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    Omar EL Badrawy

    I had to factory reset my phone multiple times and when I sign in to SwiftKey I don't get my history and I don't feel the learned words

    1
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    B. Anders

    Switched Phones, no sync to the new phone.

    YES sync was on, YES I logged out from the old phone and logged in to the new one. I also tried any suggestions, like reinstalling, rebooting etc.

    4
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    Mobile App User

    Same issue here and what's more strange is no response from SwiftKey!

    3
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    Amalka Ariyathilaka

    You guys having that problem too?
    I thought that was a problem of my phone.
    All my words shows in my data section, but it doesn't work in the keyboard. So annoying. The only reason I kept using SwiftKey was those synced words, but now I might move in to Gboard.

    0
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    Samer Abdin

    Same here. Tried all the suggested solutions but no luck..

    0
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    AzJazz

    Same here. :(

    0
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    Vanessa Machado

    Same here. I thought it was my problem only. It makes a huge difference to start from zero... 😭😭😭

    0
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    Dakshesh N

    Thought I was the only one. Happened to my new phone I got 2 months ago. Since the sync didn't work right I used GBoard for a bit

    0
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    Fumega Fumegaa

    I also have this problem.

    I bought a new device recently (OnePlus 7T Pro - Android 10), but the problem is, after installing SwiftKey and logging in, my predictions are not being synced. I tried to log out reboot and log in again (like they suggest), uninstall and install and so on, but it never syncs my predictions.
    What can I do to make SwiftKey to sync my predictions?

    0
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    AzJazz

    It looks like I have lost many year of prediction data - I was using SwiftKey almost from the day they started, and now I'm starting from scratch again.

    0
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