Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Afixado Em destaque
-3 votos 9 comentários

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Afixado
11 votos 33 comentários
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Blank emoji screens in Wordscapes chat Respondida
0 votos 1 comentário

When using in game chat in Wordscapes I have black screens for different emogi sets. Not always the same set of emojus missing (eg, tranport, sports, flags etc) which set is missing appears to be random but always at least one set of emojis is blank. I'm using a Samsung Note 20 Plus, latest OS.
Clipboard font changed color Respondida
0 votos 1 comentário

I woke up with my fonts on my clipboard all a deep blue and I use a black background so it's really hard to read (OK I'm 🧓). Thing is that I can't find a way to change that font color so I can't change it back to white! The text pastes into documents and emails just fine in normal colors. I ASSUME I had my hands on the phone while asleep and we all know the nightmare that can cause!
Feedback/suggestions. Prediction dictionary. Respondida
0 votos 3 comentários

Would be great to be able to edit the prediction dictionary without making the trigger word be replaced every time the words similar. Particularly when it comes to emojis. Being able to add a trigger word (or start of word) that puts the emoji as a prediction. E.g., I'd put "hehe" to predict 😅. But at the moment if it's put in clipboard the word is replaced automatically. Overall I love swift key! Been using it for years with every new phone
REQUEST: Cursor Control be given its own button Respondida
0 votos 1 comentário

Cursor control is currently handled either by arrow keys or by holding the space bar and dragging. What if we could have a dedicated button or caret to accomplish the same function that is in the space bar? After all, the space bar is at the bottom of the screen so that moving the cursor down is all but impossible using that method.
Blank space before exclamation mark in Korean Respondida
0 votos 1 comentário

I have three languages installed, French and English on one keyboard layout (AZERTY) and Korean on its own keyboard layout. Recently I had to reinstall SwiftKey because after an update the emoji page was crashing. Since then, when I type some Korean words such as 안녕, SwiftKey automatically adds a blank space if I add an exclamation or interrogation mark, just like it would in French (only for some words): "안녕 !" instead of "안녕!". It turns out that if I disable French, this does not happen. What puzzles me is, for this to happen when I type English words makes sense to me as English and French share the same layout, but why does French interfere where I'm typing Korean words made of Korean characters with the Korean layout? Is there a way to fix this, even if I have to do it for each individual word? I'm using SwiftKey 7.7.7.7 on Android 11 (Google Pixel 4a 5G).
Too much .com prediction Respondida
0 votos 1 comentário

I cannot find a way to bring up ".com" in the word prediction bar, so that I can tell app NOT to predict ".com". It is getting inserted randomly in my sentences far too frequently.
S8+ to S20 - long press symbols in top right of each key missing Respondida
0 votos 3 comentários

Tried looking up on here, in the support videos etc, but can't seem to find anything. I great see the standard keyboard and have to navigate to number and symbol pages as the long press option is there, but I've no idea what lies where without them showing! Anyone any idea what I'm missing? Driving my mad. Ta
Emoji Key Crashes Keyboard Respondida
1 voto 6 comentários

I can type anything else except hit the emoji key or total crash. Galaxy S10
Auto-sticking Respondida
0 votos 1 comentário

Good day! Please make it possible for the user to select auto-stick "dash" "-" ... Or "dash" that does not stick to the letters to render for quick access ... Very inconvenient! Thank you for understanding!
Spazio automatico indesiderato Respondida
1 voto 3 comentários

Lo spazio automatico dopo la correzione e dopo la punteggiatura è utike e comodo.

Tuttavia, ogni volta che scrivo "tu?" mi si inserisce automaticamente uno spazio fra il "tu" e il punto interrogativo, senza alcuna ragione.

Tra l'altro, cancellando sia spazio che punto interrogativo, e provando a smettere il punto di domanda, lo spazio ricompare all'infinito.

L'unico modo per toglierlo è tornare indietro e cancellare solo lo spazio.

C'è un modo per evitare che ciò accada?

Allego video

https://drive.google.com/file/d/1vKZsq30cINKiN NQuQMofCO9pPvtItVLQ/view?usp=drivesdk
My prediction bar is lighter than the rest of the keyboard? Respondida
0 votos 1 comentário

The prediction bar a few days ago turned into a much brighter, really distracting shade of white. Using a custom theme, and I can't find an option or any posts about it? Help?
Customize URL suffix list Respondida
0 votos 1 comentário

Is it possible to customise the list of suffixes on the .com button? I live in the UK and would like to have .co.uk as an option in the list, maybe even the primary one, although I'd live with .com as the primary. This must be the same for most countries. Can it be changed? Thanks.
Key pop ups Respondida
1 voto 1 comentário

Need to have key pop up much bigger and also maybe in contrasting colors. My thumbs are fat and like to press the wrong keys. It would make it much easier to see what letter I have pressed. Right now I can't even see the letter that pops up.
remove spaces at end of paragraph Respondida
0 votos 1 comentário

When I press next paragraph on Android it will automatically delete all the spaces and some apps (reddit) will not put a new paragraph if there is no space at the end of a sentence. I have to press space 5 times so it doesn't delete all the spaces at the end of a paragraph.
Microsoft SwiftKey keyboard tool bar Respondida
0 votos 1 comentário

