Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

Remove blank space at the bottom of keyboard Прикреплено С ответом
0 проголосовали 11 прокомментировали

After the android 9 update on the one plus 6, I have a blank area at the bottom below the spacebar which causes the app to close. How can this be removed?
Cannot connect to SwiftKey account [Solved] Прикреплено
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Hello,

I am trying to install SK for the first time on my daughter's phone. When I try to connect/create SK account, it shows me a new window for me to choose Google account or Microsoft account.

I am trying to use Google account, a popup ask me to choose the G account, I do so and then nothing happens and the window asking me to choose G account or Microsoft is still here....

Phone : Galaxy A5 2017

Android : V 8.0.0

SK : 7.3.2.19

Please help me.
How to submit a Feature Request And/Or Ask a Question Прикреплено
10 проголосовали 32 прокомментировали
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Resizing keyboard keys
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When I resize the keyboard, all of the keys get resized in proportion to the new keyboard size. I like my layout but I want to resize some keys without changing the size of all of them. Specifically I want smaller function keys (space bar, Return, arrows, etc), without making the letter keys smaller. Can it be done?
Application Latency
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I see the keyboard having a noticeable lag when using on an android oppo phone. They use a custom ROM called colorOS. This seems to happen for all applications. I tend to use finger typing rather than flow.

Any thoughts?
Local backup function for downloaded language and learned language data missing
0 проголосовали 0 прокомментировали

Hello,

I use a Google Pixel 3a (Android 9) and SwiftKey 7.5.8.7.

But there is not a single local backup function in the settings.

I have downloaded 3 languages, but there is no local backup function to backup and restore the downloaded language locally.

Additionally there is no possibility to locally backup and restore the learned language data.

Please fix SwiftKey developer. I hope when Android 11 is released it should be fixed by then. Thank you.
Trouble Uninstalling
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This app is akin to a virus. I would sooner get punched in the face than support this app that auto installs, is worse than gboard, and is difficult to uninstall. I've been trying to uninstall, but when I attempt to sign in through the app so I can access my account I can't sign in. Is there another way I can uninstall this virus?
SwiftKey for Android capitalization
0 проголосовали 0 прокомментировали

Microsoft SwiftKey has an issue with Android, that ignores HTML attributes for autocapitalization.

I filed a bug with the Google Chrome team here https://bugs.chromium.org/p/chromium/issues/detail?id=1092224#c13

It's their suggestion that having tried multiple keyboards which do work, this is a bug in Microsoft SwiftKey.

I can confirm I have now switched my device back to the Google Keyboard which works as intended with modern HTML, but you may want to have capitalization work on a broader remit, than that of a toggle switch.
Consulta
0 проголосовали 0 прокомментировали

Tienen alguna configuración T9
Blank text error pop up.
0 проголосовали 0 прокомментировали

In certain apps a green text box appear beneath the typing field do provide a way for me to attach a screenshot for better understanding.

Currently using oxygen OS 10.3. 3

One oneplus 7 pro
Space after dot, how to disaeble
0 проголосовали 0 прокомментировали

After pressing dot or comma MS SwiftKey automaticly gives space, how to disaeble this. In menu i couldn't find anything.
Adding words automatically
1 голос 0 прокомментировали

Need to see why my SwiftKey is adding words to my sentences? I have looked at the settings and cannot see anything that would allow this. For example if I type "hello how is it going" it will type "hello how is everything it going". I don't want this feature, why would anyone? It is adds the word "everything" in that example. I'm constantly having to clear the memory, which helps, but it still should not be predicting my sentence and adding words. I use flow mostly just so you know
Add to languages
1 голос 0 прокомментировали

I think that when you change of languages not only the keyboard should change but also the numerical keyboard with all the symbols adding the symbols of the country of the language. For example I use Hebrew and I think it would be great that I can write the symbol of the shekel which is our currency. Why would I need the ¥¢€£? I don't normally use those currencies
Why is auto correct so bad now?
1 голос 0 прокомментировали

Ever since Microsoft acquired this product it's been steadily declining in performance. Flow rarely gets the word I mean on the first attempt and auto correct basically does nothing now. It's gotten so bad that I could type "thd" instead of "the" and swiftkey won't correct. In fact, I typed this post on my phone with swiftkey and the previous error was not corrected. Why is it so bad all of the sudden?
Gif searches via bing
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How can I get rid of Bing as the default search engine for gifs on my android SwiftKey keyboard? It's so annoying.
after factory reset first symbol keyboard layout changed
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i had to do a factory reset recently due to me losing an important app. this made my symbol keyboard layout look weird. i swear "?" and other symbols are not where they supposed to be, my muscle memory tells me the new layout is wrong. it also looks like it's missing a row or something? "(" and ")" were on the left side before. i'm really used to that layout, is there any way to get it back? maybe it was simply an update of sorts? or is it a theme issue? phone is huawei p smart 2019. i honestly don't know what to do at this point. please help.
SwiftKey does not respect autocapitalize attribute in HTML input tag
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SwiftKey does not automatically turn off the capitalization on HTML input tags which feature autocapitalize=off. That is very annoying, many web apps use this to prevent unwanted automatic capitalization on certain inputs. SwiftKey ignores this.

