Microsoft SwiftKey Android Support Forums

Hi, is there a way to add a barcode scanner to the tools menu?

Hi, my problem is, that when you long press, the alternate keys that appear are not relevant to my language(s), and the relevant ones are far away.

In my configuration for example, pt-br and eng-us, when I long press a,  the first 4 chars are not used in my languages. Then my proposal is to only show chars that are relative to the languages that the user is using. And the second suggestion, is to bring the most used characters CLOSER to the key pressed, so we slide less.

Other example, the char e, the most used alternate char is é, but is the last in the list.

I have my Theme set to Forest. It works in all apps except Bitwarden. For some reason Bitwarden uses the Dark theme. When I go to Settings >Themes, it shows Forest but it isn't, the shift, return, backspace keys aren't green. I need the Forest theme because I can't read the secondary symbols on the keys because they are in a lighter color. The Forest theme has them in white.

I am using Microsoft SwiftKey version 7.6.0.9 on a Samsung Galaxy S10e running Android 10. I have the same problem on my Samsung Galaxy Tab S5e tablet running Android 10.

I read through the answers in the forum. I have tried clearing cache, clearing data, rebooting. Nothing works. I read one comment about incognito mode. Is something different because this is a password program?
Does anyone have any idea how to fix this?

Also when I cleared the data, I lost my settings. I thought these were saved and restored when I logged in. Any ideas on why they weren't?

Hi,

My keyboard has started to show up blank, see screenshot below. If I rotate to landscape mode it seems to work though. Any ideas on what to do?

Best regards,
  Tobias.

I had to do a factory reset of my Galaxy S8 and after installing Swiftkey and configuring it, I can't see the accent characters. I've tried maximizing the size of the keyboard and using different themes. Anyone have any suggestions?

während des Tippens werden immer wieder Worte rot unterstrichen und es werden absurde Wortvorschläge gemacht, die mir den Platz auf dem Screen nehmen... wie kann ich das deaktivieren?

I see a lot of issues here being blamed on using a Google account so figured it would be a good idea to switch over to my MS account whilst upgrading my phone. When I log out of my Google account in the app, it wipes all my data so I can't log in and sync with my MS account.  There's an option to export my data which I can clean up using a json editor but no option to import it back in. 
I switched over to SwiftKey from Swype (which I'd been using on my Symbian phone) a decade ago and being a Brit company I've been evangelical with my support for the app over the years.  It has always managed to stay ahead of or at least keep up with the curve. However, over the last couple of years, it is increasingly playing catchup.  I only notice the gap when upgrading my phone and having to temporarily use Gboard or Samsung Keyboard.  With all the data you have collated and MS's AI knowledge hopefully you can shake off the cobwebs and get back on track or maybe next time, we'll stick with the default keyboard. Oh, the irony! 

The keypress vibration for SwiftKey Beta 7.6.1.2 on my Samsung Galaxy S10 stopped working out of nowhere, and my phone doesn't vibrate when I press a key.

Here's what I tried:

* Enabling system vibration on the SwiftKey settings.

* Disabling system vibration and setting a custom vibration (my phone vibrates when setting the vibration duration slider, but not when pressing keys).

* Rebooting the phone.

* Clearing all cache and data from SwiftKey.

So far nothing worked, and my keyboard is vibrationless.

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