Microsoft SwiftKey iOS Support Forums

Hello,

I recently downloaded the latest update of Swiftkey, so I'm currently running Swiftkey 2.0.0 and iOS 10.3.1.

The problem is that since this update, the prediction & autocorrect feature doesn't work anymore (feature that is the most important for me). 

The "autocorrect" button is switched on in my settings, I tried to switch off/on my phone and to uninstall/reinstall swiftkey, to log off/log in swiftkey (also, since this operation, I can't log in anymore with facebook, same problem than this post : https://support.swiftkey.com/hc/en-us/community/posts/115002075825-Can-t-login-to-SwiftKey-Account-with-Facebook?flash_digest=2a74e1df58f09ec0ef67ccd861729391949f6864&page=1 ) , but nothing works...

Here are some printscreens:

Hi guys,

How do I get a rid of letters that I don't need for my language?

See the screenshot - for Czech language I only need - e, é and ě. Need to hide the others.

By the way - the new design is just ugly. Look how unproportional the pop-up letters are. Can't even look at it.

Downloaded the new update today for iOS and saw that 68 new languages were introduced, but lo and behold, NO ESTONIAN KEYBOARD. Come on, Android has one, how come iOS doesn't? It's about time.

this keyboard its very good but please add one hand keyboard in the SwiftKey

tanks

Hi,

There appears to be an issue with the backspace key in SwiftKey when using the outlook app for emails within IOS.

To replicate the issue do the following:

Open outlook,
Open an email sent to you.
Click reply
Type some words,
Press enter TWICE (or more)
Type some more words
Now try backspace to delete those words.. It will now only delete one character per push at a time even when you hold the backspace key down,

The issue is not apparent when writing a new email, or replying to an email but you've not pressed the enter key twice.

IOS 10.3 (but was an issue before this version)
Outlook 2.20.0 (But was an issue before this version)
SwitftKey 1.6.3 (But was an issue before this version)

Any thoughts? I've raised a support query with the Outlook app team too .. but seeing as you are both MS owned, so perhaps you can talk to each other (trying not to laugh when typing that! )

Thanks
Tam

Hello everyone!
I have a problem with facebook synchronization (see screenshot) https://ibb.co/mzDMva 
I have done several times the steps in this guide:

https://support.swiftkey.com/hc/en-us/articles/115001642369-My-personalization-and-synchronization-is-failing

but it still does not work.
I noticed that SwiftKey does not appear in apps authorized by facebook (see screenshot n.2) https://ibb.co/fAX38v 

and in fact I have never asked to be authorized. why?

I used this very usefully on Android, but I could not use Korean after I switched to iPhone.

Why do you support Korean on Android and not on iPhone?

Please please support Korean on iPhone.

Hey fellow SwiftKey users,

I'm a fan from my Android days, and I absolutely LOVE having SwiftKey on my iPhone now. However, I'm a big user of custom keyboard shortcuts in iOS. I can't seem to get them to work with the SwiftKey keyboard, though. Anyone else have this trouble? Is it just a native iOS limitation?

Thanks!

My lock screen passcode was îop ok? I got iOS 8 and the swift key keyboard only to find that the'î' character doesn't work on the lock screen. So I have effectively locked myself out of my own phone. HELP!

Hi, i can't login from iOS-16.1.1 with an Iphone 13 (Modell: MPF3ZD/A) anymore.
i also tried on another iphone (iphone se 2020, iOS-16.0.2 (20A380)) with another icloud-account, same problem.

i tried loggin in with Google/Apple and even my Microsoft account. At every login i get the following error-message:

English-Translation: an error occured during the login with your microsoft switftkey-Account

I'm running into a weird issue with SwiftKey voice to text on iOS (version 2.8): every time i pause momentarily it adds a period '.' as though it think i finished a sentence. I speak pretty quickly and my paragraphs are just filled with short sentences and periods. It also occasionally puts up question marks when its not a question. Has anyone encountered this? Is there a way i can disable auto punctuation on voice to text?

Thank you!

Remove prediction does not seem to do what it's meant to do. It will forget the word but if you keep writing it explicitly then it will relearn it and predict it again.

This is very frustrating ...

The last update with shrinking the the word prediction bar and not showing the whole words it terrible. Please move the plus to somewhere else and resize the prediction bar

Every keyboard on all computers has a distinct number row above the letters!! What a concept!! And WHY would it be so hard to find one for an iPhone? I am an Android user with a rooted phone. I LOVE Swiftkey, so downloaded it on my new work phone, my VERY FIRST iPhone. NO number row, no cursors. I sent emails to Swiftkey, but still no number row. So thanks for suggesting Touch Pal. Still not Swiftkey, but at least I can just slide to get the numbers I need. I want it MY way!!

Since a few updates SwiftKey started to flicker, i.e. when I pick the text input area in an app (doesn't matter which one, same behaviour all across the board) SwiftKey shows up, quickly vanishes and then shows up again. If I start typing before it vanishes nothing happens until it reappears. That's annoying, but I can stand it if it weren't for..

Sometimes SwiftKey doesn't reappear, but the standard iOS keyboard. So I have to manually switch keyboard again.

Quite annoying, frankly. A fix, please?

I don't understand how to enable Haptic feedback in SwiftKey. The support article says

Opening the emoji panel, long-pressing the emoji/globe key, 
and activating the 'emoji bomb' will all trigger small vibrations.

But i don't see an "Emoji Bomb" in the emoji panel. 

I am using an iPhone 8 with iOS 11

Its gone after the update tiday!

 Hi guys,

I figured that on my Iphone 6+, SwiftKey is not working very well.

Issues started with some earleri iOS version about a year ago: When opening Safari, Facebook, Whatsapp or any other app that requires anything to be typed in, Swiftkey deliberately switched back to the preinstalled German keyboard on the Iphone. Hitting the Globe button to turn it back resulted in the same behaviour. It only worked out after the third or forth attempt. That sometimes did not allow me to react quick enough to critical requests for business purposes when seconds count.

iOS upates that followed in the meantime seemed to solve the issue, but since iOS 10.3.2 came in, the odd behaviour returned, plus, sometimes it does not even load the character interface of Swiftkey at all. Swiftkey is currently running on version 2.0.2 on my Iphone.

Rebooting the Iphone, de- and reinstalling SwiftKey as well as even resetting the Iphone to factory defaults and bringing in all my apps and settings again did not solve the issue. This is very unnerving!

Do you have any advise on how to solve that?

Hello,

in your languages not have Kurdish (sorani) for ios but in androit have this language , can you add it for ios?

thanks

Please support sign-in with Microsoft Account.

Please support Chinese (Simplified and Traditional).  You are missing out 25% of the human race. 

So, I've had an Android prior to ios - even purchased themes. Obviously, Android has way more than ios and I'm hoping that this is something that is going to be changed in a future update. No offense but these themes are a tad bit lame after awhile it'd be nice to have a change of pace. 😁

Dear SwiftKey team,

Currently Im using SwiftKey keyboard on my iPhone, Russian and English keyboards and very happy with it. Thank you for your product, so much time saved!

Also, I used to have a phone with Android OS and used to have Japanese keyboard in SwiftKey. 

I wonder if you have a plans to bring Japanese keyboard in to iOS version or it will remain "for Android only"? 

Best regards,

Vlad

When using Google search, the keyboard shows a "search" key.

When using Firefox, it doesn't.

What am I  missing?

Any chance to get Chinese language pack for ios device?