Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Прикреплено Выделено
4 проголосовали 22 прокомментировали

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Прикреплено
8 проголосовали 41 прокомментировали
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
How to turn off SwiftKey when using Dex Keyboard? С ответом
0 проголосовали 1 комментарий

Hi guys,

Is there a way for SwiftKey not to start when the physical keyboard is a (Samsung) Dex keyboard? When I'm using this on my PC, the mobile device screen turns on and shows the swiftkey UI down the bottom of the phone. This is not the UX I'm looking for.

Anyone have any pointers?

Thanks!
Spaces Between Predicted Words and Punctuation С ответом
1 голос 5 прокомментировали

The past couple of days, SwiftKey has been adding a space after predicted words I've tapped on to use and has not deleted the space when I next type any punctuation like periods and commas, as it did in the past. This is utterly ridiculous and makes it hard to type! Also, somehow it turned on the option for a space after periods when I've had that off for all the many, many years I've used SwiftKey because it is aggravating trying to use ellipses and double spaces after periods. I turned in back off, but it is an additional bug that needs to be fixed.
Can I hide the (i) button on my toolbar? С ответом
0 проголосовали 1 комментарий

SwiftKey lets me customize my toolbar, but the little info button for "open keyboard tips" is there always. I'd rather have a 6th button of my choosing, or the option to just make that button go away altogether. Is this possible?
Bug keyboard does not show С ответом
0 проголосовали 1 комментарий

The swiftkey keyboard does not show up in Bkash app (the most popular mobile finance app in Bangladesh,when you go to add money the text box appears but swiftkey keyboard does not show up . If I change to other keyboards like gboard it works perfectly. I can provide screenshots.
Vibration Problem С ответом
0 проголосовали 1 комментарий

Vibration problem occurred in the latest update. Version: 8.10.20.2 Vibration works with "Android default" option. But when I turn on "keypress vibration" option it doesn't work. There was no problem with my phone or keyboard until the update came. Is there any solution to this?
Shortcuts backup С ответом
0 проголосовали 1 комментарий

So if i'm clear (after a long search), all the shortcuts I made are gone if I uninstall the app? No way to back up whatsoever?
Swift keyboard Translate Problem
0 проголосовали 1 комментарий

I have an error everytime I use Google translate their it says something went wrong restart your app can someone pls help me to fix it
Keyboard sometimes doesn't trigger С ответом
0 проголосовали 1 комментарий

I have a Pixel 5 with the most recent version of Android. Sometimes, the keyboard will not pop up when I tap on a text field. When this happens, the SwiftKey app won't even start until I reboot the phone.
Верните функцию обратно С ответом
0 проголосовали 1 комментарий

Я могу ошибаться, но больше года назад в меню SwiftKey была кнопка 🔍 после нажатия на которую открывалась строка поиска и можно было найти что либо не выходя из SwiftKey
Marathi typing С ответом
0 проголосовали 1 комментарий

In marathi could not type letters like अॅ, अॉ.
Anyway to use Grammarly with Swiftkey ? С ответом
0 проголосовали 1 комментарий

Using Swifkkey for over a decade now.It will be amazing to have grammarly integration along with Swift key, is there any possible way ?
Ukrainian vs Russian
-1 проголосовали 1 комментарий

Good day. Help with settings. Or fix the error. When I type in Ukrainian, I very often receive Russian prompts. Or even corrects the Ukrainian version to Russian. Who can help me with the solution?
How do I "like" messages С ответом
0 проголосовали 1 комментарий

How do I "liked" with swiftkey messages!
How do I sync my clipboard from my old phone to my new phone? С ответом
0 проголосовали 1 комментарий

How can I transfer my previous phone's clipboard to my new phone? Why didn't it bring my clipboard over even though I'm logged into my Swiftkey account, have everything downloaded, and have "sync" set? Even so, is this possible?
When will support for folding devices be added to SwiftKey? С ответом
1 голос 1 комментарий

As stated, when will support for folding devices be added to SwiftKey? I've been forced to switch to Gboard for the time being due to SwiftKey not being able to automatically switch layouts when my device (Samsung Galaxy Z Fold 3) is opened or closed. Many other users of folding devices have had to do the same. I have been using SwiftKey for 15 years and far prefer it over Gboard just because of the swipe left to delete gesture implementation. This should be a priority feature request. I've already submitted two feature requests over the past months with no response whatsoever. This should be easy to implement and several people have already developed a work around using Tasker, SwiftKey, and SwiftKey Beta.
Swiftkey no longer works with Hancom Office
0 проголосовали 3 прокомментировали

Hi, I like using Swiftkey because of the ability to create long text shortcut keys which I use in customer support and because it is the only keyboard to somewhat support spell checking and preemptive text when using Samsung DeX.

