Microsoft SwiftKey Android Support Forums

When I try to download a theme, it gets stuck in a loop asking for permission to login, offline permission, it opens new tabs everytime and doesn't progress.

When the promised sync for clipboard with Windows 10 will be produced?

I know that Swiftkey is supposed to support the OS level emoji automatically but I recently upgraded to Android 10 and none of the new Unicode 12 emoji are shown. These show up on Gboard. Any plan to add the new emoji?

I've been using Swiftkey for 3 years now on my phone without being logged into an account. 

Now that I logged in finally, my existing dictionary isn't syncing; only the stuff I've written after the login are put into my vocabulary. Any way to sync the ones that are still locally on my phone?

First Uninstall previous SwiftKey keyboard, then download and install SwiftKey version 7.0.9.28 apk file and sync your account then update the app from play store. 

it will work

Hi,
I'm a big fan of SwiftKey keyboard. Recently, I got the Galaxy Note 10, there is a feature in the Samsung keyboard with using the S pen, it can convert hand writing to letters. It is a cool feature, and for that I almost gave up SwiftKey.
I'd there any way I can use that feature with SwiftKey keyboard? Is there a specific app for that?
Thank you.

Hi, so I have my previous phone, that I've used for a long time. So I have many prediction words that I use there. Now I have a new phone, I logged in the same account, but it is not syncing with my data from that phone

Feature request.

Please add an option to turn off the insert of a space after punctuation.  I would like to know what I am typing is actually what gets entered without the application inserting a space after a period, comma or other punctuation.

Please add an option to completely turn this behavior off or back on as the user decides.

Hi all,

I just performed a factory reset on my Huawei P30 Pro, and now all my word predictions are gone. I've tried all SwiftKey's troubleshooting advice, and backing up the app on my old iPhone, where all my predictions are working, then syncing on the Huawei, but still no luck. All is gone.

Do any of you experience the same issue? And does anyone have a solution? I've never had this problem when resetting my iPhone, and I'm quite disappointed right now.

Hope to hear from you.

Ok.

I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.

What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the  website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.  

Hello dear friends, All my predictions are gone! I have connected my gmail account and all predictions are synced! But after reseting my phone and connecting again to my Gmail account. All my predictions are gone. Please help!

Hi, I'm trying to sync my Word predictions from ios to android. But I'm still not able to retrieve my words in Android.

I've connected both via Google account.

I just changed my phone. The previous data is not coming. Please help

I want to move my vocabulary from a Google account to a Microsoft account. I saw that one can export his account data, but I couldn't find how to import it.

Can it be done?

Thanks

Recently re-installed Android and thus Swiftkey. Now there is no longer any option to add additional accounts e.g. SMS, facebook, twitter to my account. Has this functionality been removed?

In every single keyboard in the world, if you long press a letter, you get a variety of additional symbols and accented characters (according to language) at first position. The reason is obvious, you type more words than special symbols like brackets. In Czech language, almost every word has at least one accented character. With SwiftKey, where accented characters on second position after brackets etc, typing is even worse than with stock keyboard. I love many things of SwiftKey, but this is major issue while typing in language using diacritics.

This is example of text in Czech, it is about SwiftKey by the way:

SwiftKey je jedna z nejpoužívanějších virtuálních klávesnic ve smartphonech. Někteří výrobci, např. Huawei/Honor nebo Sony, ji dokonce do svých nadstaveb předinstalovávají jako primární klávesnici, ale stáhnout z marketu a instalovat na platformy Android a iOS ji může každý. Nově je androidová mutace SwiftKey zase o něco chytřejší. Microsoft jako její současný vlastník do ní přidal překladač v reálném čase.

You see how many diacritics is there? Can you imagine how insane it is to write this while every long tap option has a bracket or comma at first position?

I saw similar topics here with Hungarian user complaining and the topic was flagged "not planned". Why? This is not about improvement to be the best keyboard out there, this is more like issue to be fixed for SwifKey not to be the worst keyboard available.

