SwiftKey Android Support Forums

I would like to able to turn off the trail in the flow feature. The trail that follows my finger from one key to the next, at least for me blocks the vision of the keyboard. I've used another keyboard that allows me to turn off the trail. I don't use that other keyboard because SwiftKey is better overall. I think it is best out there.

Hi,

I'm struggling here to transfer from my Samsung 6 to the new Samsung 8 with all my predictions from the old phone.  First I did a backup sync on my old phone, and then did a backup sync on my new S8.  Nothing happened. Do I need to delete the app on my old phone?  Dose anyone have an answer.

I will say that the tech support is very weak in regards to the response time, and information.  I'm surprised being a Microsoft owned product  that they don't offer better support as I have been waiting more than three days for my answer.

Thanks for your response

Okay how do i explain it. So, some of the emojis on my swiftkey keyboard are only male or female. For example ( 🤷) how do i pick the male one?

fyi i can see the male one when someone else is typing it.

Also, there's an option on gboard to pick it. I just don't like the keyboard. I prefer SwiftKey.

I am not liking this new theme and how it automatically takes over my custom theme. I've been a big fan of SwiftKey, but this will force me to change keyboards. I absolutely do not like the layout change that happens. Please give an option to change.
Thank you!

Hi. I would like to know if there is a way to deactivate the GIF option. Not the emoji, just the GIF part. I keep sending the same gif over and over by mistake and it even finds its way into text messages making them MMS.

Is there anyway to deactivate this feature? Thank you

I'd hoped this issue would have been fixed by now but it appears that it's not a very popular problem, and so I've decided to take it upon myself to provide the correct information to get it looked at. I have found a few other forum posts with the exact same issue, so I hope this helps you all too.

Here is the required information;

• Huawei P20 Pro - EE network, UK
• Android 8.1.0: Huawei's EMUI build, version CLT-L09 8.1.0.159(C782)
• Swiftkey version: 7.2.1.17
• Steps to reproduce:
• When typing in the standard layout QWERTY keboard, if pressing the "123" key in the very bottom-left of the keyboard, immediately and swiftly followed by punctuation such as a question mark (on the symbol/number layout that appears), the keyboard acts as though the "enter" key in the very bottom-right of the symbol keyboard is pressed before the punctuation you selected, despite not pressing it at all. This means that a new line begins before your punctuation, and it shouldn't. For example, if attempting to quickly type the word "What?" on the keyboard, you will get this instead:
  
  What
  ?
  
  
• I have added a link below to a screen-recording of the issue. In the video, you will see the "?" and the "enter" keys both light up as though both are being pressed, however only the "?" is actually being pressed. What you should see is "What?", there should not be a new line added before the "?". This happens with other punctuation also, but as the "?" is the most frequently used, I thought I'd go with that for the video.
• Link: https://vimeo.com/312434866 

Importantly: This error does NOT happen if you restore the Swiftkey application to its original version via the Google Playstore. The issue only begins when updating the application, and so the bug must have inadvertently been included recently. I can't remember when the issue started, but it has been a few months and a handful of updates, and the issue still remains.

I hope this information is sufficient to locate and fix this bug, it's a real nut-ache for me as it happens 95% of the time I use punctuation after a word.

hi,

I'm old switkey user and I got new phone (s7e) with edge screen. Now I have problem, what on edge  screen is margins. I know, what some user like this feature, but I don't. I have wide screen but I can't use all of them, because margins do not let. Could you make adjustable wide for edge screen and user could decide what he wants "with margins" or "without margins"

I tested full screen wide with "Swype" keyboard and I don't see any problems, what some symbols are on screen edge. Typing with wider keyboard is more comfortable.

How can I disable the multilingual prediction feature (bug).

It is unwanted, uncalled fore, unnecessary, useless, counterproductive, counter-intuitive, and annoying.

Otherwise your app is awesome, until the next update (which hopefully will get rid of this feature) I will be switching to another keyboard, which is a shame.

Hi!
First of all, I'm used to inputting my texts with swype and Samsung stock keyboard, so I was surprised that SwiftKey doesn't offer an option that enables deleting entire words via one short tap on the backspace key after using the "Flow" method. Having to press the backspace continuously or repeatedly everytime "flow" doesn't recognize a word correctly really slows me down a lot, especially as I have more than just English active at the same time.

Besides it really doesn't make much sense to delete just a few letters at a time if "flow" didn't recognize the correct word in the first place.

Please do something about this!

Theme changed itself as I was trying to change theme to my custom theme. The theme is Phantom of the Opera. Which I have NEVER EVER DOWNLOADED BEFORE. It also will not let me switch back or even change this theme!!

does SwiftKey support handwriting input?

Is there any way, like on the default iOS keyboard, to add a word, say "yt", which would automatically expand to YouTube?

Hi,

i've been using Swiftkey for a long time to edit spreadsheets in Excel for Android. After the last update (21/08 if i'm correct) the prediction words on the upper side of the swiftkey keyboard do not show up!

Before the update the prediction was working flawlessly when i was editing a cell. Did you change that on purpose or is it a bug. I hope it's just a bug because i need the predictions back!