It used to work great but recently I was using my word processor of choice, Hancom Office, and it is no longer working. It backspace and adds duplicate keys I reinstalled and it still isn't working

Using Samsung Tab S8 Ultra and Book cover Keyboard Does not happen with on Screen Keyboard or any other app/

In this example, I typed the following:

The Quick Brown Fox

John Doe

the quick brown fox

And this is what got printed on the screen in Hancom Office Word. It appears to be related to shifted characters.

TheQuickBrownFoxFBQJohnDoeJ

The quick brown fox

Thanks

Bill
Any way to make the autoselect prefer "I" instead of "u"?
0 проголосовали 1 комментарий

All too often I reread my text to see that the letter "u" was placed where I definitely meant "I", which naturally changes the entire meaning of the sentence. I never use "u" as a diminutive of "you". I can long press it in my pr edict bar and tell it not to predict it again but that does nothing for single letters.

Is there any way to manually assign prediction priority so that "I" is always suggested before "u", no matter how precise my swiping may be?
Theme swiftkey С ответом
-1 проголосовали 1 комментарий

Hi, I've been a swiftkey user for over 4 years now. I love this keyboard, but recently I changed my smartphone and now I have a Samsung s21 fe, previously a Huawei. Huawei had a theme called huawei emui 9, which samsung doesn't have. My request would be: wouldn't it be possible to insert a theme like this? Not necessarily called huawei but with the same colors and key edges. I have a hard time getting used to the new theme, on the store they are all minimal and borderless, for over 4 years I have been using the theme with borders. The default white one is nice but doesn't come complete with borders. Type of enter key emoji etc. I hope that you will insert this theme soon, otherwise I will be forced to change keyboard, for example the gboard has the possibility to use the minimal keyboard or activate the borders.
Swiftkey polish С ответом
0 проголосовали 1 комментарий

When i try to use polish characters by pressing down on a letter a or any other letter, the first character is the at sign but i want it to be the polish letter first.
How to remove sync accross devices С ответом
0 проголосовали 1 комментарий

hello please help me i can't remove the notification remove sync accross devices in clipboard , this is so annoying
Cap I С ответом
1 голос 9 прокомментировали

Recently, typing an "i" followed by a space no longer capitalizes that letter for 1st person singular. Is there a setting that i need to change?
Çeviri sorunu С ответом
0 проголосовали 1 комментарий

Sadece messeger uygulamasında çeviri için yazarken birden çeviri kapanıyor
Lenguage
0 проголосовали 2 прокомментировали

Not able to found HINDI with ENGLISH typing as before there is available in lenguage list In list only SIMPLE HINDI available
Recovery account
0 проголосовали 1 комментарий

How do I contact app account support? I tried the website but there was no response! I no longer have access to the Google account I used to log in to the app, only the account ID. I've submitted a request through this link (https://support.swiftkey.com/hc/en-us/requests/new) many times but haven't not received any response... It's been many days I've been using the keyboard for years, before being from Microsoft! I have a lot of important data saved! He's already family! 😭
Caps and no caps?
-1 проголосовали 1 комментарий

I got a new phone and when I use the voice text it does not capitalize names or many other words that should be. My old phone was close to perfect with that.
Too many bad predictions - easy fix С ответом
0 проголосовали 1 комментарий

In past 3 yrs my typing experience with SwiftKey has been steadily deteriorating (I use it for 5 yrs or so). If you add new feature I am about to ask it will eliminate at least 50% errors in prediction and arguably improve learning of your models. For unknown reason I seem to hit Space by mistake too often. A lot more than it's reasonable to assume. For example I am typing "I think" and I end up "I the hink". In many instances completely random 3-4 words pasted in the text. I think - if you add a setting where users can change distance between main keys and space would solve it
Mi teclado С ответом
0 проголосовали 2 прокомментировали

Mi teclado se le baja el volumen y cuando entro a cnfiguracion ya no sigue el mismo escribi x play store y me mandaron a eSta paginA
Predictions Capitalized in middle of sentence
1 голос 1 комментарий

Many of my words are predicted in a capitalized form, even in the middle of a sentence. It seems like I get the capitalized form more often than lowercase, making the prediction nearly useless. I keep removing these words but it keeps happening. There's got to be some way to get the app to only show capitalized words at the beginning of a sentence or when typed that way much more often than in lowercase. Or when typed in all-caps repeatedly. Or baring that, just only predict lowercase words. Because those are used far more often, most words are NOT at the beginning of a sentence.. This is an extremely annoying and time wasting problem.