See https://developers.google.com/web/updates/2015/04/autocapitalize for details.
Unintended double entries, double letters
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I am using SwiftKey already for years very satisfied but since a week I see lots of unintended double entries, so simply I type 1 character, but 2 show-up, resulting in shhow-uup. That's really very annoying and all over the place whatsapp, chrome, etc. I am using a Samsung S20 Ultra, Android 10 with kernel 4.19.87-18862671, all normal apps updated to latest version, SwiftKey version 7.5.8.7.
Something wrong in Arabic 123 layout
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In Arabic 123 layout, the symbol in the attached screenshot is supposed to make letter "taller" like this:

بـســـــم

But in this layout it doesn't do this, while in Arabic 123 (Original) it is right.
Toggle auto-expand of clipboard shortcuts
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Can you tell me how to turn off auto expand on the clipboard? Some of my shortcut words are common: I'd like to be able to swipe a word, then select the phrase from the suggestions. But if I just need the word itself, just keep typing.
Colo activar la auto correción en múltiples idiomas
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En mi teléfono android al habilitar más de un idioma de teclado (español e inglés) en swift key sólo realiza correcciones ortográficas del idioma español, aun cuando estoy escribiendo en el idioma inglés, con dicho teclado activo. Es decir, Toda palabra escrita la detecta como un error ortográfico al escribir en inglés, el teclado sólo realiza predicciones. Al parecer esto debido a que los ajustes de mi teléfono están configurados en español y en automático supone que todo lo escrito es en español. Hay alguna forma de que esté teclado detecte el idioma inglés al escribir y deje de marcarme errores ortográficos ?
💡: All thumbs in one 👍👍🏽👍🏿👎👎🏽👎🏿
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Now that female and male 🧘‍♂️🧘‍♀️ emojis are combined into one typing suggestion which you can long tap to customize, I'd love to have that same approach taken with the thumb emojis. It's not very often that you use a thumb down emoji but when you do, you try writing 'thumb'. Currently you only have a thumb up suggested.
New to swiftkey, how to edit to capitals
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I'm a long time swype user. Then when they killed it I moved to gboard. Now I'm giving swiftkey a go, I'm in finding it awkward. With swype it was advised to swype full sentences and then go back and edit. Is there a shortcut to capitalise a word. In gboard you can highlight the word and cycle with the shift key, capitalise the first letter, capitalise all letters and all lower case. Is there a way to do this on swiftkey?
Error
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I didn't able to sign in swift key keyboard
What is the leftmost emoji category
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What is the leftmost emoji category next to most recent icon (clock)? Is it most used?
Landscape keyboard on wrong position
-1 проголосовали 0 прокомментировали

Mi Pad4, Galaxy S8 has same problem
(Request) Long awaited features for Android
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Dear community and developers, due to the fact that Swiftkey for Android has been around for a long time, it is frustrating that the iOS version is currently getting essential new features much earlier. I am waiting now for a very long time for an option to move the cursor via the space bar as in Google's Gboard (or the iOS version of Swiftkey). And also an auto changing dark mode along Android 10 system settings would be much appreciated. When can we finally expect to see these features in the Android version of Swiftkey too? Thx and best regards, Nikolas
Voice-to-text: On Android, at the shortest pause, the microphone turns off!
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Brand new to SK! In fact, to my delight, I discovered it only 30 minutes ago! It works flawlessly on my iPhone.

However, at the shortest pause, the mic turns off on my Android tablet. Annoying. So, what am I missing?
New Arabic layout
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Hello .. The current Arabic language formatting is very poor .. The Arabic language contains (28) main characters only and the current format contains (31) characters. There are three extra characters which are letters (ة. َ. ؛) that can be combined with other letters and provide more space. It can be used to increase the size of characters and improve the coordination of the Arabic language.
Flow misses the first part of my word
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The flow feature sometimes misses the start of the words that I'm typing. Perhaps I type quite fast and this problem seems to get worse as I speed up.

For instance, if I type "and" I will often end up getting the word "he". Looking at the (qwerty) keyboard, you can see that the first part of my swipe has been thrown away and the algorithm has done the best it can from the last two letters "nd" and come up with the word "he".