Swiftkey stats - permanently saying oops something went wrong [Under review]

Can you tell us the SwiftKey version number and your device model?
Thanks

Sure version is 6.6.3.21 & device is Huawei P10 running android 7.0

Actually ive been having the same problem, idk how to fix

Hello,
Can you try to clear data of SwiftKey? (Notice : this will remove the clips saved in SwiftKey clipboard and log you out of SwiftKey account, if you don't want to lose clipboard data, don't try this)

For some users it worked. Let me know if this works for you.

Thank you.

Hi, it didnt work for me

What's your SwiftKey version #, phone model, and Android version plz?

Sure,
Phone model: htc u11
Swiftkey Version: 6.6.3.21
Android: 7.1.1

Hi,
I have the same problem.
Clearing Data and Reinstalling SwiftKey didn't work for me.
Phone model: Samsung Galaxy Note 4
Swiftkey Version: 6.6.4.19
Android: 6.0.1

So, it still doesn't work in the latest 6.6.4.19?

6.6.5.24 beta installed
Galaxy S8
Android 7.0
Same problem with beta and non-beta official release

Really?
Looks like it's a problem related to device. Because I'm on 6.6.5.24 and it works fine.
Let me reach the team at the beginning of the next week.

Device is

Samsung Galaxy S8 Plus 

Model: SM-G955U

Many thanks!

Thank you

I had the exact problem with you guys. Somehow my stats also doesn't show as well.

My device is Samsung Galaxy Note 4.

SwiftKey Beta version 6.6. 5.24.

I am having the same issue with galaxy 7. Please help.

Another Galaxy S8 user here, reporting this error in both beta and non-beta release.

Same with Galaxy S7

Same problem, tried clearing the data with no effect.

Huawei P8 Lite

Android version 7.0

SwiftKey version 6.6.5.31

Same issue.

OnePlus3T

Android 7.1.1
Swiftkey Version 6.6.6.21

Same issue for at least 2 months, S8 

Same here, been happening for a whole but haven't gotten on to look in to it. I even changed from my Gmail to my msft account. Version 6.7.0.15, Samsung s7 active

I'm getting the same error on a new tablet I just got:

  Samsung SM-T820 (Galaxy Tab S3)

  Swiftkey Keyboard 6.7.10.18

  Android 7.0 (Kernel 3.18.31-121665571)

Now interestingly, on my old tablet it does not display that error. But it doesn't display the stats at all. There's just a gray empty space between the four main setting buttons and the smaller status boxes (heatmap, more efficient, etc). Here's that device's info:

  Swiftkey Keyboard 6.7.0.18

  Samsung SM-T520 (Galaxy Tab Pro)

  Android 4.4.2 (Kernel 3.4.39-447712)

And then there's my old Droid cellphone. I just checked and it doesn't show any stats either. No error, just a gray space. Here's my phone's info:

  Swiftkey Keyboard 6.7.0.18

  Motorola Droid MAXX (Verizon)

  Android 4.4.4 (Kernel 3.4.42-g2730d20)

I hadn't actually looked at the stats on my old tablet or phone in some time, so I don't know when they stopped working. I first thought there was something wrong with my new tablet or my account. BTW, they all sync to the same Swiftkey account and are all synced. I haven't tried clearing app data on any of them but I don't think that's the issue.

Same problem since 6 months..
Device:oneplus 3

Galaxy S6 (Version 6.7.2.14 updated on November 9,2017) has the same problem but never worked even when I first installed it. Why? Or yall just put it there as a tease haha?

(not really funny but ima smarta$$) 
I enjoy everything else though :)
Just wanted to see that part out of curiosity. KThanks

((Idk if this matters but I have straight talk service plan and today is Tuesday, November 28, 2017 @ 3:02 am in - PA, USA-)) 

(IDK if that's useful too) 

same issue on Wileyfox Swift 2

same issue

Same here, Sony Xperia X Compact running Android 7.1.

Been going on so long that I can't even remember what used to be there.