As the title says, my predictions/sync has been broken for a few weeks now. Even though all my learnt words are available on data.swiftkey.com/view-data, nothing shows up as predictions on my phone.

Basically the title says all. I switched from the Galaxy S7 to the Galaxy S10 and logged into my SwiftKey account using my Microsoft account (the same as I did on my S7) and none of my words are transferred to the S10. I know SwiftKey still remembers them, because I checked the "View data" page on swiftkey.com and all of my added words are there. Why won't they sync to my SwiftKey app on my S10?

Device make and model: Samsung Galaxy S10

Device Android version: 9 Pie

Swiftkey version: 7.3.4.18

Steps to reproduce: Just login using the same account from the other device. A word that should be saved, I have to add all over again. Basically starting from scratch.

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially! 

HELLO!

I got extra Keys for "Ä", "Ö", "Ü" , so those are no problem for me, but the german "ß" is so dumb!!

Everytime you wanna use it, you need to long press "S" and then move from the default "#" to the "ß".

Can you at least set up the "ß" as the deafault one? And not the Hashtag? This would make so much more sense. Caue its more often in use!

Its so dumb, that they dont fix easy things like that!

In new incognito mode there are is a problem with the theme- no special symbols are displayed over the letters ('(' over the letter 'k', ')' over the letter 'l' etc.). In all the other themes symbols are displayed correctly, but in incognito mode they are missing.

It is problematic because You would need to remember where the special characters are located on the keyboard to use them efficiently. Please either add an ability to modify the theme of the incognito mode, or add the symbols to the theme.

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

Hello all. This is my first post here and i decided to make it because i could not find the information anywhere else. 

I've tried on an iPhone X and an iPhone XS Max. Long pressing no longer brings up a menu to delete predictions. Also, when i try to personalize on my new device (the XS MAX) the progress bar doesn't move at all. Its just stuck. 

I've tried logging out, rebooting device and doing it again. Same result. 

I've tried deleting the app, rebooting, reinstalling the app. Same result.

Latest switftkey version on iOS + Latest iOS (12.0.1)

PLEASE HELP!!

Hi.

Windows 10 October 2018 Update is going to be finished later this month and released, then released to the public officially in October 2018.  The cloud-synced clipboard functionality of Windows 10 October 2018 Update will supposedly work on mobile iOS and Android devices via the SwiftKey keyboard.  My understanding is a SwiftKey keyboard for Android is already in beta testing which includes the cloud-synced clipboard functionality to go along with the functionality in Windows 10 October 2018 Update.

What is the status of a SwiftKey for iOS beta to add the cloud-synced clipboard functionality?

Thank you for the feedback.

-0.NRG

Hello!

I just started to use Swiftkey, and I love it, but the fact how the letters ß, ä, ö, and ü are handled when typing in German are a complete deal-breaker for me. It's such a simple thing, and I honestly don't understand why it's not implemented in a smart way.

In order to type an 'ä', you have to long press the letter 'a', then the '@' appears beneath your finger, and you have to move to the letter 'ä'. In German, the letter 'ä' is just a normal character, and it is used a lot more often than the letter '@', so it should be the other way round. After the long press, the 'ä' should automatically appear beneath your finger, so you just have to long press it, without the extra move.

The same thing applies to ß (after long pressing the 's', the ß should be standard, instead of the '#'), for o (where the 9 is standard instead of ö), and the 'ü' as well.

Gboard, and any other keyboard (to my knowledge) implement it in that way. So you just have to long press the u, in order to get a ü, and so on. It's fine if you have to move your finger for characters that you don't need that often, but ä, ü, ö and ß should be the first choice when long pressing.

Thanks,
Kristian

My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!

Please bring them back!

Will SwiftKey ever implement a "bad word" filter toggle in the settings? 

Currently, trying to search for gifs using...explicit or colorful language, only yields "No Search Results." This is silly at best, annoying at worst. Why the language filter? 

The keyboard is still way too big in full resolution! It is the same issue as it was on man other samsung devices.

Please fix this Problem! I want to use my phone in WQHD.

Until the crystal ball thing gets removed from the non beta app, I'm going to post here every week complaining about it. Give us the choice to remove it. Thanks.

Do I have to delete and reinstall swiftkey to reset the keyboard map?

May we please have the interrobang character, ‽, on our keyboards? Perhaps as another option when long-tapping the full stop key?

Hi, could you modify the numeric keypad by adding a key to copy, a key to paste, and a key to select?

How can I change the default gender of the text prediction emojis? I.e. The gender of the suggested emoji is always male, how do I change that to female?

