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    Iamdaymo

    I think it's an issue with Samsung themselves I use the s7 edge and really struggle with the way the security settings are with regard to using the fingerprint scanner. Have you tried re setting up the scanner in settings and seeing if this helps (via your devices settings menu)??

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    Barry John Williams

    Albaz

    My Samsung 7 not able to unlock I had finger print lock, was not happy too slow then moved to swipe  up down  4 strokes my phone will not comply with correct stroke..

    1 stroke up 2 dots appear 4 strikes and off I go on continued 3 minute , 10 minutes 30 minutes, 2 hours hold.  then reverses to 3minute wait a very dangerous app because no access no messages arriving. I think it is flawed and could be corrected if using sms email code to your account  to  unlock code. Maybe there is a code out there I have not seen it any ideas?

     

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