Microsoft SwiftKey Android Support Forums

My keyboard stopped showing word suggestions in Google + comments a few minutes ago. It works fine when creating a post and everywhere else, but I but not when adding comments. I tried rebooting, force stopping and clearing the cache, but no go. What happened?

Previous versions worked fine for 2 years
Samsung SM-T310
Android 4.2.2
Swiftkey version 6.5.6.18
I tried the beta version and had same problem

Hey guys.

I just bought a Huawei P10 and SwiftKey won't sync my account data. I've signed in, but it says last sync was "not synced" and if I hit the sync now button there is nothing that happens.

Any ideas? I can't even uninstall because apparently the keyboard is baked in to the os

Why isn't this optional like everything else on the toolbar? 

It takes up 1/3rd of the tool bar on my screen and has made the toolbar useless to me as I pretty much just have a giant search box tied to a search engine that I would never use.

PLEASE make it optional. Your app was once the most customisable keyboard out there, but now you are forcing Bing onto everyone who uses it. That's not only biased towards Bing, but it's also completely against your brand image to force something onto the keyboard without being able to turn it off. 

• What about the people who do like it but actually prefer to use other search engines and are now stuck with Bing?
  
  
• Why are you being biased towards Bing? Windows was forced through a lawsuit to offer their users other search engines during setup of their internet browser as it was found to be unfair to the competition - isn't this exactly what you are doing?
  
  
• Why add a search bar to the keyboard when there is one on the android homepage, at the top of every browser and on most quick access tool bars on phones, tablets and PC's - think Cortana for example?
  
  
• What about the fact that most people just use voice commands on their phones to search?
  
  
• What about older people like myself who have really tiny phones?
  
  
• What about people who don't want to have a search bar?
  
  
• What about the lack of customisation that you've left your users with that was once your claim to fame?
  
  
• If you insist on making it mandatory to have it there, why can't you make it a button like everything else?
  
  
• If you insist on making it mandatory to have it there, why can't you make it smaller?
  
  
• If you insist on making it mandatory to have it there and you're unwilling to make it a button, why not at the very least make it shorter - then it could expand when you use the search box for you to type in rather than it taking up so much precious screen room.
  
  
• Why not keep with your brand image and make it customisable like everything else?
  
  
• Why not listen to your users before they switch to a different keyboard? There are countless other great keyboards these days that offer almost identical services, and most of your users probably don't even utilise the full extent of your app anyway.

Please do the sensible thing and make it removable. I don't want it, and clearly a lot of other people don't either as there are even articles on various websites about it...

Hi  just upgraded my tablet and no Holo. It's bar far the best KB IMHO  

Please bring back Holo  

Hi. After my unit was updated to Android P, when Swift keyboard is activated, the navigation bar (bottom) turns white, despite having the dark theme setted in Android. This doesn't happen with Gboard. I didn't have this issue with android 8. Am I missing a particular setting?

Can we make our theme with wallpaper like Ginger Keyboard?

After the new update today, Chinese handwriting function can't activate. The long press to active function was gone after the newest update on 29Mar2019, can you guys please have a check please? Many thanks.

The use of keyboard margins will become more crucial to keyboard ergonomics with the current advent of diminishing bezels on the latest Android smartphones. This will have two major repercussions:

1: smaller bottom bezel will drop keyboard below comfortable position since hands still need to hold devices nearer towards middle

2: slimmer side bezels will mean fingers need to reach further towards palms to reach the furthest keys

The use of 4 adjustable margins is being proposed to replace the current system of fixed keyboard sizing. Adjustable margins would also tackle keyboard ergonomics on bezel diminished devices as it would allow users to size and place keyboard into a comfortable position. With bezels now shrinking on many new devices, there now needs to be a large bottom margin underneath the bottom row, and left and right right margins would keep thumbs nearer to the centre of the keyboard, where thumbs can reach with less strain. Adding the top adjustable margin would allow for key size adjustability to suit the varying finger lengths of users.

For an example of a 4 margin keyboard, please see the current Samsung keyboard for its S series devices. The Apple iPhone X also demonstrates the need for a large bottom margin for phones with little bottom bezel.

Thanks. I know you guys get quite a lot of flak on these forums, but it's clear you are endeavoring to deliver the best product you can deliver. Your efforts are at least appreciated by this user.

All of a sudden,after years of faithful service, SwiftKey has suddenly crapped out on me.

