Microsoft SwiftKey Android Support Forums

O teclado omitiu a tecla Ç, e deveria estar presente no teclado para o padrão de escrita brasileiro ABNT.

Where did the Ç key go?
The keyboard omitted the Ç key, and should be present on the keyboard for the Brazilian ABNT writing pattern.

It seems like in the last few days my voice-to-text feature has gotten significantly worse. I don't know if this is a Swiftkey thing or a Google thing, but it started happening a few days ago after my phone installed an update and updated a bunch of apps at the same time. The interface looks a bit different, and there are a few significant changes:

- The timeout when I stop talking has drastically decreased, to the point where if I hesitate even a tiny bit between words it stops listening.

- The guesses it makes are often way off, where before they were very reliable

- There was previously a feature where I could tap on a predicted word, and it would bring up a list of other guesses for the word, which was extremely useful when it got something wrong, but it doesn't appear to do that anymore.

- Previously I could hit backspace to delete the last word and it would stay in listening mode, now hitting backspace makes it stop listening.

I use the voice-to-text a ton, so if it's really this broken now it's sort of a dealbreaker for me with Swiftkey, which would be a bummer since I've really liked it up until now. Has anyone else experienced this change recently and found a way to fix it? For reference, I have a Samsung Galaxy s10 with fully updated OS and app. Thanks!

SwiftKey does not automatically turn off the capitalization on HTML input tags which feature autocapitalize=off. That is very annoying, many web apps use this to prevent unwanted automatic capitalization on certain inputs. SwiftKey ignores this.

See https://developers.google.com/web/updates/2015/04/autocapitalize for details.

Need a way to be able to move the cursor  via the keyboard. Like Apple. Samsung. Google. And every other keyboard from the 21st Century.

It would be nice to be able to select a darker keyboard theme that Swiftkey automatically switches to with the Android 10 System Dark theme.

I used Swiftkey on my Xiaomi Mi5 for several years (more than 5 probably linked to my google account and recently switched to a Mi5, but when trying to retrieve my saved words (My data) from the previous smartphone, I am unsuccessful.

When trying to link with the google account I don't have any correct word predictions like my Mi5. I have already tried to switch to swiftkey beta, but also to no avail.

The odd thing is that by accessing the "Swiftkey data portal", going to "View data", I can see every list of saved words to export. But they do not appear on my android.

I'm really frustrated with that, and if I want to start over with a keyboard, I'll probably choose to migrate to another competitor that truly provides this feature.

As the title says, my predictions/sync has been broken for a few weeks now. Even though all my learnt words are available on data.swiftkey.com/view-data, nothing shows up as predictions on my phone.

Basically the title says all. I switched from the Galaxy S7 to the Galaxy S10 and logged into my SwiftKey account using my Microsoft account (the same as I did on my S7) and none of my words are transferred to the S10. I know SwiftKey still remembers them, because I checked the "View data" page on swiftkey.com and all of my added words are there. Why won't they sync to my SwiftKey app on my S10?

Device make and model: Samsung Galaxy S10

Device Android version: 9 Pie

Swiftkey version: 7.3.4.18

Steps to reproduce: Just login using the same account from the other device. A word that should be saved, I have to add all over again. Basically starting from scratch.

HELLO!

I got extra Keys for "Ä", "Ö", "Ü" , so those are no problem for me, but the german "ß" is so dumb!!

Everytime you wanna use it, you need to long press "S" and then move from the default "#" to the "ß".

Can you at least set up the "ß" as the deafault one? And not the Hashtag? This would make so much more sense. Caue its more often in use!

Its so dumb, that they dont fix easy things like that!

In new incognito mode there are is a problem with the theme- no special symbols are displayed over the letters ('(' over the letter 'k', ')' over the letter 'l' etc.). In all the other themes symbols are displayed correctly, but in incognito mode they are missing.

It is problematic because You would need to remember where the special characters are located on the keyboard to use them efficiently. Please either add an ability to modify the theme of the incognito mode, or add the symbols to the theme.

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

Hello!

I just started to use Swiftkey, and I love it, but the fact how the letters ß, ä, ö, and ü are handled when typing in German are a complete deal-breaker for me. It's such a simple thing, and I honestly don't understand why it's not implemented in a smart way.

