Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Прикреплено Выделено
0 проголосовали 14 прокомментировали

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Прикреплено
8 проголосовали 35 прокомментировали
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Bing Search Feature gone, but why?
2 проголосовали 0 прокомментировали

Everyone is complaining about how the Bing Search feature on the keyboard has been removed, and I agree as I don't see why it needed to go. Since the replies to each post is vague and doesn't actually say why the feature wasn't removed, I want to ask for everyone: Why is it gone? What led the developers to decide that it needed to go?
Botón de búsqueda en la web. С ответом
1 голос 1 комментарий

Por qué ya no tengo el botón de Búsqueda en la web? Tengo la última actualización.
Вводная... Как бы спрошу как все
-1 проголосовали 1 комментарий

Как быть если не работает переводчик... Очень поганенько работает... Как бы в телефоне жутко тупит...
Cannot login to SwiftKey - why is it talking about Azure??
0 проголосовали 1 комментарий

When I try logging in with my Microsoft account on SwiftKey, I get this message :

Request Id: 78a4eaa3-f935-4522-918f-18d4a9035701 Correlation Id: c13e811c-51aa-48af-9173-2d49b932c54f Timestamp: 2021-07-23T03:10:24Z Message: AADSTS50020: User account 'stu_miller@yahoo.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'f44b1140-bc5e-48c6-8dc0-5cf5a53c0e34'(Microsoft Edge) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

I have no idea why it's talking about Azure. I have never used Azure. I tried reinstalling and no luck. I also can't login to data.swiftkey.com and cannot Please help!
Search feature С ответом
4 проголосовали 2 прокомментировали

I really used the search feature a lot and found it to be extremely convenient. I hope you guys will put the feature back in future updates cuz it's literally the only reason I went out of my way to install SwiftKey onto my new phone.
Need much more strict separation between beautiful Ukrainan and bloody Russian vocabularies С ответом
0 проголосовали 1 комментарий

When typing in our melodic Ukrainian, it too often happens that those stinky Russian words are being inserted into the prediction row, despite they are from the quite different languages. Please reinforce the language-distinguishing boundaries between these two vocabulary arrays. Thanks in advance!
Bring back Search
3 проголосовали 0 прокомментировали

What's the reason on removing such an useful feature? Please, make it default off if it bothers you but leave a way to turn it back on.
Where'd my beloved search function go?
3 проголосовали 0 прокомментировали

I know that you have decided "Hi, thank you for your interest in Search. We have taken the decision to remove Search from Microsoft SwiftKey Keyboard. As of Microsoft SwiftKey 7.8.3, Search won't be available in Toolbar. We are sorry if this comes as disappointing news, we will instead focus our development efforts in other exciting areas of your keyboard." But how about we get an explanation as to why you decided that? If it's the thing about bing, that doesn't matter, I used chrome in my search function anyway and I think many others did as well.
Bring back the web search tool ASAP С ответом
3 проголосовали 4 прокомментировали

There's no reason for user experience to remove the web search tool. It was always an elective option, but now we're robbed of that choice. I can see no good reason for this decision, other than greed. Please rethink it. You've unnecessarily disappointed and baffled a lot of your users.
Unable to Sync Predictions from Older Version of Swiftkey to the Microsoft Version on New Phone
0 проголосовали 7 прокомментировали

I have been using the paid version of the Swiftkey, which I purchased via Amazon since 2013. I first used it on my s4 mini, then in 2015 I used it on my Galaxy tab S, then in 2016 I upgraded to an S7 and used it there, and in every instance my predictions synced to the new device and continued to increase. However, now that I am transferring the data from my old phone to a new one, I am not seeing an option to sync or sign-in to into my swiftkey original account so that I can sync my predictions to this new device. Any recommendations?
Keyboard Layout С ответом
1 голос 1 комментарий

Please add a pinch shortcut to change the keyboard layout mode from full to floating keyboard. That would ve greatly helpful on Tablet.
Opción Buscar no aparece С ответом
-1 проголосовали 1 комментарий