Thank you

When I attempt to insert a GIF in a text message from the SwiftKey keyboard, it only inserts a URL to the GIF, not the GIF. This started happening after the latest big update (couple days now).

When I reply to message and select a GIF I get prompted for the recipient as though it is a new message. This loses the recipient for the reply. This happens in all of my messaging apps. It doesn't happen with emojis. Why?

Is there any shortcut to Switch Between Languages? Every time I have to go to settings to select required Language. Very Lengthy Process.

I have a tablet that I use SwiftKey on, and just also installed it onto my new smartphone. I made sure backup & sync was enabled on the tablet, then signed into the same account on the phone and told it to sync, but my account data won't load.

 I would like to know if it is possible to see my personal dictionary. I want to see all the learned words so that I can delete the ones that don't want. Thank you

Is there a way to completely disable the incognito mode of SwiftKey? It is extremely annoying and does not even know how to do voice to text and the layout and everything is drastically different. I end up having to get out of the application open up something like Microsoft Word, use SwiftKey to type what I wanr then do cut it and then paste it back into the original document because the incognito mode doesn't work very well.

Please tell me how to disable Incognito mode completely.

J'aurais sincroniser mes thèmes personnel de mon encien gsm ver mon nouveau. Comment faire ?

Unless I am missing it... The long press needs to show both remove and add words to the dictionary

I have experienced many times a desired word is not learned and not added to the dictionary.

Make it easy for me to add.

One paragraph I will type a word, select the autocorrect desired... Next paragraph, same typing of same word... Is not given as a option to select.

And yes app has been reinstalled.

There seems to be a bug with the Shift key after SWIPING a word. If I swipe a word, the cursor sits at the end of the word. Usually when the cursor is at the end of the word you can press the SHIFT key and the prediction menu will give you an option to change the word to the capitalized version.
However, if you press the SHIFT key after swiping, instead SwiftKey inserts a space. The SHIFT key is a modifying key and should never add a space. You currently have to push the BACK key, then the SHIFT, then you can select the capitalized Breton of the word
Please fix this.

I see 4 other posts on these buy the status is closed without any conclusion. How important does SwiftKey think is a good idea to sync Clipboard. This often consists of my secure usernames, account info or passport number..

When I type "god" the primary prediction is "God" but 99% of the time I am not evoking the Christian god, I am not using the word as a proper noun. I've deleted this prediction dozens and dozens of times but it's always the primary prediction,and though it does show "god" on the left prediction it means I have to press it to get it to say what I want when I should just be able to hit space and move on. Is there a fix for this?

I like the flow and I like gestures. Gestures have an option to delete by swiping to the left ⬅, and to hide keyboard by sweeping down ⬇, but I'd like to see a feature where we could move pointer, just by sliding our finger on the keyboard.
U

I would like to see the support for the new unicode 12 emojis on the keyboard. When will it be available?

I'd love to have a question mark permanently instead of a dot, I swipe to access and I type a lot of 'ml' when I'm in a hurry. Please, I beg you. :)

Hi there,

I'm somewhat new to SwiftKey, as I have used Swype in the past. Even after it has been discontinued, it stayed on my old phone until now. Now, with a new Galaxy S10 (running Android 9), I tried the newest version of SwiftKey from the Play Store, but I feel like I'm missing out on how to use/find basic features, so I have to ask for a little help. :)

So, what I'm looking for:

• How can I increase the number of word suggestions from my swiping? I type in different languages simultaneously, so having only three suggestions means that I have to delete the word that I just swiped and swipe it again if the word I intentioned wasn't suggested (as there are more words available that I could have meant). Having more options to choose from (by scrolling the suggestion/prediction bar), makes the workflow a lot better and quicker.
• How can I capitalize a word that I just typed, especially when it's not in the dictionary yet? Currently, I have to go the text, go delete the first character, use the shift key, type the first character again. Again, that's bad workflow, so I'm looking for the key/shortcut/gesture to just capitalize the current/last word.
• How can I extend the current word? Say, I want to write "SwiftKey" but the keyboard doesn't know the word yet. Right now, I have to swipe both words, resulting in "swift" and "key". Now I have to capitalize both words (or press the shift key beforehand), go back to the text, delete the space inbetween them, put the cursor at the end of the text and continue. Again, really bad workflow. How can I, after swiping "Swift" make sure that the word gets extended by the next word I swipe?
• Bonus question: Are there keyboard shortcuts for selecting the current word, all text (ctrl-a, basically) as well as copy, cut and paste or navigating through the text via cursors?

Thanks in advance for your help, everyone! :)

Edit: Uh, also: How to write German and English quotation marks instead of inch signs? How to write a long dash? (QWERTZ extended)

Hi,

when entering an email address with Swiftkey, there's the key with the @-sign to the right of the space bar. When doing a long press, it offers a list of domain names (for me "@yahoo.com", "@hotmail.com" and "@gmail.com") for quick fill. Is there any way to edit this list? I would love to add a few entries to this list.

Best regards,

Daniel

Not happy being forced to use a crappy theme and I can't connect to a support. This is total crap, time to find a new keyboard first time in 8 years