Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Прикреплено Выделено
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We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Прикреплено
10 проголосовали 37 прокомментировали
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Constant login requirements
0 проголосовали 1 комментарий

Clipboard errors;

Despite login, still not solved
Keyboard minimizes while I'm typing
0 проголосовали 1 комментарий

Well I'm busy typing a message Microsoft SwiftKey keyboard just minimises. So frustrating!
Unable to save language pack to storage
0 проголосовали 1 комментарий

Hi I can't save the language packs on my phone. I've already seen the similar topics on this forum and proposed solutions, but it didn't help. Phone : Samsung Galaxy A6 OS : Android 10 Signed in, all permissions allowed. About the storage, i can't confirm where the app is located, but by default, all my app are installed on the internal storage so i suppose it's installed there. Thank you in advance.
Android11 inline autofill does not work.
0 проголосовали 1 комментарий

The password field displays an old box. Microsoft Authenticator is used for autofill services.
Make font size larger
2 проголосовали 1 комментарий
show "äö" and other accents of letters
1 голос 1 комментарий

I don't have the ability with the Swiss French keyboard (qwertz) to show the Swiss German accents, and all others like the Turkish "g~", the s "cedille" (ç for s), and mainly the tremas for all vowels like äö. I had it on the previous version of SwiftKey on my previous phone (Huawei mate 20 lite) but haven't registered the version number. thanks in advance
How to keep languages from stacking? I don't want duo language.
0 проголосовали 1 комментарий

English and Dutch both use QWERTY but I don't want them to be active at the same time because it makes predictions bad. How can I force switching between languages?
My SwiftKey keyboard account
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If I login here SwiftKey keyboard account! You mean already login my keyboard?
Froud С ответом
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Every time i found my account been change... There is no securtey in swiftkey!!!!!!
How to remove "hide keyboard" arrow down button? С ответом
0 проголосовали 3 прокомментировали

Hello. I'm using Oneplus 6 phone and a few days ago there was an update from Android 10 to Android 11 and now there is this "hide keyboard" down arrow underneath the keyboard that shifts everything up and is just unnecessary, at least give us an option to remove or hide it. Why have an extra button and sacrifice screen real estate, when you can just use a gesture "back" to hide the keyboard? Also typing muscle memory is ruined now, since the keyboard shifted upwards. SwiftKey app version is 7.8.9.4 Screenshot is attached.
Latest update issue
0 проголосовали 1 комментарий

After latest update of swiftkey on playstore, it crashes frequently.any of you facing the same issue?
Double ampersand &
0 проголосовали 1 комментарий

I've highlighted the issue. There is a key to go to another screen for the ampersand, yet the ampersand is on the same screen.
Black bar underneath key board С ответом
2 проголосовали 1 комментарий

Can you remove the black bar underneath the key board? I have it since the latest update. Device: Oneplus 6T Oxygen OS: 11.1.1.1
Swift key spelling is terrible!
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Please work on getting the spelling to work correctly! 2 very annoying issues that don't happen with the competition. 1. There are many words that don't give a suggestion until you are 95% done typing the word. (like "consistency") 2. Why on earth can't there be structure/consistency for the suggestions? There are times where the incorrect spelling could be on the right, left or middle. Others it's the correct spelling: one word is in the middle, the next it's on the left, etc. This is infuriating and also makes u think you're making a spelling mistake when you're not! Can you not just have correct spelling always on left and suggestions on middle/right?
How do I establish choice emoji predictions, and stop the trip-wire emoji "unlearn" from removing my favorite emoji predictions, as it malfunctions blatantly stressing me cruelly as the "yes" or "no" malfunctions and removes emoji anyway!!! HELP!!
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In the middle of texting happily, while I tap accepting a specific heart, the system "trip wires" and goes spontaneously ahead and asks me if I want to remove the emoji from the learned list, and upon the "yes" and "no" option, doesn't give me the time needed to reply with my choice, and cruelly goes ahead, and before I even know it, it blatantly says :"learned word (or emoji) is now removed from the list", without even giving me the chance to go back!! 😢 😭 and I loose the choice emoji prediction, and no way of re-teaching my choice prediction!!!! Please help me reteach my choice predictions, and stop the very swift "trip wire" removal of my preferred emoji predictions!!! Please note that I have searched and searched and searched, but there are NO tutorials for this problem, and anyway, the trip wiring problem seems to be a UI failure or malfunction making it extremely user-unfriendly for persons with disabilities or if high age. I feel that this is absolutely a malfunction problem that needs software engineers to correct, and a clear cut way to relearn and re-establish the cruelly removed emoji, as the system "trip wires" and in a matter of split seconds takes it for granted that the emoji has to be removed without my permission!!!!!! It doesn't even accept a "no" for an answer, and leaves me without the choice emoji, and NO INDICATED WAY to re-establish the choice emoji. It clearly malfunctions and does not even listen to a "no" for an answer, but just goes ahead and removes the emoji anyway, like a runaway train with no brakes!! Please help me also with the re-learning process so I could quickly re-establish my lost emoji!!! PLEASE HELP!! NO TUTORIALS HAVE BEEN ABLE TO ADDRESS THIS MALFUNCTION!! Gbu!!
Predictive Text Settings С ответом
0 проголосовали 1 комментарий

Why is there no way to turn off this intrusive option, its absolutely in the way and annoying. It should be up to the user to have it on their keyboard
SwiftKey keyboard instantly disappears in YouTube live chat С ответом
-1 проголосовали 5 прокомментировали

When watching a YouTube livestream, when you tap to type something into the live chat, the keyboard appears for a split second before collapsing. Only happens in YouTube. Switching to the normal phones keyboard works.

