Recovery account
How do I contact app account support? I tried the website but there was no response! I no longer have access to the Google account I used to log in to the app, only the account ID.
I've submitted a request through this link (https://support.swiftkey.com/hc/en-us/requests/new) many times but haven't not received any response... It's been many days
I've been using the keyboard for years, before being from Microsoft! I have a lot of important data saved! He's already family! 😭
Hello, sorry for the trouble. Could you please help us with a screenshot of the message, you are receiving while you try to login? Could you please help us with your device OS version and SwiftKey app version? Thank you!
I don't have access to the Google account anymore. My android version is 12 and the SwiftKey 8.10.18.3!
I just want change the e-mail address of the account to my atual Microsoft account.
The account ID number is stored in my phone, maybe helps..
Hi there! We want to let you know that you won't be able to log into your Microsoft SwiftKey account if you are unable to log into the connected Google account. You won't be able to transfer your data to a new SwiftKey account since your prior account is no longer available. If this is disappointing news, we apologize. Thank you for your support!