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    Deniz K

    Hi Salvo, thanks for your report. Can you please confirm if you only experience this with SwiftKey? Do you have any other third party keyboard with a prediction bar to check if there's any issue happening with WhatsApp and the keyboard?

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    Salvo Dejan

    Hi Deniz, thanks for your support.
    Usually I don't use any other keyboard because I don't fit well with them like SwiftKey. But I tried to use the gboard for a while and with it I don't have this problem of toolbar closing, so in my case it is limited to the swiftkey. I can send a video demonstrating my problem but it is exactly as I described so I don't know how useful it will be.

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    Gabriel Montejo

    I have the same problem, sometimes when I write and I am going to send the message, it does not send but the prediction bar closes and I have to send the message again, I solve it by closing WhatsApp and reopening it but I would like to know if there is a definitive solution for this error, I already tried clearing cache and it doesn't work. It is something that does not always happen but when one is in a hurry it is something annoying. Thanks

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    Deniz K

    Hi Salvo Dejan and Gabriel Montejo, thanks for the information. It would be helpful if you could submit a support ticket here https://aka.ms/sk-support. This is the best way to submit an issue and we'll be able to follow up via email too. Let's figure out what's going on together.

    We will be waiting to hear from you.

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