I use SwiftKey on Android since almost the beginning. I'm pretty used to it and have found my preferred way of setting it up.
One of the settings I like is the option to not capitalize words automatically. When I chat I mostly prefer not to start with capital letters unless the conversation is formal or professional.
Since maybe a week ago, some (not all) of the words predicted in Spanish are being capitalized automatically and it's annoying. This doesn't happen with all the words, but it must have been a mistake in a language update or something similar (I didn't manually update of change anything in the app during the last month).

I tried enabling the feature and disabling it again but it didn't solve the problem.

Hi, is there a plan to add double PinYin for Chinese? Google Pinyin lack of functionality, China's local input app have a lot of privacy risks.

I'm using swiftkey with my Galaxy S9 and recently started using DEX functionality - it's a Desktop EXperience from samsung, provides desktop layout with connected external display and keyboard/mouse. I'm using 2 languages: english and russian, and while the Swiftkey is active I can not switch languages neither with native Ctrl+Shift shortcut nor with samsungs shift+space, although I checked that in Swiftkey settings dual language is enabled for physical keyboard and there's a shortcut to switch between them.

As long as I switch to the native samsung keybord everything is ok, but it's pretty inconvenient to switch the keyboard before and after connecting external display

I had to restore my phone and now all my settings are lost. It really took a long time to get things setup to work properly with a bluetooth keyboard and I'm reading in other posts that these settings aren't part of the backup?

If that's true then you should rename the feature to 'sync' not 'backup and sync.' By calling it a backup you imply that our settings are saved. I would have done screen shots or something to save my settings.

Everytime I remove this G{od} god entry from MY dictionary it returns in a day or two.
How can I make this permanent? Can I get a custom dictionary from Microsoft? I know Bill gates feels me. On this.

Hi,
I'd like to suggest a .com key for the keyboard.
It's a bit of an annoyance that the keyboard automatically puts a space after the c when you're typing it.
At least having the option would be great.

Also is there a difference between SwiftKey and SwiftKey beta?

I am looking for a way to delete some words that come straight from the swiftkey dictionary, not words I've added. Spesifically, I want to delete the version of the word 'God' and 'OK' with the non capitalized versions of 'god' and 'ok'. Long pressing on the suggestion and removing from the dictionary does not work. It will still show up with the original capitalized versions in the very next sentence. Is there a way I can permanently remove these suggestions?

Hello! No matter how many times I try to remove "OK" in all caps from my dictionary, it always comes back immediately. I don't use '"OK" in all capitals, as it appears aggressive and jarring, no matter how correct it technically may be. I would very much appreciate being able to fully remove this from my SwiftKey dictionary as this is a daily occurrence.

I can't find how to contact anyone at SwiftKey. On the Samsung Galaxy S10, even the smallest keyboard option is huge huge huge jumbo gigantic gargantuan. Will anyone at SwiftKey listen and make a smaller option? It's an accessibility issue for me as a disabled person. Why is it so huge?

Keyboard covers what I'm typing on Instagram DM, it covers the input field, i have my navigation buttons on hide, when the navigation buttons are shown everything is ok

I wanted to install my mother Swiftkey. But the problem is that she doesn’t see the small text on the key, even on the large layout (only the key size changes, but not the text.) I had to install another keyboard with the worst functionality. Please add the ability to increase the size of the text on the keys in the custom theme settings. There is almost no good keyboard for people with poor eyesight.

Since the latest update SwiftKey Beta has been showing blank with no way to type.

Since the update that added bing search my gif search urls always come out malformed with bing based urls instead of basic giphy urls. This occurs mostly in discord. An example of the malformed url is https://tse1.mm.bing.net/th?id=OGC.4dd61a717cf29c08687669441f42f628&pid=Api&rurl=https%3a%2f%2fmedia.giphy.com%2fmedia%2frrFcUcN3MFmta%2fgiphy.gif&ehk=S38Kmk26VoJ2AhyuITzsNQ where as the expected url is https://media.giphy.com/media/rrFcUcN3MFmta/giphy.gif

I know that this url is technically valid but discord is unable to properly expand the gifs sent in this format and instead sends them as stills.

Any ideas how to make it use the proper giphy url?