Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Afixado Em destaque
-2 votos 7 comentários

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

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Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Afixado
11 votos 32 comentários
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Android 11 text to speech no longer inserts punctuation. saying 'period' types out the word p-e-r-i-o-d Respondida
0 votos 1 comentário

Since the 'upgrade' to Android 11, text to speech no longer inserts punctuation. Saying 'period' types out the word p-e-r-i-o-d instead of putting a . there
voice typing Respondida
0 votos 1 comentário

Voice typing does not work on some websites, or is extremely slow

is it possible to extend the time limit? I get only a second or two before it cuts off!
Autocomplete Suggesting No Space Between Period and Next Word Respondida
0 votos 5 comentários

I have been having the most bizarre issue as of lately. For some reason,when I type a period or other punctuation marks (with automatic spacing on) and the first word of the next sentence, it likes to autocorrect it to the period and the first word combined (without a space).And just as example,the period and the And without a space in the beginning of this sentence was caused by Swiftkey autocompleting that for me.It is super annoying as you can see.Any misstyping that is causing spaces to disappear are complete not intentional. Can anyone help?
Problem accessing Personal data & SwiftKey account preferences
0 votos 1 comentário

I would like to manage my Swiftkey data

I am having a problem signing in to my Microsoft SwiftKey Account on https://data.swiftkey.com/

Both Firefox and Edge have the options to sign in greyed out. I have tried using Chrome in incognito mode but I keep getting the response...

"There was an error logging in. Please try again later."

and I did I tried logging in a few more times in the past week however I STILL got the same response.

(Screenshot)

Could it be a problem with Swiftkey or a problem with my account?
No Korean in physical keyboard layout Respondida
0 votos 3 comentários

There's still no Korean for physical keyboard layout

Even if I use the Shift Ctrl combo,the onscreen keyboard changes to Korean but the physical keyboard still writes in English

Please add Korean layout for physical keyboard
split screen keyboard bug
0 votos 1 comentário

when using split screen keyboard in two different apps when you close the other app and open it again half of the keyboard dissapers
Android version - please improve the Chinese (Pinyin) keyboard function Respondida
1 voto 1 comentário

Please add more features to improve the Chinese (Pinyin) keyboard. For example, add the function that can independently choose each Pinyin. Please take reference of other Chinese keyboard like Sougou, Baidu Keyboard. They are doing well in this area.
キーボード機能 Respondida
-1 votos 1 comentário

アップデートしたらundo機能が無くなりました。復活を希望します
Can't change default search engine Respondida
1 voto 1 comentário

I'm a Bing user and my swiftkey on Android don't have any option to change the default search engine from Google to Bing. I need help.
Arrow keys Respondida
0 votos 1 comentário

I want the arrow keys in the middle - like we used to have
Space before predicted words instead of after Respondida
0 votos 1 comentário

Is it possible to not have space automatically added after selecting a word prediction but instead just add a space before the predicted word like when using flow?
Zwischen Swiftkey und Gboard switchen Respondida
0 votos 1 comentário

Hallo zusammen

wie kann ich zwischen den Tastaturen switchen? Wenn ich bauf Gboard bin kann ich ohne probleme auf Swiftkey wechseln, aber von der Swiftkey Tastatur kann ich auf keine andere Tastatur direkt wechseln. HIer muss ich immer über die Handy Einstellungen gehen. Das ist sehr mühsam.

Hello everybody

how can I switch between the keyboards? When I'm on Gboard I can switch to Swiftkey without any problems, but I cannot switch directly to any other keyboard from the Swiftkey keyboard. Here I always have to go through the cell phone settings. It is very troublesome.
Changing languages while using a physical Bluetooth keyboard Respondida
1 voto 12 comentários

I'm using a physical Bluetooth keyboard with my Galaxy Tab S7, and when I try to switch from English to Hebrew, it doesn't do anything, whether I press the globe icon or use the hot key. The on-screen keyboard will change, but the input from the physical keyboard will not. While using the native Samsung Keyboard, I don't have this problem. Any suggestions?
Want feature Respondida
0 votos 1 comentário

I want love if the keys glo with different colours light when to touch, if you are use a custom picture as the background. If this can be added as an option for background images. Thanks
Numbers and symbols above letters Respondida
0 votos 3 comentários

I opened my S10 this morning and noticed the keyboard no longer had the theme I chose. So I tried to download several and none of them were available. I uninstalled the app the reinstalled. Even though signed in the app did not remember my settings. I was able to download the themes and started to set up a new keyboard. Weirdly I can't find a setting for letters alone on the keyboard. Now there are symbols and numbers above the letters. This is driving me crazy, literally. I have severe ADHD and this is a nightmare for me.
SwiftKey theme not downloading Respondida
2 votos 11 comentários

I've purchased the cavalier theme and for over a year now it's not been working I've tried to report this multiple times but no one is getting back to me so not sure what else to do
Samsung S21 Ultra: frequent pop ups asking me to confirm keyboard or similar... Respondida
0 votos 1 comentário

i've been using Swiftkey Keyboard for a long time and now.

on any of my previous phones, including the S20 Ultra which i used from its introduction around Feb/March 2020 till just a week ago, everything was fine as usual.

