrão de escrita brasileiro ABNT.
Where did the Ç key go?
The keyboard omitted the Ç key, and should be present on the keyboard for the Brazilian ABNT writing pattern.
Import dictionary6 votos 0 comentários
I lost my personal data. Can I import the zip filé downloaded on menu "view data" on my account?
Auto incognito switching and typing (Accented characters)6 votos 1 comentário
It's awesome to know that SwiftKey can switch to Incognito mode automatically in Chrome/Firefox incognito tabs. But there's an issue.
The keyboard theme/UI for the incognito mode, does not show Accented characters. This causes serious problems while typing or want to type fast.
1. Implement the feature, to show all Accented characters, custom theme in incognito mode (just don't track the typing, and that's all).
2. Give option to turn off Auto incognito switching.
3. Give option to turn off incognito in incognito tab (may be vulnerable).
[Bug] Newest Beta update (126.96.36.199) totally broken Concluída6 votos 6 comentários
The newest beta update (188.8.131.52) completely broke my keyboard. I am stuck using the Samsung keyboard because all swiftkey does is force close over and over again until I switch back to Samsung. This is a nightmare. Please help.
Constant crashing6 votos 26 comentários
Keyboard constantly crashes on new beta update had to dissble
Flow accuracy (still)6 votos 4 comentários
When is the accuracy of flow going to get addressed, or even just the ability to reset the tap map?
It's been months and the accuracy is still totally horrific. It is and had been for a long time slightly better when you freshly Install, and the tap map hadn't adjusted the keys to help with accuracy. After a little use and the keys get "adjusted" and you are fighting against the AI that's trying to make things better. This has totally been a huge problem, but it seems to get over looked. As said before reinstalling helps with accuracy, but reinstalling and having to reteach your dictionary and all is not that great of an option,
Will accuracy ever improve?
From the official Microsoft SwiftKey page...
"Frustration-free typing", "Fast and accurate"
Have they even tried using it???
Bitmoji6 votos 7 comentários
It would be really awesome to have Bitmoji integrated with SwiftKey. I've been vying for this feature suggestion for a while. It's a really great feature. Hope Microsoft will consider it in the future. Thanks for listening.