Is there a way to disable the multi language prediction? I have german and english installed and it's totally annoying that the word prediction uses both languages at the same time. This causes many false predicted words.

I only want to have predictions in the current active language. Since it is so easy to switch between the languages by swiping the space bar I don't need any pseudo intelligent language detection. 

After iOS 11 update yesterday, even though I have SwiftKey set as the top keyboard, with Swiftmoji then the iPhone keyboard at the bottom, it's started opening the iPhone keyboard each time i open any app to type in. It does switch OK to SwiftKey and I can use it as normal then.

Soon after the update it wouldn't keep on SwiftKey at all, just immediately switched to the iPhone keyboard, but that seems better now.

Any ideas?

At times there's need for changing font size or face (bold or italics etc) but I couldn't find a way to do it. Is it possible to do it?

Can we PLEASE have the option to replace the emojii key with a comma? Or at least let us swipe right on the . key to have it instead of #? 

I recently switched from Android and I'm slowly going crazy, especially since I write in German with a lot of commas. 

I get that it is closer to the original iOS keyboard this way, but who cares about the original.

Thank you! 

I use a few different languages with SwiftKey and it works great, but I use English the most. But ever since I added the other languages I communicate in, SwiftKey seems to be suggesting foreign words over common words in English. Like "N°" instead of "No" and "Só" instead of "So". 

Is there a way to hint to SwiftKey to prioritize English words so I stop sending "N°, I don't want to go to that restaurant" to my friends?

I'd like the uppercase "I" to stop being predicted. I've removed it a bunch of times but it still brings it up. I just want to use lowercase "i" from now on. Is the only way to do this to continue to manually correct it on the prediction bar? It doesn't seem to be working.

Thanks!

I have English, Chinese, Japanese and German enabled. I find the keyboard in general rather laggy for me, but nothing unbearable. The exception is Japanese, which I am virtually unable to use, both because of extreme lag and because the keyboard can't seem to handle simple phrases or words and will stop showing suggestions.

Here are some screenshots: https://i.imgur.com/zphm39l.png
https://i.imgur.com/ONM67ZN.jpg

Is anyone else experiencing this? Is it an issue with the Japanese keyboard itself, or is it because SwiftKey is becoming overwhelmed by having to make predictions in four languages simultaneously? If it is the latter, would it be possible to switch off this function and switch languages manually? I understand that this is a vital function for many people, but I personally don't need to type in all four languages at once.

Thanks very much! :)

Can we make our theme with wallpaper like Ginger Keyboard?

Hello Swiftkey Support,

I've been facing with a very annoying issue since the latest Swiftkey update from yesterday.

Suddenly and after this update, I'm not able to type anything on my messengers apps (WhatsApp, FB Messenger, Viber) when having my phone horizontally because Swiftkey changes the font into white color on white background, so basically I can't see what I'm typing.

Before this update, Swiftkey was working absolutely normally, I am absolutely sure because I've been always typing on my phone via horizontally position and the font was in black color and on white background.

This is happening only in case of horizontally typing. When I move my phone to vertical position, I can see white font on dark background, like it's supposed to be in normal way.

But when I move my phone with the same text again into horizontally position, Swiftkey changes by itself the font into white and on white background, so I can't see anything.

Could you please fix this because it's really annoying ?

I've been using Android 10 on my phone.

I've restarted my phone also and it didn't fix the Swiftkey issue. When I changed my keyboard to Gboard, everything is working normally, even in horizontally position.

Thank you very much.

I realize that you want to try to keep everyone happy, but we should be able to use adult orientated gifs.  As an adult, I am fully capable of knowing when it's appropriate to use them and when it's not.  A toggle that is turned off by default, but to allow us to turn them on would be great.  Right now, I have to switch between keyboards to use them, which is obviously not the solution that I should have to use.  Especially with such a great tool as this is :).  

New Mate 20 Pro handset, trying sync/download saved words etc to new device - Logged in with google account and it tells me it has sync'd, but none of my saved words or stats are available on the new device - I don;t appear to be the only one with this issue - can you advise please?

On my old phone I used to have swiftkey and really enjoyed it. My phone died so I got a new one and today I installed swiftkey on it and logged in to the program. One thing I immediately noticed (and was disappointed with) was on my new phone is that all my suggestive words seem to be gone. What I mean is for work I send a lot of similar texts and it got to the point my phone would pretty much suggest the next word I intended to use because I had written that exact sentence so many times. I always saw the app boasting about how many words it had suggested and key strokes it had saved me. Since you have a profile you log into for the program I was hoping it was stored online or something to where these suggestive words would somehow "download" onto the new phone but so far it does not look like. Was there a file or something that was saved locally on the old phone i May be able to move over?