with this new Samsung S21 Ultra, however, i get very frequent (rmultiple times each day, very annoying!) pop ups requesting something. i can't even tell what it's requesting, but it seems like it's asking me to confirm my keyboard choice or possibly Samsung Keyboard asking me if i want to use the Samsung Keyboard? i can't tell, as it doesn't have an explicit question asking me anything. when the pop up shows up, the bullet point for selecting which keyboard i want to use has ALREADY selected/highlighted the Microsoft Swiftkey keyboard. i have no idea why either the S21 Ultra or Samsung Keyboard or something else keeps wanting me to confirm this multiple times each and every day!

may i please kindly ask if someone could please try to help me resolve this please?

thank you in advance.
Add ability to pin frequently used emojis Respondida
0 votos 7 comentários

I have an emoji I use to indicate amazement "😲" that I can't find since I don't know the keywords used for it. I'd like to pin it since I probably don't use more than 10 different emojis. It would be a minimal addition to the interface and speed up usage.
My learned words are not found in the prediction bar
0 votos 1 comentário

My learned words are not found in the prediction bar
Options missing Respondida
0 votos 1 comentário

SwiftKey should give the option to disable two words on a single prediction box, as most of then don't make sense in my language (PTBR) and are very numerous and annoying to delete. The gesture/flow setting should have an option to disable both. There are some bugs in both normal and beta versions, like when I type "q" and for some unknown reason the prediction shows an "a" when it should show "que" (meaning "what" in my language). That problem stays even after I've deleted the prediction hundreds of times. It goes away for a time, but it comes back again. There should be a setting to save all my used words if I loose my account. From time to time the predictions show single consonants for no reason, like when I type "n" and it predicts and "n"... Which is useless for me because it's just a single letter. I delete these predictions, but they always come back sometime later.
Microsoft swiftkey flow underline Respondida
1 voto 1 comentário

I have a thin underline when i use flow on my swiftkey and when in snapchat the underline just stays there and it shows for the person who is receiving my snap. My question is that can it be disabled since i find it very irritating. Thanks for the answer already!
Clipboard no longer works with numbers keyboard Respondida
0 votos 1 comentário

In an app I use there is a field to input a number to submit. Clicking on this field opens Swiftkey's numbers keyboard by default (the one with numbers and symbols accessed by the 123 button on the main keyboard). Up until recently I could access the clipboard to paste a number in, now long pressing does nothing and no clipboard is available. The Samsung keyboard works so I don't think it is the other app.
add more emoticons or customization options Respondida
1 voto 2 comentários

I haven't seen a way to do this yet, but I find the standard emoticons that are offered to be very bad and lacking in terms of the number of different options.
For instance, literally nobody I know uses ":-D", it's always ":D" which makes this function basically useless for me personally because it seems completely unnatural.

But those are quick to type out yourself, I think it's much more important to add ones that you can't easily recreate on your own like "( ͡° ͜ʖ ͡°)" or better, just give people the option to add and customize emoticons themselves.

I'm aware that you can add them to your clipboard and assign shortcuts, but I would personally prefer having them in the same tab as the standard emoticons, that would be much more convenient and logical in my opinion.
Automatic period positioning Respondida
0 votos 1 comentário

I'm an engineer so I am constantly texting decimal numbers. When trying to type something like "the tolerance for that part is. 100" the period automatically snaps to the "is" and not to ".100" even when intentionally adding a space. I then have to monkey around with spaces or put the number in parenthesis. It's really annoying when I have to do this multiple times in a sentence. Disabling autocorrect doesn't stop this behavior.
theme Dark - translator dont work in applications
0 votos 11 comentários

Hello,

i would like to report bug

using theme "Dark", translator don't work in any app, for example in games

working only in android / Internet browser etc.
More sounds in SwiftKey Respondida
3 votos 1 comentário

Please add more sound options in SwiftKey as previously loaded ones are not that good.. And also we get bored after hearing those for a long time. Please consider adding more sound or providing custom sound feature or letting us to use the default sound of our device.
How can I get “Samsung Adaptive” theme on my other phone? Respondida
0 votos 5 comentários

On my new Galaxy S21 I’ve got this theme called “Samsung Adaptive”, this is separate to the normal standard “adaptive” theme, this Samsung adaptive theme looks pretty much identical to Gboard’s design and it looks really cool.

I tried to get the theme on my older Note10+ but I can’t find it, both phone’s SwiftKey app version are on 7.7.1.8

I’ve noticed that SwiftKey came preinstalled and it’s a system app that can’t be uninstalled on the Galaxy S21, can I assume that this theme is a Galaxy S21 exclusive? I really hope this theme comes to older phones!

I’m getting an error message when trying to upload screenshots of the theme, here’s an Imgur link to it: https://imgur.com/a/peWpLdW
Capitalisation of the digraph IJ in Dutch Respondida
1 voto 5 comentários

The Dutch swiftkey dictionary doesn't correctly capitalise Dutch words starting with the digraph ij. They should be capitalised as IJ, but swiftkey capitalises those words as Ij. Examples: - Ijmuiden (should be IJmuiden) - Ijsje (should be IJsje) - etc.