Microsoft SwiftKey Android Support Forums

Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

Long-time user.  Last night I got an error saying that I needed to sign in.  I can't remember if I was signed in with my Microsoft account or Google account, but I can't sign in with either.  "There seems to have been an unexpected problem, please try again in a moment."  I've deleted and reinstalled the app.  Argh.

I've OPPO A52 and everytime I a typo it gives me a red line under it and when I click on it it shows a popup of suggested words from my personal dictinary

How can I disable spellcheck and the popup completely??

They have as far as I know never been included in SwiftKey.

They look like this « » and ought to be accessible from some special keys (by long-press).

Thank you.

I've been using Swiftkey since it was first introduced. I've loved the keyboard the entire time. However, recently, after accidentally having my phone wipe itself because I forgot my PIN. Yeah, I'm a dumb dumb. After reinstalling everything and going through and setting up Swiftkey again, I can no longer make the keyboard as big as it was before. The largest setting is now only about a third of the screen when just minutes before the largest size took up half my screen. The keys were nice and big and I loved it. 

Is this something that was grandfathered in because I had such early versions of the app? Is there something I am missing? The largest size is quite terrible now.

Not sure if this is a SwiftKey problem or a Messages problem or a Google problem but here it goes.......

I just got this Galaxy S20. On my previous phone (Galaxy S9), when I hit the little "microphone" button on my SwiftKey keyboard to do voice to text when using the Messages App for texting, I would simply start talking and the words I was creating by voice would populate the text field in Messages. I could easily see the words as I spoke. After I was done taking, I'd just hit the send button and I was good to go.

With this S20, when I hit the little microphone button on SwiftKey, a window pops up. It is super annoying for a few reasons. One, that stupid grey box that says "Your audio Will be sent....." blocks the first several words that I am speaking, so I can't see that the text to words is translating correctly. Second, if I stop talking for around a second, the voice to text assumes I'm done speaking and closes, preventing me from adding more words if I hesitate to complete a thought. Third and worst of all, after I'm done talking the words I just spoke don't transfer to the text field in Messages. If I tap the empty text field in messages, SOMETIMES the words I just spoke suddenly appear in the text field- maybe 50% of the time. Supper annoying as half the time I have to repeat the whole voice-to-text process or revert to typing.

On my S9, when I hit the microphone button, I got a different pop-up that didn't block my words as they were spoken, and my words simply transferred directly to the text field in Messages, where I could clearly see them and simply hit "send" when done speaking.

When I use Facebook Messenger and do voice-to-text, I still get the pop up box with the annoying grey "Your audio will be sent......" blocking my words, but when I'm done speaking, at least my words transfer into the empty text box automatically and edit/send as required.

Anyone else having this problem?  I'd post the pictures of the pop up windows but I don't see a way to do that with this forum.

Thanks!

Problem: THREE different account IDs! I can't determine how to log into my old SwiftKey Account on my new Android phone!

Here is the problem: I've been logged into SwiftKey since 2017 when I got my last mobile phone. Let's say, hypothetically, the e-mail address is: abc@gmail.com 

I click on that e-mail on the account settings/overview of the old phone and it shows me an account ID ending in "AAA" (made-up for simplicity's)

When I now log into the new phone with the Google Login button (I first assumed I used this option in the past but I can't remember!), I log in with my main Google account which goes by abc@gmail.com. Okay, so the Account ID shown on the new phone ends in "BBB". Obviously, since they don't match, it can't be the right account. Trying to type also appears as if it knows nothing about my typing behavior.

Okay, so that's possible. Next, I try the Microsoft button to log in, as I expected, an account has been created with that abc@gmail.com username, but I log into outlook to check on it and set a password. Here, the account ID is yet another and ends: in "CCC". 

I'm running out of ideas. What other way could I have used in the past to login/create my account on SwiftKey? I would very much like to avoid losing all of my data. I don't know how to safely retrieve the cloud data from the old phone. As far as I understand it, there are no local backups or anything I could import myself. Please help.

Hello everyone, I updated my Swiftkey to version 7.6.9.7 and since then I do not have the standard android haptic feedback on my keystrokes anymore. 

I tried to enable it via the settings in swiftkey, but only the swiftkeys own haptic feedback is working and I don't want to use those.
Using the setting "standard android vibration" doesn't do anything anymore. I also tried to restart the phone in case of a bug.

The system vibration via the samsung settings is enabled for all keyboards. 

My android version is Android 10 with the latest security patch update from December.

Thanks!

Please add flick input to the Korean Cheonjiin keyboard...

It is very inconvenient because there is no flick input...

Please add flick input like Japanese keyboard...

When using a punctuation mark such as colon ":" after inserting space after a word, swiftkey automatically remove the space and connects the punctuation mark with the word.

This was not the case in older versions.
How do we get rid of this behavior?

Also, another thing is that, after any punctuation mark, swiftkey automatically inserts a space after it. In older versions it used to happen only for periods "." , commas "," and semicolons ";"

But now it happens for colon ":" as well which I don't want.

Example for both problems:

While Texting: Life is sad :(

Turns to: Life is sad: (

Please help me fix this as well.

Thank you