Actualice a la última versión y ya no aparece la opción de buscar en Bing o Google.. Que puedo hacer. País 502 Guatemala (centro América) Dispositivo: Huawei Mate 20
Revert Built-in Emoji
0 проголосовали 0 прокомментировали

Kindly bring back default emoji that is installed on the phone instead using SwiftKey's own emoji. Also, if possible, add support for emoji 14 too.
исчез значок поиска С ответом
0 проголосовали 1 комментарий

у меня пропал значок поиска в гугл что делать?
Search function С ответом
3 проголосовали 3 прокомментировали

Please add the search function back to the keyboard. It was so useful. I used it very often. I really miss it
Problem with long button press for numeric characters
0 проголосовали 5 прокомментировали

I've configured my long button press time to 200 ms. This works well, except on the q and the p key. Currently I use the numeric characters mostly from the long press feature on the top row. But the long press time on q and p seems to need holding the button about a second. Any idea why?
Search Tab С ответом
5 проголосовали 8 прокомментировали

There used to be a search icon on the top of the keyboard that'd take you to Google. Was that removed in the recent update? Or did I accidentally toggle it off? Any help is appreciated. Thanks.
SímboloGia С ответом
0 проголосовали 1 комментарий

Como quitar los símbolos de las teclas
fix
0 проголосовали 1 комментарий

hey there please fix strip while typing or white underline word
Adding a word to the dictionary doesn't do anything anymore. С ответом
0 проголосовали 1 комментарий
Repro:

Type a draft message to someone with unusual name

Long-tap their name when it's underlined in red, "Add to dictionary"

Keep typing

Notice that the name is still red.

Happens on Android 11, Moto_G_Stylus
Keyboard Crashes in Samsung Notes
0 проголосовали 6 прокомментировали

When opening SwiftKey in Samsung Notes, the keyboard keeps crashing. It doesn't matter which language I use, it keeps crashing.
Bug: Must not auto-capitalize in Georgian
0 проголосовали 1 комментарий

Hello,

Starting with Android 10, SwiftKey does auto-capitalization for Georgian language.

The problem is, Georgian does NOT have capital letters, so SwiftKey puts some weird Mtavruli script letters in their place, making the letters appear very weird when the text is sent to other systems.

To reproduce: Enable "Auto capitalize" feature in SwiftKey on Android 10. Type and send Georgian text in a facebook message to someone. Open that message on a Windows 7 computer - you will see a square as the first letter. Opening it on some other systems also exposes the problem - the first letters just look weird (e.g. on openSUSE Linux).

I would disable "Auto capitalize", but it's a global option for all languages and I still want it in English.

P.S. Gboard also had this problem, but they fixed it very soon after Android 10 release.
Cant hold delete button anymore
-1 проголосовали 2 прокомментировали

Holding the delete button no longer does anything, i have to tap for every letter now. How do i fix this?
Dictionary feature С ответом
-1 проголосовали 1 комментарий

Please add dictionary feature to use personalised shortcuts or special characters not provided in the keyboard.
Problema con el portapapeles С ответом
0 проголосовали 1 комментарий

El portapapeles sirve para guardar textos q nosotros copiamos.. Pero yo tengo el problema de que todo lo que copeo se borra del portapapeles al pasar un día.....

Yo quisiera que todo se quedara hasta almenos 1 semana hay algo para ampliar el plazo que se queda. Lo que copeo
SwiftKey in Verizon support chat
-1 проголосовали 3 прокомментировали

Whenever im in chat with Verizon support, I have a horrible experience with SwiftKey. It is so bad, that I switch to gboard. I cannot swipe, input is not accurate, no prediction.
Screen goes dark whenever I start typing
0 проголосовали 1 комментарий

I don't know if this is because of an update or because of my new phone, but my screen started going dark whenever I start typing with Microaoft Swiftkey. It didn't use to do this before and it's driving me NUTS. I CAN'T SEE A THING. If they're going to implement this feature, at least give the users an option to switch it off!!!! I've been having such a hard time typing and I'm this close to just uninstalling it altogether!!!!!
Microphone key too small only get comma С ответом
1 голос 1 комментарий

On a phone the microphone key is small and next to the comma. I can't activate