In order to type an 'ä', you have to long press the letter 'a', then the '@' appears beneath your finger, and you have to move to the letter 'ä'. In German, the letter 'ä' is just a normal character, and it is used a lot more often than the letter '@', so it should be the other way round. After the long press, the 'ä' should automatically appear beneath your finger, so you just have to long press it, without the extra move.

The same thing applies to ß (after long pressing the 's', the ß should be standard, instead of the '#'), for o (where the 9 is standard instead of ö), and the 'ü' as well.

Gboard, and any other keyboard (to my knowledge) implement it in that way. So you just have to long press the u, in order to get a ü, and so on. It's fine if you have to move your finger for characters that you don't need that often, but ä, ü, ö and ß should be the first choice when long pressing.

Thanks,
Kristian

My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!

Please bring them back!

Will SwiftKey ever implement a "bad word" filter toggle in the settings? 

Currently, trying to search for gifs using...explicit or colorful language, only yields "No Search Results." This is silly at best, annoying at worst. Why the language filter? 

The keyboard is still way too big in full resolution! It is the same issue as it was on man other samsung devices.

Please fix this Problem! I want to use my phone in WQHD.

Until the crystal ball thing gets removed from the non beta app, I'm going to post here every week complaining about it. Give us the choice to remove it. Thanks.

May we please have the interrobang character, ‽, on our keyboards? Perhaps as another option when long-tapping the full stop key?

Hi, could you modify the numeric keypad by adding a key to copy, a key to paste, and a key to select?

How can I change the default gender of the text prediction emojis? I.e. The gender of the suggested emoji is always male, how do I change that to female?

Is there a way to disable the multi language prediction? I have german and english installed and it's totally annoying that the word prediction uses both languages at the same time. This causes many false predicted words.

I only want to have predictions in the current active language. Since it is so easy to switch between the languages by swiping the space bar I don't need any pseudo intelligent language detection. 

At times there's need for changing font size or face (bold or italics etc) but I couldn't find a way to do it. Is it possible to do it?

I use a few different languages with SwiftKey and it works great, but I use English the most. But ever since I added the other languages I communicate in, SwiftKey seems to be suggesting foreign words over common words in English. Like "N°" instead of "No" and "Só" instead of "So". 

Is there a way to hint to SwiftKey to prioritize English words so I stop sending "N°, I don't want to go to that restaurant" to my friends?

I have English, Chinese, Japanese and German enabled. I find the keyboard in general rather laggy for me, but nothing unbearable. The exception is Japanese, which I am virtually unable to use, both because of extreme lag and because the keyboard can't seem to handle simple phrases or words and will stop showing suggestions.

Here are some screenshots: https://i.imgur.com/zphm39l.png
https://i.imgur.com/ONM67ZN.jpg

Is anyone else experiencing this? Is it an issue with the Japanese keyboard itself, or is it because SwiftKey is becoming overwhelmed by having to make predictions in four languages simultaneously? If it is the latter, would it be possible to switch off this function and switch languages manually? I understand that this is a vital function for many people, but I personally don't need to type in all four languages at once.

Thanks very much! :)

Can we make our theme with wallpaper like Ginger Keyboard?

Hello Swiftkey Support,

I've been facing with a very annoying issue since the latest Swiftkey update from yesterday.

Suddenly and after this update, I'm not able to type anything on my messengers apps (WhatsApp, FB Messenger, Viber) when having my phone horizontally because Swiftkey changes the font into white color on white background, so basically I can't see what I'm typing.

Before this update, Swiftkey was working absolutely normally, I am absolutely sure because I've been always typing on my phone via horizontally position and the font was in black color and on white background.

This is happening only in case of horizontally typing. When I move my phone to vertical position, I can see white font on dark background, like it's supposed to be in normal way.

But when I move my phone with the same text again into horizontally position, Swiftkey changes by itself the font into white and on white background, so I can't see anything.

Could you please fix this because it's really annoying ?

I've been using Android 10 on my phone.

I've restarted my phone also and it didn't fix the Swiftkey issue. When I changed my keyboard to Gboard, everything is working normally, even in horizontally position.

Thank you very much.

I realize that you want to try to keep everyone happy, but we should be able to use adult orientated gifs.  As an adult, I am fully capable of knowing when it's appropriate to use them and when it's not.  A toggle that is turned off by default, but to allow us to turn them on would be great.  Right now, I have to switch between keyboards to use them, which is obviously not the solution that I should have to use.  Especially with such a great tool as this is :).