Oneplus Nord N200 5G DE2118

Android 11 Build 11.0.1.6.DE18CB

SwiftKey Beta 7.8.9.2

YouTube 16.39.36
Use SwiftKey with Teams Android App
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I have SwiftKey selected as my default keyboard on my android phone. When I go into teams and chat the keyboard is the stock teams keyboard and does not behave like SwiftKey. Is there a way to use SwiftKey while using the teams android app? I can not find the option within the app.
Thousands of Filipino SwiftKey users need Baybayin Filipino layout С ответом
2 проголосовали 1 комментарий

Google's Gboard made the first move to making some writing systems available for communication on the internet, which includes Baybayin(a Filipino writing system on it's way to revive and be used again). Why hasn't others doing the same? Baybayin is increasing in popularity, thousands of people are only downloading Gboard because of it. I suggest it's SwiftKey's turn to help reviving the writing system for millions of Filipinos. To be honest, I just like SwiftKey more than Gboard. I really wish you would implement it and alot of us waiting would appreciate it very much.
Swiftkey Hungarian spell correction is useless. С ответом
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So I am obviously from Hungary and try to use Hungarian spell correction and it is ok for 5 to 10 percent of the time. Mostly it corrects the word to a less likely useful or used word. It makes me confusing because MS Office Word has a fantastic Hungarian spell correction database which is also Microsoft so why they don't apply it or use it for this?

Thanks!

Andy
Random letter deletion when fast typing. С ответом
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Basically it is what it is in the title when I type fast which is usually the case it randomly deletes some letters usually the first letters of a word and then it changes everything as it using a whole different standpoint to match a predicted or spell corrected word. For example I start typing memories and after "e" letter when I touch "m" key again it deletes the first "em" part and just type mories and it spell correct to Morris. Super weird. It is on a galaxy s21 ultra 512 exynos btw. I just reset the phone for a lot other issues as well hoping it will fix this one as well but no. Came back.

Any idea?

Thanks

Andy
Auto-correct not as good as it used to br
1 голос 2 прокомментировали

Auto-correct let's SO MUCH stuff get by it these days... I type quickly and have big fingers, so rely on auto-correct to make that scenario work for me. 'Lately' (months, at least), it hasn't been doing as good of a job as it used to. I'm so frustrated that I'm finally appealing to the dev team. Do you actually read this stuff? Will be shopping for a better solution soon. Been using SwiftKey for many years, but it's not meeting my needs as well as it used to...
Please make feature auto delete space after e.g. colon, semicolon etc optional! С ответом
0 проголосовали 1 комментарий

When on my phone and I want to type:
: ))
My space will be deleted, so I get:
:))

So every time I have move cursor back and add a space, again, because that is what I want to type: ((

(( ; Please HELP ; ))
Proposal : extend The clipboard to become a clipboard manager С ответом
1 голос 1 комментарий

1. Posibility to select and merge n clips( with an opțional separator} 2. Posibility (an buton) to insert here the current adress în the browser That's how I can do the synthesis of an article.
Can't sign in to SwiftKey using my work MS 365 account С ответом
0 проголосовали 1 комментарий

I have a personal MS account with live.com as the domain, and I can sign into SwiftKey with it. However lately I want to utilize the add task function straight from the keyboard options, and I want to add it to my work (corporate account) account. So I logout of my personal account on SwiftKey and tried to login using my company MS account, but I was presented with the following error "That Microsoft account doesn't exist. Enter a different account or get a new one." Anyone know what's the matter?
Autocorrect corrects numbers С ответом
3 проголосовали 8 прокомментировали

Hello. My name is Tim.

There was a problem while using the swiftkey keyboard app. In the moments when I use continuous printing, when I move my finger across the screen from letter to letter, if there are some numbers and do not indent from them, the keyboard considers it necessary to correct the numbers.

Why does the keyboard do this?

This needs to be corrected, since it is unacceptable for the application to understand something in ttsiyars, it cannot be assumed that there is a number 1, then it can be corrected by 2, because it will be better in the opinion of the application. Also, it is unacceptable for the application to memorize a number in addition to new words, and does not offer digital options.

Attaching a video confirmation.

https://youtu.be/IEgHEjc0U3I

Thank you.
El teclado se ejecuta pero no se ven las letras
0 проголосовали 1 комментарий

Instalé el teclado en android 11 y abre la aplicación pero no se ven ;as letras, sólo la barra superior de predicción de palabras. Además se demora mucho al querer escribir, como que se traba la aplicación. Qué debería hacer para que se muestre todo el teclado? Equipo: Red Magic 6R, Android 11, pais Colombia (57).
GIFS search, used to be small С ответом
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Searching gifs used to give small squares so you could see all the gif. Now in both beta and classic the gifs are taking up the whole horizontal of the search and the height is so small I can't see the words on the gif. I've reinstall 3 x and even got the beta.. Still the same. I want the small square boxes back so I can see the words before I send the gif