Nice keyboard, but the 'menu bar (tool bar)' on the keyboard is 'vertical pop-up' it take little more space on the display. My suggestion is pls... make this menu bar like 'horizontal pop-up' like 'Gbourd' it is compact to us and it looks quite good on the keyboard. Pls fix it, instead it has very nice features.
Main screen Dimming when the keyboard is popped up Respondida
0 votos 1 comentário

Every time I type the rest of the screen is getting dimmed and I cannot clearly the main screen because of that effect. (even with full brightness, the screen gets darkened each time the keyboard pops up.) How do I remove this effect when I type? My device is Xiaomi Mi Max 2 Android version 7.1.1. SwiftKey 7.7.7.7
Request expand to dual screen function for LG V60 and other dual screen phones Respondida
0 votos 1 comentário

Would like to request the function of expand keyboard to dual screen on LG V60 and other dual screen phones TY
How do you disable russian-ukrainian transliteration? Respondida
0 votos 1 comentário

I've looked at forums, support, feature requests but nothing works. I want to disable transliteration - predicting the act of vandalism against the language I am using, invented in Microsoft-owned (and ruined) SwiftKey. Problem: I type in Ukrainian "we", "ми". It immediately corrects Ukrainian word into Russian "мы" despite: A) letters being in absolutely different locations B) me typing in UKRAINIAN language, and not switching to Russian at any point C) me disabling this prediction many times already There are other similar predictions, but the case mentioned is the most frequent. What I want: an option not to predict words that have letters not found in the keyboard I'm using. To ONLY predict words from the SAME keyboard I am using. Hopefully, this is clear enough, as it wasn't clear for the last 3 years after the feature was requested. Maybe it was requested prior, but I found a long list of requests to disable this nonsense starting 3 years ago, which was "fixed" yet the option is missing for a lot of people, myself included.
Deleted words keep coming back Respondida
1 voto 3 comentários

When I do "remove prediction" on a word they SwiftKey has learned, I mean REALLY REALLY stop predicting that word. No matter how many times I type it like that, I always want SwiftKey to autocorrect it to the real word and never learn the wrong word again. (In fact, it would be great if SwiftKey could learn to predict phrases and NEVER learn mistyped words at all.) There isn't a setting for that that I'm missing, is there?
[Feature Request] Swipe from top row to type numbers Respondida
0 votos 1 comentário

It would be awesome if you could swipe up or down from the letters in the top row to type the numbers that we currently get from long-pressing those letters. I realize this might conflict with "swipe up to capitalize" or "swipe down to close keyboard", but perhaps the top row can be excluded from one of those gestures? Or a setting that allows the user to choose what swipe up/down does. The standard keyboard on iOS does these number gestures really well. On the iOS keyboard you swipe down from the top row letters go type the corresponding numbers.
Thumb keyboard on foldables Respondida
0 votos 1 comentário

The thumb keyboard in swiftkey is a great feature, especially on foldables. I use it a lot but it needs the following improvements.

1. When switching between phone and tablet mode on a foldable, the keyboard does not change automatically between regular mode and thumb mode. This should happen automatically.

2. There should be an option to turn off the symbols and characters and only show the alphabets in the default theme.
Bugs and feature requests Respondida
1 voto 4 comentários

Themes act up on my phone as seen from the video. Light theme appears black, some buttons like enter and shift does not show up in black themes.

Video link: https://upload.disroot.org/r/LeeD1aYP#2O5u9hMEGGLRVYl7kc/O+LKGslala7jRs6NotiiD3LI=

Feature suggestions:

*Button to easily swap between keyboard languages for text correction(available on open oars app, check it out)

* Swiping left from delete button to delete specific part of a text. (also available on open board app)

*option to remove top bar, the bar above text correction words that includes clipboard, translation, gifs etc. should also be provided.

Android 10
MIUI 12.0.6
Hope you consider these, thanks.
Why can't I turn off swipe? Respondida
0 votos 1 comentário

Has something changed? I can't turn off swipe. Deal killer for me.
Make curly quotes default Respondida
0 votos 1 comentário

Hi I just recently submitted a manuscript, and it turned out it had mix of curly and straight quotes. It seems even with a physical keyboard, if swiftkey was on, it would use straight quotes instead of curly ones. Can anyone let me know how to make them curly by default? I can't long press each time if I'm using a physical keyboard (or want to work fast!) Thank you all for your help!
Calendario Respondida
0 votos 1 comentário

La funzione calendario non è più disponibile, non riesco più a trovarla. Sapete come fare?
Banking app's login PIN is visible in prediction bar Respondida
1 voto 6 comentários

I use Axis bank app on android. When I try to login with a PIN, it becomes visible in the prediction bar as I type. I didn't face this issue in Samsung keyboard. There a different numerical keyboard pop up whenever I try to enter a PIN. Please fix this issue. It is a serious security flaw.
Disable spacebar while swyping
0 votos 5 comentários

I find it very annoying that swype uses the spacebar. I will occasionally touch the spacebar while swyping a word and the keyboard splits the word into two incorrect words. If swyping would ignore the spacebar this likely wouldn't occur. Maybe it's just me but it happens all too often. The ability to customize the keyboard would be even better, having the ability to turn off keys that we don't use while swyping, for example the period and comma keys next to the spacebar. I'm always getting unwanted question marks and exclamation points also.
translate the text. Respondida
0 votos 2 comentários

transfer it is impossible to translate into English, without any problems that once does not work then another text!