Pressing enter adds the letter 't'

Predictions throw up gobbledegook

There are other problems but they're too frustrating to investigate with the keyboard so broken.

Has there been a recent update that has done this?

Thanks for any help

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

In new incognito mode there are is a problem with the theme- no special symbols are displayed over the letters ('(' over the letter 'k', ')' over the letter 'l' etc.). In all the other themes symbols are displayed correctly, but in incognito mode they are missing.

It is problematic because You would need to remember where the special characters are located on the keyboard to use them efficiently. Please either add an ability to modify the theme of the incognito mode, or add the symbols to the theme.

On the Samsung Oreo beta if you have any theme other than the 3 default themes the keyboard crashes constantly anytime it tries to appear. 

• Device make and model - Samsung Galaxy S8
• Device Android version - Android 8.0 Oreo
• Current SwiftKey version - Swiftkey Beta 6.7.1.26
• Steps to reproduce - Open themes, select any theme that is not default, crashes start immediately. If you open the app and switch back to a default theme the crashes stop.
• Any screen shots that help show the issue - no screen shots but I submitted feedback through the app

I really love SwiftKey and would like to continue using it, but there I have a big problem! Whenever I have the keyboard open the navbar on man Huawei mate 20 pro is white, regardless of the theme on my SwiftKey. I usually like to use dark keyboards, which looks horrible with a white navbar below.

I have tried third party navbar apps to fix the problem, but they are usually really buggy. I know that Gboard (which I don't want to use but light have to) adjust the color of the navbar based on the color of the keyboard theme, so it should be possible to fix?

'y' and some other chars are moved up on the key after last update, check:

https://www.androidpolice.com/2019/01/21/swiftkey-beta-automatic-incognito-mode-is-here-to-save-you-from-awkward-predictions/#ap-lightbox

After Arabic numerals row got fixed in last update [Brought back Arabic numerals instead of new Hindu numerals]

Long Pressing a number from the numerals row crashes the app.

Using the new updated [Arabic Original 123] layout.

Screenshot:

https://i.imgur.com/hBTyM0f.jpg

اخواني لوحه المفاتيح العربي في جوال هونور ١٠ تكون الارقام عربيه وانا اريدها تكون انجليزي الارقام فقط دون الحاجه لتحويل اللغه هل من طريقه جربت كل شي مافاد

My brothers the Arabic keyboard in Honnor Mobile 10 The numbers are Arabic and I want them to be English only numbers without having to convert the language is it from the way I tried every thing

The latest swiftkey keyboard beta update 7.1.7.31 turns keyboard key pop ups permanently on. Using the toggle in settings does nothing to fix it.

My keyboard does not start with a capital at the beginning of the sentence or after the full stop. How can I correct it?

Since the last update (7.1.7.33 as 7/11/2018) the SwiftKey Beta app keeps crashing. I'm using a Asus Zenfone 5 with Android Oreo 8.0.

I updated today 7/11/2018 in my oneplus 6 and the beta version crashes, I cleaned cache but still

Just installed new update and the app constantly crashes. I had to disable the beta keyboard completely in order to use my phone.

The newest beta update (7.1.7.33) completely broke my keyboard. I am stuck using the Samsung keyboard because all swiftkey does is force close over and over again until I switch back to Samsung. This is a nightmare. Please help.

I am trying to add shortcuts but it keeps crashing. Help!

Option for turning on and off the vibration isn't working. Keeps on going back to main settings.

I love swiftkey but unfortunately I have to use Google keyboard because they have a auto Translator, can you guys bring this feature to swiftkey please?

Kindly add translater

Using the new s8+, and even with the keyboard size set to the smallest, it's still really large.

Mostly happens with the highest resolution on the phone, 2960x1440.

Hey everyone,

since i did a SwiftKey update some weeks ago, i got some problems with the prediction bar. Every time the keyboard pops up, the prediction bar is blocking stuff on my screen...but in a random way.

I have some Screenshots for you.

HTC One M7
Android 5.0.2
HTC Sense 6.0
SwiftKey 7.0.0.16

best regards, Jonas

I'm getting a double number "7" with the "8" and "9" keys shifted to the right. (I believe this is also eliminating the "%" key.) Occurs on every theme I try, with the numeric keypad set to the left.

SwiftKey version 7.1.0.17 beta
Device is LG V20 (LG-LS997)